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Old 02.09.2019, 17:27
Matts76 Matts76 is offline
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Default Loading links while downloading

When the program is downloading does it matter if you load several links at the same time or do you get better results when it's not downloading? I've had mixed results like they don't all load or the program will crash.
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Old 02.09.2019, 17:35
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Jiaz Jiaz is offline
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JDownloader should NEVER crash! JDownloader itself cannot crash. There is always a reason outside JDownloader that causes crashes like Hardware/Drivers/Firewall/AV or Out-of-Memory.
So the question to answer is, why does JDownloader crash in your setup/situation.
Whenever Java crashes, it creates a .hserr file in the application/JDownloader folder. Please send me those files to support@jdownloader.org
Also firewall/av might kill JDownloader when they *think* that it's doing bad things.
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Old 02.09.2019, 20:15
Matts76 Matts76 is offline
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When I'm on next I'll see if it has that file and send it to you.
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Old 03.09.2019, 07:15
Matts76 Matts76 is offline
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I checked and didn't see any .hserr files. Is there anything else I can use to show you?
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Old 03.09.2019, 10:59
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Can you reproduce the issue? So we can take a look at it together?
You're on Windows/Mac?
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Old 03.09.2019, 17:42
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I'm on windows. When if I see it again I'll send a screenshot.

Last edited by Matts76; 03.09.2019 at 17:42. Reason: Wrong word
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Old 03.09.2019, 17:48
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Also please provide a screenshot of the about dialog of JDownloader
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Old 03.09.2019, 20:21
Matts76 Matts76 is offline
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Will do
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Old 05.09.2019, 21:09
Matts76 Matts76 is offline
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So this issue has not turned up again. I removed a few links from linkgrabber so maybe that helped?
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Old 06.09.2019, 09:47
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Thanks for the feedback!
It might be caused by too many links + not enough allowed memory for java -> java spending more and more time on memory management and might also crash.
Just report back when it happens again, okay
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