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  #1  
Old 23.10.2017, 16:30
blackcampaign blackcampaign is offline
JD Alpha
 
Join Date: Nov 2014
Location: Indonesia
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Default 1fichier expired account

Hi JD support team

I had problem with 1fichier free account it say expired Jan 2, 1970
I read previous problem because something blocked connection

my AV is Avast free AV
Windows 10 x64 Fall Creator Update

23.10.17 21.22.46 <--> 23.10.17 21.25.16 jdlog://3523814015941/

Thanks before
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  #2  
Old 23.10.2017, 17:00
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tony2long tony2long is offline
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Join Date: Jun 2009
Posts: 6,349
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The log shows:
For security reasons, following many identification errors, your IP address is temporarily locked.
Your account will be unlock within 1 hour.
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  #3  
Old 23.10.2017, 17:16
blackcampaign blackcampaign is offline
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Join Date: Nov 2014
Location: Indonesia
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Quote:
Originally Posted by tony2long View Post
The log shows:
For security reasons, following many identification errors, your IP address is temporarily locked.
Your account will be unlock within 1 hour.
Ok thank you
I can log in right now
Have a nice day
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  #4  
Old 23.10.2017, 18:51
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Jiaz Jiaz is offline
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Join Date: Mar 2009
Location: Germany
Posts: 67,185
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Thanks for the feedback
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  #5  
Old 21.11.2017, 07:19
sjwolf sjwolf is offline
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Join Date: Mar 2015
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hey...I think I'm having a similar problem. It's been like this for awhile, but I don't often download from 1f so I just ignored it. Says my account is expired. I tried deleting and re-adding the account but that doesn't fix it. When I did this it told me I need to renew my account. I clicked that button, but I don't think it did anything and just went back to saying expired. I just have a free account not a premium one. I can download from 1f but I don't think the speeds are as fast as they should be or wait time may be longer. Not sure. Can some one please check this why it says expired Thanks.

20.11.17 22.09.55 <--> 20.11.17 22.19.42 jdlog://1321024015941/

EDIT: I tried it again and now it says "account is ok...(Credits available)." I'm not sure why the account would've "expired" in the first place because I was able to log in on their website without any message. Also, it seems that you are unable to add a 1f account if you're stuck in wait time between downloads. Seems as if once the time between downloads passed it allowed me to re-add the account.

Last edited by sjwolf; 21.11.2017 at 09:14.
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  #6  
Old 21.11.2017, 07:43
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tony2long tony2long is offline
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Have you checked it with browser?
Please upload the log with debug mode enabled in advanced settings.
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  #7  
Old 21.11.2017, 13:02
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Jiaz Jiaz is offline
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Location: Germany
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Please provide a debug logfile. Settings-Advanced Settings, search for debug and enable log debug and restart JDownloader. Then wait for error to show up and create log
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