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  #1  
Old 07.01.2019, 17:13
doniel
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Default Not getting captchas to solve

JD opens a browser (I've tried FF, Chrome and IE) tab and the JD messages about captchas appears, but there's no actual captcha. From other threads, I've seen that certain settings are necessary. Just one eample: noscript needs to be disabled. I haven't got a clue where to find if noscript is enabled or disabled. So, whatever suggestions are made here, I'd appreciate very specific instructions.
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  #2  
Old 09.01.2019, 06:11
doniel
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No suggestions at all?
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  #3  
Old 09.01.2019, 11:11
dabrown dabrown is offline
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And you have the MyJdownloader plugin installed?
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Old 10.01.2019, 04:46
doniel
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Yes
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  #5  
Old 15.01.2019, 19:43
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pspzockerscene pspzockerscene is offline
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noscript is a browser addon.
If you do not even know what this is, you won't have it installed.

Make sure that nothing is blocking any traffic during your tests (e.g. disable firewall).
Also if you use an adblocker, disable it as well.
You should see a captcha then.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #6  
Old 17.01.2019, 04:37
doniel
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Thank you for the suggestions. Disabling ad blocker didn't help. I won't disable ZoneAlarm. Besides, I can't imagine what it would be doing. Is there anything specific I should look for in ZA that could be causing the problem?
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  #7  
Old 17.01.2019, 19:34
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pspzockerscene pspzockerscene is offline
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You can join our support chat Mo-Fr during german worktimes so that we can investigate your issue further.

-psp-
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #8  
Old 04.02.2019, 14:06
doniel
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I didn't see your last post until just now. Thanks. Will do so at the first opportunity.
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  #9  
Old 04.02.2019, 14:30
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Jiaz Jiaz is offline
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Can you please provide a screenshot what the browser looks like? Also make sure the extension is installed. In case you're using the incognito/private mode, don't forget to allow the extension to work in that mode as well
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  #10  
Old 24.02.2019, 16:23
doniel
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Jiaz, I didn't see your post until today. It no longer matters. JD is now handling captchas in FF. (I haven't tried it with other browsers.)

Thank you again to all who replied.
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  #11  
Old 25.02.2019, 16:37
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Jiaz Jiaz is offline
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Thanks for the feedback
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