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  #1  
Old 06.07.2020, 06:54
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pleasant_jinx pleasant_jinx is offline
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Default i don't know how to fix this brazzers.com

when I try to use my account but i just says incorrect username/password, I changed my password so i know it's not the problem please help if you can.
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  #2  
Old 06.07.2020, 13:56
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pspzockerscene pspzockerscene is online now
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Hi,

please post a DEBUG-log:
Please post your log-ID here | bitte poste deine Log-ID hier.

Can you login fine via browser via:
site-ma.brazzers.com/login
?

-psp-
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 06.07.2020, 15:16
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pspzockerscene pspzockerscene is online now
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Hi again,

thanks for sending me your logindata.
Brazzers.com is working just fine here.
I suppose you are having issues entering the login captcha which is required when logging in for the first time?
Please check out the following support-article and make sure that your JD is able to display/solve browser captchas:
https://support.jdownloader.org/Know...splay-captchas
Which browser are you using?
Can you solve other browser captchas without any issues?

If you are still having trouble after reading the linked article, please post a DEBUG-log:

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #4  
Old 06.07.2020, 17:11
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pleasant_jinx pleasant_jinx is offline
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so i have the logs where do i post them to be specific i'm sorry if it's annoying? and also it isn't a problem with the browser it just
says i entered the incorrect username pass but because it copied and pasted i don't see how it isn't working
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  #5  
Old 06.07.2020, 17:14
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pspzockerscene pspzockerscene is online now
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Join Date: Mar 2009
Location: Deutschland
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Hi again,

please read the linked instructions again.
Point 4 states what you should do with the uploaded Log-ID (post it here in our forum).
Does JDownloader ask you for a captcha whenever you try to add your brazzers.com account in JDownloader?

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #6  
Old 07.07.2020, 01:43
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pleasant_jinx pleasant_jinx is offline
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sorry bout that I just overlook things.
I need support! This is my log id: jdlog://3950125302851
06.07.20 08.54.08 <--> 06.07.20 09.02.24 jdlog://4950125302851/
these logs i think?
and yes i does ask for captcha
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  #7  
Old 07.07.2020, 12:28
pspzockerscene's Avatar
pspzockerscene pspzockerscene is online now
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Join Date: Mar 2009
Location: Deutschland
Posts: 70,921
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Hi again,

it seems like you've also created a private support-ticket which we've already answered.
Here is the answer again so everyone can see it.
Short answer: Something with your installation went wrong and it is not up-to-date - the current version will work just fine!

Answer you got in your private ticket quoted so other users can see it too:

Quote:
Please try the following.
Open your JDownloader folder. You can find it here
https://support.jdownloader.org/Know...tion-directory
close JDownloader and delete the file Core.jar and the folders tmp, update, log and jd
then start JDownloader again and it will update itself to latest available version.
somehow your JDownloader is still using old/already deleted plugin.

best regards and stay healthy and safe
jiaz
-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #8  
Old 07.07.2020, 18:36
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pleasant_jinx pleasant_jinx is offline
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Thank you!
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