most likely caused by your antivirus / firewall software blocking the installer from making an internet connection. This because base installer can contain optional adware, but we have also seen them block the installer without optional adware.
It's been covered on our forum numerous times, you will need to either
- make exemption rules within security software which allow installer access to the internet
- disable antivirus/firewall software
- uninstall antivirus/firewall software
If your still having issue and your using the base installer from homepage you can try the installer without the optional adware from jdownloader.org/jdownloader2
raztoki
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