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  #1  
Old 02.06.2018, 15:47
juan71287
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Default rapidgator wont download

HI all. I have been searching the forums and found this thread: https://board.jdownloader.org/showthread.php?t=77100

But I couldn't find an answer on why I cant download. The files are alive, but jdownloader says FILE NOT FOUND. When I do it via my browser, it says file temporary offline or something along those lines.

I have tried different IP addresses and same issue. Any help would be appreciated.

Thanks.

LOGs: 02.06.18 08.00.58 <--> 02.06.18 07.32.45 jdlog://4301954433151/

10:27PM: I tried a new RG account and was able to download 1 file, but then the other said file not found again. What is going on? Am I banned from their server? How do I get unbanned? Why am I banned?

02.06.18 22.18.57 <--> 02.06.18 22.26.47 jdlog://0131954433151/

Last edited by juan71287; 03.06.2018 at 04:26.
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  #2  
Old 03.06.2018, 13:05
juan71287
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So I guess the issue is at RG and not here. I am sorry. I don't know but it seems they have banned me or something. I can access their site fine and access my account fine, but I can't download :(

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  #3  
Old 03.06.2018, 13:56
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tony2long tony2long is offline
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The log shows that you were using API, and response of API server is file not found.
Try disable API in plugin settings.
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  #4  
Old 04.06.2018, 01:37
juan71287
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Quote:
Originally Posted by tony2long View Post
The log shows that you were using API, and response of API server is file not found.
Try disable API in plugin settings.
Thanks for the reply and help. I did test that, but when I do that, it says "file temporarily unavailable" :(. I find it strange that I can access their site fine, but can't download anything nor can I PING it at all as you can see.
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  #5  
Old 04.06.2018, 04:11
lifetalk
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Yes, this is a form of ban. This usually kicks in if you download too much in a short span of time. Basically, they ban you if you use too much of the bandwidth that you paid for.

This is a shadow ban, of sorts. It's not an account ban, but a technical rate limit. No way to get this ban lifted.

Once RG bans you like this, you can only download 1 file every 5 minutes.
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  #6  
Old 04.06.2018, 11:40
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Jiaz Jiaz is offline
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Quote:
Originally Posted by juan71287 View Post
What is going on? Am I banned from their server? How do I get unbanned? Why am I banned?
You should contact Rapidgator support about that. We can't tell nor help you with that. As it also happens with new account, it sounds like sort of IP *shadow* ban like described.
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