[Solved] rapidgator.net problems thread

hi
i have a premium account with rapidgator but the plugin in jdownloader keeps telling me that i dont have a premium account and i try refresh and it trys to refresh for hours and hours:outch:

[tony2long]

Please enable debug mode in advanced settings, restart JD, check account again and upload the log.

[Jiaz]

Can you add your account? Does it show up as free account? or just an error message and counter? Did you double check in browser?

I have been using Jdownloader for years but lately I jeep losing the connection. The download starts out fine, goes up to a reasonable download rate but then it loses the connection. The display shows it spooling slowly down to 0mps then it disconnects. I've tried using an older version of Jdownloader but no joy. I use a pemium rapidgator account as I have for a long time. Nothing has changed as far as I can tell. Rapidgator of course says it isn't them. I'm lost as to what to do.

[Krammig]

Recently, the last update or two, Rapidgator has become troublesome.

When I start Jdownloader 2 it tried to check Rapidgator and cannot. Tries for quite some time and sayd something to the effect - Rapidgator cannot be checked.

If I run a Refresh manually, same problem.

If I delete the Rapidgator account and create a new one it is Ok - until the next time I start the app. Then I have to go through the same process again - removing the acount and adding a new one.

thanks

[Jiaz]

I'm working on this issue. Will check on Monday. I guess it has something to do with their firewall.

[Krammig]

Thanks for the feedback.

[Jiaz]

I'm sure to be able to solve this by tomorrow

Same problem here. I think it's related with the new feature "IP checking", introduced by RG a couple of days ago. Disabling this new feature does not solve the problem. There's a temporary solution: if you go on RG website and login with your premium account, JD2 checks the account successfully and downloads start. But after a while (I think when the HTTP session expires) the trouble occurs again, until you refresh the RG homepage and so on...

I just says "loading information" for a long time then times out and says "cannot check account."

Log ID: 17.01.16 08.25.11to17.01.16 08.25.11 jdlog://7550554739341/

Running Windows 10.

Have no idea why my rapidgator premium account is so slow when i download things i made a log if anyone can help me out it would be appercaited
17.01.16 18.26.31to17.01.16 18.34.30 jdlog://4170554739341/

[raztoki]

For those that are having issues, I've been told there is a user profile setting on the rapidgator website in which you can change which seem to influence connection.

From IRC

Hi there! I'm experiencing problems with JD2 on checking rapidgator account... After todays updates JD freezes on "cannot check account". RG website and downloads through browser are ok. Thank you very much

SOLVED: seems that RG added a new feature for IP checking today... Unchecking this new feature from the premium panel solved the problem in JD2

Originally Posted by raztoki

For those that are having issues, I've been told there is a user profile setting on the rapidgator website in which you can change which seem to influence connection.

From IRC

Hi there! I'm experiencing problems with JD2 on checking rapidgator account... After todays updates JD freezes on "cannot check account". RG website and downloads through browser are ok. Thank you very much

SOLVED: seems that RG added a new feature for IP checking today... Unchecking this new feature from the premium panel solved the problem in JD2

I am the author of those messages Unfortunately, after I verified that unchecking the feature does not solve the problem at all. Please refer to my post:

Originally Posted by Dodoxy

Same problem here. I think it's related with the new feature "IP checking", introduced by RG a couple of days ago. Disabling this new feature does not solve the problem. There's a temporary solution: if you go on RG website and login with your premium account, JD2 checks the account successfully and downloads start. But after a while (I think when the HTTP session expires) the trouble occurs again, until you refresh the RG homepage and so on...

[raztoki]

@Dodoxy

I never got that other comment
Strange many people I copied pasted that too, also said that fixes problem o_O.

It would be nice to find out what the cause is for sure.

does not fix the problems i find that rapidgator download fast randomly it does what it wants usually slow tho =/

Some comfort that I'm not the only one having problems with Rapidgator. Did have a premium account for a while but reverted to free mode a few months back and since did successfully use a few times - only ever occasionally used as always flaky performance, so part of the reason for not continuing with premium.

Since few weeks ago though, have tried 3-4 times to use RG Free and keep getting Skipped - Account is missing error. Have tried some of the suggestions in this thread - editing account entry (although always was showing Green OK symbol) and deleting, re-adding entry - all to no avail.

Hoping log might shed some light to those more expert than me. Thanks

19.01.16 13.12.28to19.01.16 18.43.11 jdlog://0886501113541/

[raztoki]

@dpower7
just had a quick squiz at your logs, looks like the files are premium only links! If you double click on the status column you can see the download candidates used, and it will show you respective error messages for each.

@elmo0081
rapidgator hasn't ever been a hoster for 'speed' its always been unreliable in my opinion, I would also go to say probably one of the worst of the majors in terms of performance for value for money.

[Malpholio]

Following one of their forced password resets Jdownloader is returning a 'please wait' response from the server and disables it for an hour. Removing and re-adding the account doesn't help, nor does turning off the IP check mentioned above.

Logging in via a browser works fine.

20.01.16 12.44.02to20.01.16 12.50.46 jdlog://7587501113541/

[raztoki]

@Malpholio
try disabling API mode. settings > plugins > rapidgator.net

[Malpholio]

And before I could try your suggestion it's logged itself in again

If it happens again I'll try it and let you know.

[Jiaz]

It has something to do with their firewall/protection. Too long time not logged in browser with the account, the api will be blocked for the ip. I'm working on this issue

[raztoki]

@Jiaz
there firewall is a huge unknown, I know they ban people on https and http still works... seems different rules which are not shared based socket port 80 && 443

if they continue to have these issues, best to just turn off API mode and be done with it! There website doesn't change in the scheme of things, and API just brings us constant dramas, where as it should be the other way around.

raztoki

I got it to download faster by changing the download option on the account to selected files checked, and max out the mbs option. checked direct download and turn the chunks to 3. not sure what worked but its faster now lol

Hi

I start downloading, it downloads for 5 min then stops and the status keep changing from starting to download as per the attached. If i stop and re-download, the download never starts, it keeps doing the same same status change.

If i reset it downloads for a bit and then stop.

[tony2long]

Please upload the log.

[Jiaz]

Please provide a logfile, https://support.jdownloader.org/Know...d-session-logs
and post logID here

What firewall/av do you use?

27.01.16 20.21.05to27.01.16 20.23.59 jdlog://8694701113541/3

My logid: fadishehadeh

Using Avast Internet Security

[raztoki]

probably caused by your ISP and transparent proxy or via antivirus/firewall software stripping the http request. The range requested isn't what's received and the download failed.

raztoki

[Jiaz]

X-Cache: MISS from ThunderCache
seems like transparent proxy. set max connections to 1 and reset links in error case

Since some weeks i get the error "Accountüberprüfung nicht möglich" what can i do ?

31.01.16 08.52.03to30.01.16 19.39.14 jdlog://6003801113541/

[Jiaz]

Bitte das Captcha eingeben. Für den Login wird ein Captcha verlangt, welches du überspringst (laut Log)

31.01.16 08.52.03to31.01.16 12.14.31 jdlog://7043801113541/

hier das richtige log. captcha ist drin

hoffe jemand kann helfen danke

[Jiaz]

Laut Log wird das Captcha noch immer übersprungen? Selber Fehler wie vorher

Experiencing multiple, repeated events of "Plugin outdated"
Happened several times yesterday. Sometimes file d/l & sometimes get error "plugin outdated." Not a normal occurrence for me.

Running;
win7 w/sp1
java 8.60
Jdownloader2 updates current as of this post
Avast
Log file - 04.03.16 00.35.39 <--> 03.03.16 13.01.58 jdlog://7863642995541/
*Sorry, but it's kind of large as I have debug enabled.
Sample links;
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

Thanks, Nick

[pspzockerscene]

Seems like the error is caused by Cloudflare which is used by the multihoster "zevera.com" through which you are trying to download rapidgator.net links.
So it is definitly not an rapidgator.net issue but more a Zevera and/or Cloudflare issue.

GreeZ pspzockerscene

[voltaire]

10.03.16 21.39.26 <--> 11.03.16 22.07.59 jdlog://8371742995541/

Rapidgator was showing "cannot check account" manual refresh and back to premium

[pspzockerscene]

Your log contains this more than 200 times:

Caused by: java.net.SocketTimeoutException: connect timed out

Check your firewall/AV tools.

GreeZ psp

premium rapidgator keeps getting interrupted and shows connection problem. Please help

30.03.16 19.19.35 <--> 30.03.16 20.03.29 jdlog://1309842995541/

[Jiaz]

@casripping:
SocketException: Connection reset-> Either firewall of rapidgator kills your conneciton (try less max connections) or local Firewall/av are messing with your downloads

First of all, my english is very poor.
please understand me.

I'm rapidgator premium user.
download speed is getting slow.
and a few seconds later, download is disconnect.
restart download, same thing repeat.

I use Kaspersky.(already set app/network rule for jdownloader 2)
so....this time, turn off Kaspersky and restart download.
but, no change. same issue.
Please, help me.

Log Here
04.04.16 07.58.06 <--> 04.04.16 08.45.09 jdlog://0628183259541/

Thank you.