[reddevil]

Hi JD Team,

Unable to download some Google drive public links with JD reporting 'Insufficient permissions: Private file'. Downloads fine via browser. Please look into it.

Log: 03.12.22 17.41.14 <--> 03.12.22 18.21.57 jdlog://3651311370661/

Links: **External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

Thanks and Regards,
Doc MaKS aKa reddevil

[Jiaz]

@reddevil:
I can't download your files because they have reached public sharing limit or just fail(nothing happens in browser)

Please see https://support.jdownloader.org/Know...roubleshooting

I will also wait for pspzockerscene to check upon this. He's more familiar with the plugin/google drive support

[reddevil]

@Jiaz:
Did you try downloading after being logged in with any google account?

[Jiaz]

Originally Posted by reddevil

@Jiaz:
Did you try downloading after being logged in with any google account?

No. Have you added your google account to JDownloader?

[reddevil]

Originally Posted by Jiaz

No. Have you added your google account to JDownloader?

Yes, i have added account details via drive.google.com with the cookie login method and it seems fine.

With google account logged in, am able to download the above links via browser.

[Jiaz]

Originally Posted by Jiaz

I will also wait for pspzockerscene to check upon this. He's more familiar with the plugin/google drive support

I will leave this plugin to pspzockerscene. He can help you much better than I could as I don't have any idea how the plugin works and what is supported and what not.

[pspzockerscene]

I've recently tried to add a better detection of situation "User tries to download private file and is lacking permissions to do so".

It looks like this handling is sometimes executed instead of the "Quota reached" handling.
While I have some ideas I was unable to find the exact point of failure with the provided log.

Please provide the following information:

• More fresh links which fail in JD with error "Insufficient permissions"
• A fresh logID

[reddevil]

New links as requested:
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**


Log: 09.12.22 01.25.11 <--> 09.12.22 01.29.29 jdlog://9761311370661/

Error got triggered while downloading the above first 3 links in parallel (hopefully log caught it). Sometimes single links starts downloading but if another or more are started in parallel then the insufficient error pops up and stops. Tried more than 6 links in parallel via browser under same google account and works fine.

[Jiaz]

@reddevil : I'm unable to reproduce the issue either. Can you please set max downloads to 1 and create a fresh log (restart JDownloader) so the log contains downloads in easier to read order

[reddevil]

Fresh debug log with max downloads set to 1: 11.12.22 19.23.11 <--> 11.12.22 19.27.02 jdlog://4371311370661/

All the above times log (debug is ON) was created after a fresh start of JD.

[beechcott]

@pspzockerscene I am also experiencing the same problem with some Google Drive links.

I've created a log:

11.12.22 23.18.42 <--> 11.12.22 23.30.26 jdlog://6471311370661/

Here are the three links that failed in that particular logged session:

**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

These are not the only Google links that I have experienced the error with.

[Jiaz]

@reddevil:
@beechcott:
Thanks for the logs. Due to unknown reason google redirects the final downloads again to the login page.
What browser did you use to export your cookies? did you visit google.com and then export the cookies? tried with fresh pair of cookies?

[beechcott]

Originally Posted by Jiaz

What browser did you use to export your cookies?

Vivaldi.

did you visit google.com and then export the cookies?

Yes.

tried with fresh pair of cookies?

Yes.

[Jiaz]

@beechcott:
Thanks for the feedback. Have you ever tried with firefox/chrome to export cookies?

[beechcott]

Originally Posted by Jiaz

@beechcott:
Thanks for the feedback. Have you ever tried with firefox/chrome to export cookies?

I hadn't before, but I did now after reading your post (using Firefox). It made no difference.

[pspzockerscene]

I'm sorry but we weren't able to locate the problem yet.
It looks like for some reason, all of the suddon on download-attempt it looks like you're not logged in anymore though your session cookies are clearly still valid.
Also we haven't been able to reproduce this issue so far...

[Jiaz]

@beechcott:
@reddevil:
does this happen for all files or just random/some ones? anything special about setup? eg vpn/proxy in browser or JDownloader?

[beechcott]

Originally Posted by Jiaz

@beechcott:
@reddevil:
does this happen for all files or just random/some ones? anything special about setup? eg vpn/proxy in browser or JDownloader?

I'm sorry that it took me so long to respond. I didn't see your newest posts until now.

I'm not using a VPN or proxy.

The error doesn't happen when I try it with small files of about 1 GB or so (at least those that I've tried), but it happens when I try to download large ones (10+ GB). One time, a particular large file started to download once (after previously failing and giving the error message many times), but the download failed shortly in and trying to resume and to restart it both gave the error message again.

[beechcott]

I was experiencing the problem described in this other thread for a long time:

https://board.jdownloader.org/showthread.php?p=515229

As far as I know, it was never fully fixed. But in any case, it seems to have gone away for me, but to have been replaced by a new problem. Whenever I try to download large video files from Google Drive, JDownloader seems at first to be properly downloading the file, but winds up downloading a smaller, low-bitrate version instead.

For example, I tried downloading this 10 GB mkv file:

**External links are only visible to Support Staff****External links are only visible to Support Staff**

But it downloaded as a lower-bitrate 5.53 GB file instead. The file plays all the way through, but is of much lower picture quality than the file that should have downloaded.

I also tried downloading this 23.79 GB, 1080p m2ts file:

**External links are only visible to Support Staff****External links are only visible to Support Staff**

But the downloaded file was a mere 1.49 GB. One again, it played all the way through, but is a low-bitrate 720p file.

I tried uploading a log, but got this error:

jd.http.Browser$BrowserException: Caller: org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:37)
org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:23)
jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.onNewPackage(LogAction.java:79)
org.appwork.utils.logging2.sendlogs.AbstractLogAction.createPackage(AbstractLogAction.java:237)
jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.createPackage(LogAction.java:63)
org.appwork.utils.logging2.sendlogs.AbstractLogAction$2.run(AbstractLogAction.java:161)
org.appwork.utils.swing.dialog.ProgressDialog$4.run(ProgressDialog.java:235)
BrowserID:203|BrowserParentID:-1|RequestID:1|URL:https://update3.jdownloader.org/jdserv/UploadInterface/upload
----------------Request Information-------------
URL: https://update3.jdownloader.org/jdserv/UploadInterface/upload
ConnectIP: update3.jdownloader.org/138.201.123.139:443
Connection-Timeout: 10000ms
Read-Timeout: 60000ms
----------------Request-------------------------
-------------Not Connected Yet!-----------------

---------------------1676926015257274165035991220431635572968800
Content-Disposition: form-data; name="0"; filename="Data"
Content-Type: application/octet-stream
Content-Length: 77508993

[.....77508993 FileByte DATA....]
---------------------1676926015257274165035991220431635572968800
Content-Disposition: form-data; name="1"

%22%22
---------------------1676926015257274165035991220431635572968800
Content-Disposition: form-data; name="2"

null
---------------------1676926015257274165035991220431635572968800--

----------------Response Information------------
-------------Not Connected Yet!------------------


	at jd.http.Browser.openRequestConnection(Browser.java:1961)
	at jd.http.Browser.openRequestConnection(Browser.java:1770)
	at org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:37)
	at org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:23)
	at jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.onNewPackage(LogAction.java:79)
	at org.appwork.utils.logging2.sendlogs.AbstractLogAction.createPackage(AbstractLogAction.java:237)
	at jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.createPackage(LogAction.java:63)
	at org.appwork.utils.logging2.sendlogs.AbstractLogAction$2.run(AbstractLogAction.java:161)
	at org.appwork.utils.swing.dialog.ProgressDialog$4.run(ProgressDialog.java:235)
Caused by: java.net.SocketException: Connection reset by peer: socket write error
	at java.net.SocketOutputStream.socketWrite0(Native Method)
	at java.net.SocketOutputStream.socketWrite(Unknown Source)
	at java.net.SocketOutputStream.write(Unknown Source)
	at sun.security.ssl.OutputRecord.writeBuffer(Unknown Source)
	at sun.security.ssl.OutputRecord.write(Unknown Source)
	at sun.security.ssl.SSLSocketImpl.writeRecordInternal(Unknown Source)
	at sun.security.ssl.SSLSocketImpl.writeRecord(Unknown Source)
	at sun.security.ssl.AppOutputStream.write(Unknown Source)
	at org.appwork.utils.net.CountingOutputStream.write(CountingOutputStream.java:85)
	at org.appwork.utils.net.CountingOutputStream.write(CountingOutputStream.java:85)
	at jd.http.requests.PostFormDataRequest.write(PostFormDataRequest.java:204)
	at jd.http.requests.PostFormDataRequest.postContent(PostFormDataRequest.java:118)
	at jd.http.requests.PostFormDataRequest.postRequest(PostFormDataRequest.java:142)
	at jd.http.Request.connect(Request.java:354)
	at jd.http.Request.connect(Request.java:342)
	at jd.http.Browser.openRequestConnection(Browser.java:1914)
	... 8 more

[pspzockerscene]

Small update on this problem:

We haven't fixed it yet but we've identified it as a login problem where the google login is only working "half way" so this will trigger that distracting errormessage in the end.

Workaround: Delete(!)- and re-add the google drive account(s) you were using to download.

Do not expect a bugfix for this in the near future!

[pspzockerscene]

Originally Posted by beechcott

As far as I know, it was never fully fixed.

That's correct.
I've posted another reply into the other thread and provided a possibly temporary workaround.

Originally Posted by beechcott

But it downloaded as a lower-bitrate 5.53 GB file instead. The file plays all the way through, but is of much lower picture quality than the file that should have downloaded.

This can only happen for two reasons:
1. Under Settings -> Plugins -> drive.google.com -> "Select preferred video quality" you selected anything other than "Original file".
2. You got "Allow stream download if original file can't be downloaded due to a quota limit" enabled and that fallback gets triggered somehow.
This could theoretically even be related to the problem described in your old thread.
You can disable this setting and check what will happen then.
EDIT
I've just updated our Google Drive troubleshooting article to include the above mentioned hints.

To investigate this further, I'd need a full log (logID).

Originally Posted by beechcott

I tried uploading a log, but got this error:

You can also upload your log folder (newest session only please) manually and leave a link here or attach them to your forum post as .zip file (if they're not super big in size).
Your logs are stored in [JD install dir]/logs

[beechcott]

Originally Posted by pspzockerscene

That's correct.
I've posted another reply into the other thread and provided a possibly temporary workaround.

I tried the workaround (deleting and re-adding the account), but it didn't work.

This can only happen for two reasons:
1. Under Settings -> Plugins -> drive.google.com -> "Select preferred video quality" you selected anything other than "Original file".
2. You got "Allow stream download if original file can't be downloaded due to a quota limit" enabled and that fallback gets triggered somehow.

The second is the case. "Allow stream download if original file can't be downloaded due to a quota limit" was enabled. I disabled it, then restarted JDownloader to start a new session and tried re-downloading the files. This time, the files wouldn't download at all, and I got the "Insufficient permissions: Private file" error. I then tried the file deletion and re-adding workaround again, only to receive the same error again.

My previous log folder turned out to be too large, which was probably what caused the problem. I've uploaded a log from my new session.

Here's the info:

21.02.23 11.31.45 <--> 21.02.23 11.47.12 jdlog://8513311370661/

[pspzockerscene]

@beechcott
Merged Google Drive threads because the underlying issue is still the login bug.

For the next update, I've added 3 debug settings into the Google Drive plugin settings for further testing two of which are related to this issue.
So after the next CORE-update, please try the following:
Enable these plugin settings:
- Debug: Perform extended account check?
and:
- Debug: Force validate login on every linkcheck/download attempt (will slow things down)?

-> Then do this:
1. Refresh your google drive account in JD -> Does it still work or is it now displayed as "Invalid session"?
If your google drive account is still displayed as valid, proceed:
2. Attempt to download again.
Does it work now?

If it still doesn't work, please provide a new log.

Bitte auf das nächste CORE-Update warten!

Please wait for the next CORE-Update!

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!
---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

-psp-

[pspzockerscene]

CORE-Updates have been released!
All announced bugfixes and features are live!
Please update your JDownloader and report any issues you find asap.
If this thread gets marked as "[Solved]" by our forum staff you can still post in it and we will read- and reply to it!

CORE-Updates wurden released!
Alle angekündigten Bugfixes/Features sind nun verfügbar!
Bitte JDownloader updaten und eventuelle Bugs schnellstmöglich an uns melden.
Falls dieser Thread vom Team als "[Erledigt]" markiert wird, kannst du weiterhin darin antworten und wir lesen/beantworten auch solche Threads!

-psp-