Y am I asked for captcha for Publush2.me when I have paid acc.to it also have it logged into JDownloader as paid account.

[Jiaz]

Login requires a captcha. Sure the account is added/valid and recognized as premium?
Please provide logs, see https://support.jdownloader.org/Know...d-session-logs
and post the shown logID here

Account is added/valid and recognized as premium

[Jiaz]

Then please provide a logfile

Sorry but I don't know how to do that

I did something don't know if its right!

[Jiaz]

You have to post the shown logID here

How??

[Jiaz]

https://support.jdownloader.org/Know...d-session-logs
after log creation, it shows the logID (number)

Did all that then it say send this log ID to supporter so then I clicked OK to send!

[Jiaz]

You have to copy the logID and post it here in forum

08.12.17 10.19.25 <--> 08.12.17 13.16.26 jdlog://0413154433151/

[Jiaz]

I can see blocked DownloaderGuru Account, but no publish2me downloads/captchas
Sure you have an account for publish2me? Is it shown as valid/premium with correct expire date? Please create a log after captcha showed up

Captcha just came08.12.17 16.27.26 <--> 19.12.17 12.14.18 jdlog://9513154433151/ up as I read last post also account for pub/2me good till 2/12/18

Another Captcha just popped up one about every half hour have to leave now will not be back till Thursday Thank you

I am back any news?

[Jiaz]

Log still shows that you have not answered the login captcha
jd.plugins.CaptchaException:SkipRequest=TIMEOUT
no login possible without answering the captcha.
I suggest we do a Teamviewer session so we can check this out together. Just send us a mail to support@jdownloader.org