JDownloader Community - Appwork GmbH
 

Reply
 
Thread Tools Display Modes
  #1  
Old 02.09.2016, 10:53
CrazyWolf CrazyWolf is offline
Vacuum Cleaner
 
Join Date: Aug 2014
Posts: 17
Default premiumax.net not working anymore

Hello,

since yesterday Premiumax is no longer working. Downloads through the site are working, but jDownloader tries to download in free mode / tells the host is down.

Regards
Reply With Quote
  #2  
Old 02.09.2016, 11:06
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 60,433
Default

Please provide logs https://support.jdownloader.org/Know...d-session-logs
and post logID here.
Also send example links/account info to support@jdownloader.org
Nothing changed at our side since 17.08
__________________
JD-Dev & Server-Admin
Reply With Quote
  #3  
Old 02.09.2016, 20:30
CrazyWolf CrazyWolf is offline
Vacuum Cleaner
 
Join Date: Aug 2014
Posts: 17
Default

Log ID is:

jdlog://1268281887641/

I tested 2 Hosts, Filespace and Rapidgator (its on every file)
It dont recognize a premium account. Download through the premiumax page worked. Tested this morning and now, with same result.
Download seems to start but nothing happens, or it tells the host is down.
Attached Thumbnails
Unbenannt.JPG  
Reply With Quote
  #4  
Old 04.09.2016, 13:05
CrazyWolf CrazyWolf is offline
Vacuum Cleaner
 
Join Date: Aug 2014
Posts: 17
Default

I deleted my premiumax account and readded it to jdownloader, now it seems to work again. Dont know what happend here.
Reply With Quote
  #5  
Old 04.09.2016, 13:15
tony2long's Avatar
tony2long tony2long is online now
English Supporter
 
Join Date: Jun 2009
Posts: 6,062
Default

The message that you got is:
"There are too many attempts. Just refresh this page and try again."

Error handling is retry after 5 minutes.
__________________
FAQ: How to upload a Log
Reply With Quote
  #6  
Old 05.09.2016, 12:35
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 60,433
Default

Thanks for the feedback!
__________________
JD-Dev & Server-Admin
Reply With Quote
  #7  
Old 06.09.2016, 11:17
CrazyWolf CrazyWolf is offline
Vacuum Cleaner
 
Join Date: Aug 2014
Posts: 17
Default

The problem comes again since yesterday. Download via premiumax website is working, jdownloader tells 'no account' or 'dllinknullerror'.
Reply With Quote
  #8  
Old 06.09.2016, 11:21
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 60,433
Default

Please provide new logfile and post logID here
__________________
JD-Dev & Server-Admin
Reply With Quote
  #9  
Old 06.09.2016, 16:52
CrazyWolf CrazyWolf is offline
Vacuum Cleaner
 
Join Date: Aug 2014
Posts: 17
Default

ID is:
06.09.16 15.43.58 <--> 06.09.16 15.45.55 jdlog://3371381887641/
Tried Uploaded here, error: dllinknullerror
After that i tried same link on the website, download worked
Reply With Quote
  #10  
Old 06.09.2016, 16:59
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 60,433
Default

Contact them and ask what
"There are too many attempts. Just refresh this page and try again." should mean.
Log is full. Each time JDownloader tries to create link this is their response.
__________________
JD-Dev & Server-Admin
Reply With Quote
  #11  
Old 06.09.2016, 18:45
ON31l ON31l is offline
I will play nice!
 
Join Date: Sep 2016
Posts: 8
Default

I have the same problem/same error message "dllinknullerror"

what I found out in the last few days: normally after a certain time/links or gb downloaded there was a premiumax captcha to solve (an old issue I think). if you don't solve this captcha download stopps after some retries and then the account goes to "temporarily deactivated". to re-activate the account you have to uncheck and check the account and solve a new captcha.

in my opinion the actual problem is caused by the case that no captchas appear during download, only when you delete and re-add the account in JD.

hope this helps....
Reply With Quote
  #12  
Old 07.09.2016, 11:10
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 60,433
Default

That can be the reason JDownloader does not have any captcha handling at all

Can you provide screenshot of the captcha? Problem is, that log does not show any sign of captcha, nor does the error message signal any missing/wrong captcha. Would be best if anyone can contact them and ask for more information so we can update the plugin
__________________
JD-Dev & Server-Admin
Reply With Quote
  #13  
Old 07.09.2016, 12:20
raztoki's Avatar
raztoki raztoki is offline
English Supporter
 
Join Date: Apr 2010
Location: Australia
Posts: 15,981
Default

typical premiumax =[

raztoki
__________________
raztoki @ jDownloader reporter/developer
http://svn.jdownloader.org/users/170

Don't fight the system, use it to your advantage. :]
Reply With Quote
  #14  
Old 07.09.2016, 13:17
ON31l ON31l is offline
I will play nice!
 
Join Date: Sep 2016
Posts: 8
Default

normally this captcha dialog appears:
Attached Thumbnails
captcha1.jpg   captcha2.jpg  
Reply With Quote
  #15  
Old 07.09.2016, 13:47
raztoki's Avatar
raztoki raztoki is offline
English Supporter
 
Join Date: Apr 2010
Location: Australia
Posts: 15,981
Default

@ON31l
we don't dump login cookies for that message ("There are too many attempts. Just refresh this page and try again."). We could if you would prefer, but will mean more captcha events. Would be nice if premiumax actually reduced the requirement for captchas for customers that have paid premium service (not to have answer captchas).
__________________
raztoki @ jDownloader reporter/developer
http://svn.jdownloader.org/users/170

Don't fight the system, use it to your advantage. :]
Reply With Quote
  #16  
Old 07.09.2016, 14:07
tony2long's Avatar
tony2long tony2long is online now
English Supporter
 
Join Date: Jun 2009
Posts: 6,062
Default

Maybe we can try re-login when we get that message and see how it goes.
__________________
FAQ: How to upload a Log
Reply With Quote
  #17  
Old 07.09.2016, 14:57
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 60,433
Default

A better/real API would be better solution! Or at least some information about the captcha
__________________
JD-Dev & Server-Admin
Reply With Quote
  #18  
Old 07.09.2016, 15:50
mattyd mattyd is offline
DSL User
 
Join Date: Nov 2010
Location: Australia
Posts: 38
Default

I've had the same issue for about 4 days now as well. Re-adding the premiumax account has helped, although download speeds are sitting at less than a third of what they should be (400k).

Also noticed spiking in download speeds that sit at 400k for 5 seconds, then jump to full speed (1.8mb) then back down again and repeat....

I will keep and eye on it and post some logs if problems persist.

Come on Premiumax - get a proper API like we've been asking for YEARS!

Thx guys.
Reply With Quote
  #19  
Old 07.09.2016, 16:08
mattyd mattyd is offline
DSL User
 
Join Date: Nov 2010
Location: Australia
Posts: 38
Thumbs down

Just restarted laptop and wireless router then did an ISP speedtest, I achieved over 3.1Mbs per second download rate.


How disappointing to startup JD only to find my PreMax speeds back to 300-400k..

Something has really fooked up somewhere, more than likely on the PreMax side of things.

I will look here for further updates on the issue.
Reply With Quote
  #20  
Old 07.09.2016, 17:00
ON31l ON31l is offline
I will play nice!
 
Join Date: Sep 2016
Posts: 8
Default

@raztoki
@tony2long
it was annoying to solve the captchas (I read some other topics on the board), but I was fine with that....solving captchas to prevent my account being deactivated is faster than deleting my account from JD and add it again

but maybe I have to adapt the "workaround" to use my premax-account!
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT +2. The time now is 16:28.
Provided By AppWork GmbH | Privacy | Imprint
Parts of the Design are used from Kirsch designed by Andrew & Austin
Powered by vBulletin® Version 3.8.10 Beta 1
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.