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Old 25.11.2017, 22:35
clive2017 clive2017 is offline
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Join Date: Aug 2017
Posts: 8
Default K2S - account is temporarily suspended error

Good afternoon.

I have a K2S premium account for which I use JDownloader2 to line up multiple downloads and up until just recently, maybe the last 7-10 days, I am finding that despite having a premium account, my stack of downloads will stop and I get an error that says K2S account temporarily suspended for 1 hour. When I click refresh in settings, the error does not go away, nor does it go away if I close and reopen the program nor does it go away if I clear all of my browser caches (I know JDownloader2 utilizes certain browser caches but not sure which one so I clear them all, but its mute, the problem does not go away)

What I have found is that the only way to restart my downloads, and this has worked for me each and every time the error occurs, is to log-in to my K2S account on the web and just leave it logged in, then JDownloader2 continues to work but then will periodically stop again with the same error as mentioned above. Again logging into my K2S via the web clears the issue again. Somehow creds are being rejected by K2S directly from JDownloader. K2S senses I am logged in because my IP presumably shows up in my web log-in and then downloads continue until some form of arbitrary time out ensues and my JDownloader stops downloading again.

I have tried making sure my JDownloader2 is up to date - there was an update available this morning (Nov 25) which I installed, but did not clear the problem.

Any ideas ??


Clive.

PS - The problem is the biggest pain in the butt if I am trying to download material overnight and only a fraction happens to download because of the above because the error just sits there until I intervene with the above work around.

Last edited by raztoki; 25.11.2017 at 22:58.
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