JDownloader Community - Appwork GmbH
 

Notices

Reply
 
Thread Tools Display Modes
  #1  
Old 11.02.2014, 12:40
steakhutzeee
Guest
 
Posts: n/a
Default "Temporarily not available" (?)

I hope this's the right section. I've a problem with a download, it is almost finished, this is the link:

https : //archive.org/download/ThePhantomOfTheOpera1925NewYorkGeneralReleasePrint_620/ThePhantomOfTheOperaTheUltimatePublicDomainEdition.zip

The problem is that if i start the download it says me "Temporarily not available" and I have to wait 10 minutes. How can i solve? The download is almost finished!

Bye

Last edited by steakhutzeee; 11.02.2014 at 12:42.
Reply With Quote
  #2  
Old 11.02.2014, 14:23
MrVideo's Avatar
MrVideo MrVideo is offline
Black Hole
 
Join Date: Nov 2013
Location: Madison, WI
Posts: 287
Default

Welcome to my world.

I haven't run into this issue for several days now, so I can't try something that was pointed out to me. So, I'll have you try it to see if it works.

Right click on the link and go into Properties. The first option in there is "Check Online Status." Run that and see if that clears the error. If so, do a "Force Download Start," which should continue the download from where it left off (assuming you have a premium account and you are allowed to resume a download).

If that doesn't clear the error, let us know.
Reply With Quote
  #3  
Old 11.02.2014, 16:32
steakhutzeee
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by MrVideo View Post
Welcome to my world.

I haven't run into this issue for several days now, so I can't try something that was pointed out to me. So, I'll have you try it to see if it works.

Right click on the link and go into Properties. The first option in there is "Check Online Status." Run that and see if that clears the error. If so, do a "Force Download Start," which should continue the download from where it left off (assuming you have a premium account and you are allowed to resume a download).

If that doesn't clear the error, let us know.
I had already tried it, however I did it again, but nothing, always the same problem
But i don't know if there'is a premium account for this site, it's the Internet Archive, and is totally free
Reply With Quote
  #4  
Old 11.02.2014, 16:44
tony2long's Avatar
tony2long tony2long is offline
English Supporter
 
Join Date: Jun 2009
Posts: 6,507
Default

Did you try all steps?:
- Check online status
- Resume
- Start download
__________________
FAQ: How to upload a Log
Reply With Quote
  #5  
Old 11.02.2014, 16:46
steakhutzeee
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by tony2long View Post
Did you try all steps?:
- Check online status
- Resume
- Start download
Yes, i tried all this steps
Reply With Quote
  #6  
Old 11.02.2014, 23:46
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Set max chunks to 1, reset all failed links and retry.

GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #7  
Old 12.02.2014, 02:48
MrVideo's Avatar
MrVideo MrVideo is offline
Black Hole
 
Join Date: Nov 2013
Location: Madison, WI
Posts: 287
Default

I just had another "Temporarily unavailable" link. Here is the log:

11.02.14 16.37.48to11.02.14 16.45.31 jdlog://9760534130931/

After the 10 min timed out, the link changed to "Try restarting this link." BTW, it was 99.83% done when this happened.

Doing the "Check online status" resulted in no change. It still indicates "Try restarting this link." Doing Resume just cleared the error status. It did not resume.

To top it off, the 2nd file I was downloading also failed with "Temporarily unavailable" after completing 94.86%. The same steps used above had the same results.

BTW, the size of the file being downloaded has nothing to do with when the "Temporarily unavailable" occurs. It is the percentage done. The first file is about 50% the size of the 2nd file.

The only cure was to reset and force the download to start.

This is why my suggestion in the other thread to have the "Force Download Start" clear all error flags without deleting the file so that the download can resume was put forth.
Reply With Quote
  #8  
Old 12.02.2014, 04:56
tony2long's Avatar
tony2long tony2long is offline
English Supporter
 
Join Date: Jun 2009
Posts: 6,507
Default

For file .HDFEED.ts.part003.rar you got "HTTP/1.1 416 Requested Range Not Satisfiable" because Range: bytes=166666667-166666666

This is a known problem, resume was done but got the same result, only reset will clear that and start from 0.
__________________
FAQ: How to upload a Log
Reply With Quote
  #9  
Old 12.02.2014, 06:17
MrVideo's Avatar
MrVideo MrVideo is offline
Black Hole
 
Join Date: Nov 2013
Location: Madison, WI
Posts: 287
Default

So, there is no way to reset the download w/o deleting the file so that a force download will end up doing a resume?

Is there a fix in the works, or is this not fixable?

UPDATE:

Since posting the above, I got another "Temporarily unavailable" (96.78%). Does the following log contain the same error?

11.02.14 16.37.48to11.02.14 18.23.45 jdlog://1962534130931/

Last edited by MrVideo; 12.02.2014 at 06:59.
Reply With Quote
  #10  
Old 12.02.2014, 07:17
tony2long's Avatar
tony2long tony2long is offline
English Supporter
 
Join Date: Jun 2009
Posts: 6,507
Default

You can read yourself: http://svn.jdownloader.org/search/in...?q=Satisfiable
__________________
FAQ: How to upload a Log
Reply With Quote
  #11  
Old 12.02.2014, 07:39
MrVideo's Avatar
MrVideo MrVideo is offline
Black Hole
 
Join Date: Nov 2013
Location: Madison, WI
Posts: 287
Default

Quote:
Originally Posted by tony2long View Post
You can read yourself: **External links are only visible to Support Staff**...
I had to remove the "www.anonym.to" from the front of the link in order to see the entry.

Thanks for pointing out that this has been a problem for years. I don't expect it to be fixed any time soon.

UPDATE:

I've just had the same file get hit with the "Temporarily unavailable" problem twice, resulting in about 6 hrs of wasted/lost download time. Now I have to try for a third time, which means I could have downloaded three files in the space of one.

I really hope that this problem gets fixed, and soon. My head is hurting banging on the brick wall.

11.02.14 16.37.48to11.02.14 18.23.45 jdlog://8195534130931

Last edited by MrVideo; 12.02.2014 at 14:09.
Reply With Quote
  #12  
Old 12.02.2014, 12:45
steakhutzeee
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by pspzockerscene View Post
Set max chunks to 1, reset all failed links and retry.

GreeZ psp
Tried but nothing, download restarted from 0 and i deleted it
Reply With Quote
  #13  
Old 12.02.2014, 17:18
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

?
Didn't the download work fine then?

GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #14  
Old 13.02.2014, 00:36
MrVideo's Avatar
MrVideo MrVideo is offline
Black Hole
 
Join Date: Nov 2013
Location: Madison, WI
Posts: 287
Default

Quote:
Originally Posted by pspzockerscene View Post
?
Didn't the download work fine then?
Not sure if that was directed at steakhutzeee or me.

For me, no. After I posted my update and restarting the failed download, I went to bed. After getting up, I find that the two downloads had stopped because it now believes that the plugin is in error. The one file stopped at 99.35% and the other at 88.29%

Here is that set of logs: 12.02.14 16.19.41to12.02.14 16.18.38 jdlog://7780634130931/

I then did a restart to download the latest updates. After that I did a force start of the first one, only to have it declared as "Temporarily unavailable." I now have to try and download it a fourth time.

The other file was also declared "Temporarily unavailable."

Here are the logs for that: 12.02.14 16.19.41to12.02.14 16.25.58 jdlog://1880634130931/
Reply With Quote
  #15  
Old 13.02.2014, 00:46
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

As said, I cannot help you with that.

GreeZ psp
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #16  
Old 13.02.2014, 05:36
MrVideo's Avatar
MrVideo MrVideo is offline
Black Hole
 
Join Date: Nov 2013
Location: Madison, WI
Posts: 287
Default

Quote:
Originally Posted by pspzockerscene View Post
As said, I cannot help you with that.
We understand that you can't, but maybe by reporting all of the times that it happens, it might get higher up on the list of things to fix by the developers.
Reply With Quote
  #17  
Old 13.02.2014, 07:46
tony2long's Avatar
tony2long tony2long is offline
English Supporter
 
Join Date: Jun 2009
Posts: 6,507
Default

You still use 3 chunks, change it to 1 while waiting for the fix.
__________________
FAQ: How to upload a Log
Reply With Quote
  #18  
Old 13.02.2014, 07:51
MrVideo's Avatar
MrVideo MrVideo is offline
Black Hole
 
Join Date: Nov 2013
Location: Madison, WI
Posts: 287
Default

Quote:
Originally Posted by tony2long View Post
You still use 3 chunks, change it to 1 while waiting for the fix.
OK, done. It will kick in at some point.

I'm curious as to why more than 1 chunk is a problem.
Reply With Quote
  #19  
Old 13.02.2014, 09:58
tony2long's Avatar
tony2long tony2long is offline
English Supporter
 
Join Date: Jun 2009
Posts: 6,507
Default

Second hit from the search (post #10) suggest to set chunks to 1. Maybe "chunks handling" is not perfect.
__________________
FAQ: How to upload a Log
Reply With Quote
  #20  
Old 13.02.2014, 10:03
MrVideo's Avatar
MrVideo MrVideo is offline
Black Hole
 
Join Date: Nov 2013
Location: Madison, WI
Posts: 287
Default

Quote:
Originally Posted by tony2long View Post
Second hit from the search (post #10) suggest to set chunks to 1. Maybe "chunks handling" is not perfect.
Ya, saw that posting. Don't know why it went in one eyeball and out the other, without sinking in.

Both of the current downloads have switched to a single chunk. Download going slower, but we'll see what happens.

UPDATE:

While downloads are now a lot slower, I've not had any issues with the UL plugin or getting "Temporarily unavailable" failures.

So, indeed it looks like chunk handling is the issue.

Last edited by MrVideo; 14.02.2014 at 09:36.
Reply With Quote
  #21  
Old 03.04.2014, 05:12
drbits's Avatar
drbits drbits is offline
JD English Support (inactive)
 
Join Date: Sep 2009
Location: Physically in Los Angeles, CA, USA
Posts: 4,434
Default Explanation of the problem

1) I have always recommended increasing the Number of Simultaneous Downloads per Host instead of chunked (multi-stream) downloads. See the JD (not JD2) troubleshooting information.

2) It is difficult to correctly resume a multi-chunk download. JD cannot always know exactly where each chunk ended, so it has to begin re-downloading at the end of the last successful full packet for each chunk. There might be a bug in JD here.

3) Multiple chunks increase the number of packets per second, increasing the chance of problems with the host. This is especially true when the host is overloaded or you are using a proxy server.

Often, hosts will cut you off for a few minutes if the firewall on the host indicates that you are flooding it with requests. If you use a proxy server, the host thinks that all of the requests from a single IP address are you, so you can get cut off quickly.

If you download too fast from a premium host, it is supposed to throttle you (take more time between packets). JDownloader may display "Temporarily unavailable" when a host times-out. If you are downloading with chunks, if a packet is late from any of the chunks, it will cause an error.

4) The error message normally means that the host has decided that you have hit your download limit. Most premium hosts say you are unlimited, but limit you to a certain amount of bytes per hour or per day (often 20GiB/day). If the host doesn't return the correct code for this situation, JD displays "Temporarily unavailable".

5) When downloading multiple files simultaneously, the host will delay starting a download if it is overloaded.

6) It is considered proper etiquette to limit Max Chunks to 4, although some hosts will allow you to go much higher. If you are downloading multiple files simultaneously from a host, it is good etiquette to limit Max Chunks times Max Simultaneous Files to 8 (you will probably get errors above 32).

7) When you have any problem, please submit a log with the problem. If you are having a problem with a premium account, please e-mail your login ID and password for the account to support (at) jdownloader.org

Last edited by drbits; 03.04.2014 at 05:15. Reason: Added part 7
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT +2. The time now is 00:48.
Provided By AppWork GmbH | Privacy | Imprint
Parts of the Design are used from Kirsch designed by Andrew & Austin
Powered by vBulletin® Version 3.8.10 Beta 1
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.