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  #501  
Old 22.04.2015, 12:22
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Jiaz Jiaz is offline
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Because of False-Positive Report of the optional adware in Installer.
Here are clean installers
jdownloader.org/jdownloader2
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  #502  
Old 03.05.2015, 10:38
hotel
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Default jdownloader beta 2 adware

Hello

I installed the program. Saw no option to not install Adware.
So now the Adware has taken over my computer.

It interferes with normal Google search and opens extra advertising pages.

To try and fix it, I uninstalled jdownloader and Crazy Score (Crazy Score is your Adware package that I didn't want).

What else must be done to get back to normal operation?
Is there anything else I must remove? Or am I stuck?

Thanks.
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  #503  
Old 03.05.2015, 12:02
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Come to the Supportchat, ask for Jiaz, Coalado or Raztoki.
They can help you to clean the Adware from youre PC.
please be patient, sometimes it can take a time, for a answer.
Or use the Board search.
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  #504  
Old 04.05.2015, 03:53
hotel
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Quote:
Originally Posted by eisbaer View Post
Come to the Supportchat, ask for Jiaz, Coalado or Raztoki.
They can help you to clean the Adware from youre PC.
please be patient, sometimes it can take a time, for a answer.
Or use the Board search.
Hi
No success with Supportchat yet.
Is there a checklist available showing what needs to be done to remove Adware?
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  #505  
Old 04.05.2015, 03:57
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pspzockerscene pspzockerscene is offline
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Nope but it is e.g. explained in this post:
https://board.jdownloader.org/showpo...&postcount=482

Usually you can reach us in the support chat between 9AM and 6PM CEST, Mo-Fr.
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #506  
Old 04.05.2015, 05:14
hotel
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Quote:
Originally Posted by pspzockerscene View Post
Nope but it is e.g. explained in this post:
**External links are only visible to Support Staff**...

Usually you can reach us in the support chat between 9AM and 6PM CEST, Mo-Fr.
Hello
Thanks for the info.

I ran the two Adware removal packages shown at the bottom of the post you quoted. They removed several items.

I don't know if there is more to do. Should I still reach out to support chat for more instructions, or am I good to go?
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  #507  
Old 04.05.2015, 13:15
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Hi, please read here
https://support.jdownloader.org/inde...g-Installation
Chunkware Removal Tool, use this one

We are sorry when you had troubles with the adware. Please use the tool linked in the article to get rid of them.
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  #508  
Old 04.05.2015, 22:43
kingo
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anyway good, never mind for the offered apps
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  #509  
Old 07.05.2015, 18:10
Arkanoid
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Default Thanks for the virus you absolute arseholes

I've tried multiple different virus scanners and deleted multiple programs, but it just keeps coming back in different forms. This is not even on the computer that I installed Jdownloader, it actually moved to my other computer through chrome extensions and likeed it up before I even realised it was there. I'm going to have to reinstall windows now, I hope the devs of this shit program die.
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  #510  
Old 07.05.2015, 18:11
Arkanoid
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Thanks for the adware, the absolute cunts that would put this in a program. Hope you get raped like my computer did.
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  #511  
Old 07.05.2015, 18:13
Arkanoid
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Quote:
Originally Posted by Jiaz View Post
Hi, please read here
**External links are only visible to Support Staff**...
Chunkware Removal Tool, use this one

We are sorry when you had troubles with the adware. Please use the tool linked in the article to get rid of them.
Yeah nice one but it keeps coming back doesn't it, like this program DO NOT INSTALL JDOWNLOADER.

Even as I pressed submit reply just now it came up with some shitty pop up.
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  #512  
Old 07.05.2015, 18:20
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Merged same threads.
Thanks for offending us and not reading our posts.
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #513  
Old 07.05.2015, 18:21
Arkanoid
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Quote:
Originally Posted by pspzockerscene View Post
Merged same threads.
Thanks for offending us and not reading our posts.
Thanks for ruining my computer
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  #514  
Old 07.05.2015, 18:24
Arkanoid
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I'd like to point out that it infected my computer long after you said you removed adware from your program so to be honest why would I listen to anything you say
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  #515  
Old 07.05.2015, 18:34
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Read - especially the info at the bottom:
https://board.jdownloader.org/showpo...&postcount=482
We do not just provide the adware but also the information and support to remove it.
Also this is adware, NOT any kind of "virus" so please stop trying to spread lies.
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #516  
Old 07.05.2015, 18:59
Arkanoid
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It moved from one computer to another through an adware chrome extension. That is the definition of a virus.

I've tried all the programs listed there, as well as malwarebytes, and still I'm getting TremendousSale popups, although the name seems to change every time I remove one iteration.
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  #517  
Old 07.05.2015, 19:21
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Well then please enter our support chat, Mo-Fr, 9AM-5PM CEST and contact jiaz/coalado/raztoki or me and we will help.
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #518  
Old 08.05.2015, 10:26
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Jiaz Jiaz is offline
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@Arkanoid:
First of all we are sorry that you have issues with the bundled adware. Read here https://support.jdownloader.org/inde...g-Installation and use the Junkware Removal Tool to remove it.
The optional bundles of JDownloader are NO Viruses and DO NOT "..move from one computer to another..." In case something like this happened, then it did not came from JDownloader! There is no hidden installation and till now everyone blaming us with it never provided any proof. No Screenshots/No Screencasts and even in live Teamviewer never...In case you really want to help, then show us/provide more information.

We do our best to help but only if you let us help you. It is your choice to accept help or just blame us with something we did not do.
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  #519  
Old 08.05.2015, 10:27
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PS: you can find bundle free installers here jdownloader.org/jdownloader2
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  #520  
Old 18.06.2015, 03:34
InfernoRock
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Default MalSign.Generic.936

This morning 8:29AM GMT+8, when I wake up I saw my Anti Virus detected several JD2 as a Virus MalSign.Generic.936, but before that is still clean a exe.
So, I wan't to ask is this a faults alert or is my PC's problem? Need help ASAP, cause my JD2 is running before the virus detection.

Screenshot Attached.
Attached Thumbnails
Capture.JPG  

Last edited by InfernoRock; 18.06.2015 at 03:36.
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