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  #1  
Old 09.12.2020, 06:11
Limbo Limbo is offline
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Join Date: May 2020
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Default Can't download from filesmonster hoster

I can crawl the link with no problems but when I try to start the download it doesn't work. The status message is "Skipped - Account is missing". This link doesn't require a premium account so I have no idea why this error is showing.
I tried to download the same link via browser and had no problem.

Example link: **External links are only visible to Support Staff****External links are only visible to Support Staff**

log-ID: 08.12.20 16.36.02 <--> 09.12.20 03.04.26 jdlog://4441525302851/
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  #2  
Old 09.12.2020, 12:15
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Jiaz Jiaz is offline
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Location: Germany
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Link requires account for me. Cannot download in free mode
Most likely you have some cookie/referer in browser that allows that file to be downloaded in free mode.
Can you try incognito mode and just copy/paste the link?
JDownloader does only see the *premium only*, same as I do in Chrome/Firefox/Opera
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Old 10.12.2020, 00:08
Limbo Limbo is offline
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That's so strange. I just tried incognito mode in both chrome and edge and I could download in free mode with no problem.
Could it be that they made the free mode available only in certain regions of the world?
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  #4  
Old 10.12.2020, 09:16
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Jiaz Jiaz is offline
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Where are you from? Geo location? Could we do a teamviewer session and check this together? Contact me via support@jdownloader.org
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  #5  
Old 11.12.2020, 06:19
Limbo Limbo is offline
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I'm from Brazil. Just checked again in incognito mode and the file is available in free mode for me.
Maybe this hoster has some kind of geo-location restriction for free mode.
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  #6  
Old 11.12.2020, 10:14
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Jiaz Jiaz is offline
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Most likely yes. Now we need to find out why browser shows the free download while JDownloader doesn't see it.
Would it be possible to do a teamviewer session with you so we can check this together? Contact us via support@jdownloader.org
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