first it does this for several minutes:
**External links are only visible to Support Staff****External links are only visible to Support Staff**

until it becomes to this:
**External links are only visible to Support Staff****External links are only visible to Support Staff**

and I already did the tutorial with the dummy account:
**External links are only visible to Support Staff****External links are only visible to Support Staff**

and the exception rule:
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

my client is in german but I guess it should be no problem cuz it is self explanotory with those icons etc.

ty for the help btw, I really appreciate that!