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  #41  
Old 26.07.2020, 19:02
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fixed once again
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  #42  
Old 27.07.2020, 16:50
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Thanks
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A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #43  
Old 28.07.2020, 08:36
serrato serrato is offline
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Thanks @raztoki.

@pspzockerscene, if you get the opportunity, please let me know if my insta plugin is corrupted or old or something, since I'm the only one who gets the unknownFileName thing if I disable the instagram account (I posted relevant logs in a rar file on the last page).
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  #44  
Old 28.07.2020, 13:16
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@serrato yes you are so far the only user who has reported this issue.

-psp-
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A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #45  
Old 13.10.2020, 10:33
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Hello again.

I am experiencing this issue once more. Anybody else? To confirm, I installed a brand new instance of JD in a separate test directory and I still get the "unknownFileName" package.
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  #46  
Old 13.10.2020, 13:23
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@serrato: Can you please provide example links? With/without your account?
Also please provide a debug log, see https://support.jdownloader.org/Know...d-session-logs
I cannot reproduce the issue
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  #47  
Old 13.10.2020, 13:28
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Hi @Jiaz

Example link: **External links are only visible to Support Staff****External links are only visible to Support Staff** (for full profile)

and a single post: **External links are only visible to Support Staff****External links are only visible to Support Staff**

Log: jdlog://2544325302851/

This is using completely default, stock JD as mentioned earlier in the test directory.
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  #48  
Old 13.10.2020, 13:40
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Can you open the website in browser without being logged in?
log shows that instagram redirect to login page for you whereas it works fine for me
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  #49  
Old 13.10.2020, 13:45
serrato serrato is offline
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Yeah it's presenting the login screen if I paste links into the browser. How come it's not showing that for you?

I get the same unknownFileName issue regardless of whether or not I am logged into an instagram account on JD. It resolved on its own last time (either from instagram's side or from JD update).

I also came across a news report from 2019 that instagram no longer allows logged out users to view any page.
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  #50  
Old 13.10.2020, 13:49
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I guess this is sort of geo targeted. We will have to update the plugin to support this because
Thanks for the confirmation about account required in browser as well
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  #51  
Old 13.10.2020, 13:52
serrato serrato is offline
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Quote:
Originally Posted by Jiaz View Post
I guess this is sort of geo targeted. We will have to update the plugin to support this because
Thanks for the confirmation about account required in browser as well
I was wondering if it might be something to do with geo-targeting, but even after using a VPN to change locations, the issue persists. Seems pretty odd, especially if I can see a page in the browser while logged in, but JD won't crawl it even while logged in inside JD.
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  #52  
Old 13.10.2020, 14:01
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Can you provide a new log with account in use?
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  #53  
Old 14.10.2020, 13:25
serrato serrato is offline
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I tried but JD said "plugin outdated" so couldn't log me in.
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  #54  
Old 14.10.2020, 13:27
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@serrate: please provide a debug log with being logged in, we need to know why it fails
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  #55  
Old 15.10.2020, 10:10
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I really don't know why it's saying plugin outdated, but here's another log from right now jdlog://2194325302851/
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  #56  
Old 15.10.2020, 12:58
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@serrato: Please enable debug mode first, see https://support.jdownloader.org/Know...d-session-logs
and then remove/add the account again. wait for error and then create log.
Have you enabled 2fa for your account? that might cause it
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  #57  
Old 17.10.2020, 11:34
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Quote:
Originally Posted by Jiaz View Post
@serrato: Please enable debug mode first, see **External links are only visible to Support Staff**...
and then remove/add the account again. wait for error and then create log.
Have you enabled 2fa for your account? that might cause it
Here you go: jdlog://3855325302851/

Nope, don't have 2FA enabled.

This is what I get after the update in both main JD installation and default stock test: **External links are only visible to Support Staff****External links are only visible to Support Staff**
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  #58  
Old 18.10.2020, 10:28
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I'm sorry but the new log is NOT debug, so doesn't contain the important information.
Please enable debug mode first, see Settings->Advanced Settings->Log.debugmodeenabled
restart JDownloader, remove/add the account again, try to add link and then create new log
Thanks for your help!
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  #59  
Old 18.10.2020, 17:34
serrato serrato is offline
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Sorry, I didn't restart after enabling debug mode earlier.

Hope this is correct now: jdlog://6106325302851/

Btw, I get notifications from instagram of logging in, so clearly it's logging in but there is something going on when it reaches JD.
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  #60  
Old 19.10.2020, 15:28
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Thanks! That log helps!
It fails because login fails at some stage and because of this the crawler cannot make use of the account. We will work on this as soon as possible
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  #61  
Old 19.10.2020, 17:04
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Thanks as always!
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  #62  
Old 22.10.2020, 07:03
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Update: I disabled my VPN and it started crawling correctly. It won't crawl with the VPN.

How do I make it work again? It had been fine with a VPN all this time. In fact, even while the VPN is enabled, JD fetches instagram account info correctly and logs in. Yet it won't crawl.

[Similar behaviour with filejoker - I have a premium account, JD account manager correctly shows that it's premium but in the downloads list I get the error that free downloads are impossible.
Edit: Disregard filejoker thing, apparently you have to go into the browser and generate the premium link. Why they have two separate links that don't resolve themselves for account type is beyond me lol but leaving this so that it helps as a kind of FAQ.]

Last edited by serrato; 22.10.2020 at 07:14.
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  #63  
Old 22.10.2020, 12:55
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@serrato
1. Regarding insta login (via VPN):
Your old log showed that instagram demanded a security code via E-Mail - kinda ike 2FA login.
JD cannot (yet) handle Instagram 2FA login which is why that fails and apparently they do force you to use an account when your VPN is active --> Fails
Also, why do you want to use a VPN for Instagram downloading?
Doesn't make any sense to me.

2. Regarding filejoker.net:
Sorry, I don't really understood your post.
If you are having issues only when your VPN is active, check what's the difference via browser.
Also, if you want us to investigate this, please post a log.
Does the filejoker login work fine in JD but downloading fails?

-psp-
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #64  
Old 22.10.2020, 13:10
serrato serrato is offline
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I see. I don't have 2FA enabled in my instagram (but I'll check once more). It does inform me that I have logged in via email but it does not ask for a code or anything like that.

It's not that I want to use VPN for instagram, it's more like I use VPN for everything. Is there a way I can make JD not use VPN for the time being until there is a fix in the next CORE update? I kinda sorta feel like there is but I forgot where I read about it or if I'm confusing something else with it.

No worries about filejoker - it was my mistake. Basically filejoker has links that are premium-only. One link is offered publicly just to inform downloaders that it is not available for free users. If one has a premium account, that link has to be "converted" into its real premium link. Basically 2 links to the same file, one public-facing but undownloadable and one real link available for account-holders. I had forgotten about this. All in all, FJ and JD are working fine, I just used the wrong link.
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  #65  
Old 22.10.2020, 13:17
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Quote:
Originally Posted by serrato View Post
I see. I don't have 2FA enabled in my instagram (but I'll check once more). It does inform me that I have logged in via email but it does not ask for a code or anything like that.
You misunderstood me!
It's not exactly 2FA login - it is a security feature of Instagram which you cannot enable/disable but will be auto triggered in some situations.
Using a VPN will trigger all sorts of security features on all kinds of websites for good - e.g. also amazon.com.
JD is not yet able to go through this process and I'm unable to reproduce it here.
However, I will try to implement a workaround for the Instagram plugin soon.

Quote:
Originally Posted by serrato View Post
It's not that I want to use VPN for instagram, it's more like I use VPN for everything. Is there a way I can make JD not use VPN for the time being until there is a fix in the next CORE update? I kinda sorta feel like there is but I forgot where I read about it or if I'm confusing something else with it.
Well, the right way would be to disable your VPN for your OS globally, then add it to JD in the proxy settings and exclude Instagram from VPN usage.
... but if you want to use your VPN for everything else on your system then, sorry, no idea how to do this and exclude JD at the same time - this is where it gets complicated.

Quote:
Originally Posted by serrato View Post
No worries about filejoker - it was my mistake. Basically filejoker has links that are premium-only. One link is offered publicly just to inform downloaders that it is not available for free users. If one has a premium account, that link has to be "converted" into its real premium link. Basically 2 links to the same file, one public-facing but undownloadable and one real link available for account-holders. I had forgotten about this. All in all, FJ and JD are working fine, I just used the wrong link.
Hm okay sounds like another money-making method of them^^

Best regards,
pspzockerscene
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #66  
Old 22.10.2020, 13:56
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pspzockerscene pspzockerscene is online now
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Workaround for failing Insta login due to "security challenges":

Our next CORE-Update will contain a workaround for the above explained issues.
In your case, serrato, you will have to do the following:
1. Enable your VPN and log-out and log-in again in your Instagram account in your browser.
2. Remove your Instagram account if it is still in your JD account manager.
3. Re-add your Instagram account but this time, use these instructions and enter your exported cookies into the password field.

Please leave some feedback here and let us know if that works for you.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 22.10.2020 at 14:00.
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  #67  
Old 22.10.2020, 15:02
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That works! Thanks so much!

When the workaround will be implemented, will I just login like normal instead of pasting the cookies?
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  #68  
Old 22.10.2020, 15:08
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Quote:
Originally Posted by serrato View Post
When the workaround will be implemented, will I just login like normal instead of pasting the cookies?
No.
Once the workaround is live, you can use the linked login-way to login using your browsers' cookies.

Once the "Security challenge" login is fully implemented, the "cookie login workaround" will not be required anymore but there is no ETA for this so as long as you're using that VPN, I recommend using the cookie-login for Instagram.

-psp-
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #69  
Old 22.10.2020, 16:01
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Updates are live!

You can test the cookie-login now - see instructions linked in my post #66.

-psp-
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #70  
Old 22.10.2020, 16:31
serrato serrato is offline
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Well it's kinda sorta working. For a while the images were being downloaded but then after that all images are being shown as "File Not Found" but strangely videos can be downloaded fine no prob.

Can you tell me how I can do what you said earlier (disabling instagram from using vpn in jd) so I can test that out?

Update: I figured it out - I had the "Try to download original quality" option checked in the host plugin settings for instagram, so I guess that's broken eh. Can you confirm?

Last edited by serrato; 23.10.2020 at 01:48.
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  #71  
Old 23.10.2020, 14:31
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Interesting.
Does it work with the option checked and VPN disabled?

I'm unable to reproduce this issue here (without VPN) so if you want me to check this, please post a log:

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
EDIT

I wasn't able to reproduce your issue so here are my thoughts on why/how this happens:

- Because of your VPN -> Instagram sometimes blocks the "get best quality" way we use for VPN users -> This is only a theory
or
- Because of the initial problem: You got logged-out somehow while our plugin still thinks you're logged in
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 23.10.2020 at 15:01.
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  #72  
Old 24.10.2020, 09:33
onyxlee onyxlee is offline
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Quote:
Originally Posted by pspzockerscene View Post
Updates are live!

You can test the cookie-login now - see instructions linked in my post **External links are only visible to Support Staff**....

-psp-
I just tested, it said the password was wrong. Although I used this approach to login to my google account easily before. Any ideas?
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  #73  
Old 26.10.2020, 13:47
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onyxlee what exactly did you do?
Sorry, your post lacks information.
Are you talking about Instagram login or Google login?
Cookie login or normal login?

-psp-
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #74  
Old 08.11.2020, 11:36
shiheb shiheb is offline
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Question JD doesn't grab Instagram links

Hii ,

I just installed Jdownloader to a new PC, windows 10 installed. I add my account credentials of my instagram account as usual. But Jdownloader try to search for one second but doesn't grab any links .

Did someone someone please have the same problem ? any idea to resolve it?

Thank you

Best regards

Chiheb
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  #75  
Old 09.11.2020, 04:51
emilio530 emilio530 is offline
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Hi!, normally when we report a problem, we put a log to help developers find the problem to get it solved.

As i have the same problem with IG i'll post mine.

08.11.20 22.38.46 <--> 08.11.20 22.53.36 jdlog://5152425302851/

Cheers!
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  #76  
Old 09.11.2020, 11:15
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Hi, I've got the same issue.

Thanks.
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  #77  
Old 09.11.2020, 13:16
serrato serrato is offline
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Hey PSP,

So since a couple days or so now, the issue is back. I presume that something has changed server side, because nothing has changed on my side - instagram crawler does not catch anything - I have tried on both my main and stock (test) profiles, logged in via password, via cookie, enabled and disabled VPN, etc. did everything and it's the same thing - no crawling.
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  #78  
Old 09.11.2020, 13:32
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Are you all logged in with account in JDownloader? Can you please check again with disabled account?
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  #79  
Old 09.11.2020, 13:34
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  #80  
Old 09.11.2020, 13:35
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