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  #1  
Old 07.04.2020, 15:30
holow holow is offline
I will play nice!
 
Join Date: Mar 2020
Posts: 3
Default multihoster Real-Debrid.com user missmatch eror

When I try to add my account to JD2 I get this error even though I have the correct information.
Spoiler:
Cannot add Account because User Mismatch. You try to add the account SPANNER_GOD
But in your browser you are logged in as SPANNER_GOD
Please make sure that there is no username mismatch!
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  #2  
Old 07.04.2020, 15:36
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,088
Default

Hi,

please enable Debug logs:
Settings --> Advanced Settings --> log debug mode --> Enable & restart JD

After this, cause the issue you have again, upload your logs and post a log-ID here.

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 07.04.2020, 15:53
holow holow is offline
I will play nice!
 
Join Date: Mar 2020
Posts: 3
Default

Quote:
Originally Posted by pspzockerscene View Post
Hi,

please enable Debug logs:
Settings --> Advanced Settings --> log debug mode --> Enable & restart JD

After this, cause the issue you have again, upload your logs and post a log-ID here.

Please post **External links are only visible to Support Staff**... | bitte poste **External links are only visible to Support Staff**....

-psp-
Spoiler:
07.04.20 14.46.28 <--> 07.04.20 14.52.26 jdlog://2893815302851/
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  #4  
Old 07.04.2020, 16:00
holow holow is offline
I will play nice!
 
Join Date: Mar 2020
Posts: 3
Default

Spoiler:
07.04.20 14.46.28 <--> 07.04.20 14.52.26 jdlog://2893815302851/
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  #5  
Old 07.04.2020, 16:13
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,088
Default

Hi,

according to your log there is a space in front of the username you put in the username field.

Try again without this space and it should work just fine

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
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