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Old 03.07.2018, 16:36
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Jiaz Jiaz is offline
JD Manager
Join Date: Mar 2009
Location: Germany
Posts: 76,793

Very likely that site is using DRM and JDownloader doesn't support downloading of DRM protected streams. You said the .mp4 doesn't playback and that's a sign of DRM in use.
You can check this yourself. Use developer tools in your browser and filter for m3u8 urls and in case you've found one, you can try to copy that URL to clipboard.
In case there is EXT-X-KEY in it, then it is protected and not supported.
JD-Dev & Server-Admin
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