TBH, I don't see I how can I be more clear...
1. Yes I refreshed it.
2. more info about account state;
https://imgur.com/a/hGmT8A4
3. I've sent the account in .ejs because the pass is stored in my old browser n email. It'd be nice if you could just use the drag and drop feature to add the account. (as it would be hard for me to recover, possible but hard).