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Old 27.09.2018, 09:35
Malpholio Malpholio is offline
JD Fan
Join Date: May 2014
Posts: 71

How much data had you downloaded?

They auto reset the password if you download a certain amount in one day 'in case you're account has been compromised'.

This works fine until their password reset system fails, which it has at the moment. If you try the forgotten password function on the site you'll find you won't get the email, even though it says it's been sent.

I've raised a support ticket with them, but they haven't picked it up yet.

If you also want to raise a ticket through them you can do it through their support site, just stick support. in front of rapidgator in the normal rapidgator URL.

You need to register first as it doesn't use your RG account login, which given the problem is just as well.

Last edited by Malpholio; 27.09.2018 at 09:54. Reason: Added support site info
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