JDownloader Community - Appwork GmbH
 

Notices

Reply
 
Thread Tools Display Modes
  #1  
Old 27.01.2020, 23:19
RVD RVD is offline
Baby Loader
 
Join Date: Feb 2018
Posts: 9
Default [Cannot reproduce] FILEFACTORY.com premium issues

Hi !
Over the last 2 days, filefactory (premium) has been very slow, and is often disrupted as my account is suddenly not recognised as Premium (I have to do a manual refresh to sort it out). Any idea how it can be improved ?
Reply With Quote
  #2  
Old 28.01.2020, 01:59
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #3  
Old 28.01.2020, 11:43
RVD RVD is offline
Baby Loader
 
Join Date: Feb 2018
Posts: 9
Default

Here we are

27.01.20 19.27.08 <--> 27.01.20 10.09.40 jdlog://1291430900751/

thanks
Reply With Quote
  #4  
Old 29.01.2020, 14:06
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

I don't see any issues in your log.

Please keep in mind that slow downloadspeeds and dosconnect issues are all in all no JD issues.

Compare it with the browser download and you will probably have the same issues --> You'd need to contact the filefactory support.

You can also post another log which then might contain your issue.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #5  
Old 07.02.2020, 02:17
RVD RVD is offline
Baby Loader
 
Join Date: Feb 2018
Posts: 9
Default

Thanks.

Filefactory seems to regard JD as not fully compatible... Anyway it's working now though not as fast as rapidgator or uptobox.
Reply With Quote
  #6  
Old 10.02.2020, 14:16
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Quote:
Originally Posted by RVD View Post
Anyway it's working now though not as fast as rapidgator or uptobox.
We have no influence on downloadspeeds as we are not affiliated with the services that our software supports.

If you get bad downloadspeeds for filefactory or have other account issue which happen via browser too you will have to ask their support for a fix.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #7  
Old 10.02.2020, 14:28
raztoki's Avatar
raztoki raztoki is offline
English Supporter
 
Join Date: Apr 2010
Location: Australia
Posts: 17,611
Default

Without testing download speeds say in browser, or other software its hard to say why..
I mean it could be isp routing issue, could be isp not having enough bw to those end locations (isps buy bw from different upstream providers, said link could be maxed out). There are a lot of unknown here, latter ones are totally out of your control btw.
__________________
raztoki @ jDownloader reporter/developer
http://svn.jdownloader.org/users/170

Don't fight the system, use it to your advantage. :]
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT +2. The time now is 01:13.
Provided By AppWork GmbH | Privacy | Imprint
Parts of the Design are used from Kirsch designed by Andrew & Austin
Powered by vBulletin® Version 3.8.10 Beta 1
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.