Hello,

for a long time I had the problem that jDownloader suddenly freezes and gets stuck at "Connecting..."

the past few days I tried to get rid of the problem.

The problem occurs both on Windows 7 (core2duo, geforce GT9600M GS) and XP SP 3 (celeron, intel onboard gpu)

Here's what I tried already:

- Deactivate any Firewall
- Deactivate any Antivirus
- Only one D/L at a time
- jDownloader not running in /program files/ folder

and also deactivating direct3d and setting ram to 512mb (the command line command found here w/boardsearch)

now the D/L didn't get stuck for some time (maybe more than 10 hours), but suddenly it crashed again.

this time i could copy the "error" message from the java-window:



perhaps this little logfile can help solving the problem.

if any further log or information is required please let it know.

thanks for the good work!


Edit: I only download from netload.in

Edit2:
java version "1.6.0_18"
Java(TM) SE Runtime Environment (build 1.6.0_18-b07)
Java HotSpot(TM) Client VM (build 16.0-b13, mixed mode, sharing)

Edit3:
Now using java 1.6.0_17 - problem still exists.

Edit4:

error log see : http://board.jdownloader.org/attachm...7&d=1266331505

jD runs fine on java version 1.6.0_17. Version 1.6.0_18 seems to cause problems.

thank you, i'll try that.

if it helps - can I activate the antivir again?

Yes, but allow java.exe and javaw.exe.

unfortunately, jDL still gets stuck.

however it worked for about 15 hours until crash, instead of 4-5.

but still it crashes. (i didn't install an anti virus)

Did you already apply the other recommendations in jD and W7?

as i know of problems with W7, i run jD with XP SP3 at the moment. (altough i made all those things mentioned there)

Did you monitor the memory consumption of the java(w) process? Does it exceed 512 MB?

I think the jD Team will need logs or dumps (after crash) for finding the cause of your problem.

Another software is probably crashing/killing Java. Check for hs_err_pid... files in your jD folder. If there are any, please post them here.

no, there are no such files in the directory. (nor in the subfolders).

after several hours, javaw.exe uses about 110 MB memory.

i'll enable logging and post it here as soon as possible.

jDownloader just crashed, but i could not make a log because altough the Logging is enabled ("ALL"), there is no "Log" category as it is in the wiki - what is wrong?

If you don't find any hs_err_pid... files in your jD directory then you can start jD as follows in a command window :-

cd %your jd directory%
java.exe -verbose -jar -Xmx512m JDownloader.jar -debug 2>errlog.txt >log.txt

Archive (zip, rar, etc.) the log files that you'll find in your jD directory and attach the archive to your post.

here is a logfile.


what happened: downloading both from RS and NL, RS got stuck (at the first item!) with "Connecting..." - NL still loading.

Edit: Stuck happened ~15:25

and another log-file (this time, both NL and RS crashed)

i hope the problem can be solved now

[tony2long]

Got the same problem with Java 1.6.0_18, changed to Java 1.6.0_17, no stuck at connecting anymore...

How do you know that you are using Java 1.6.0_17 now?

because of this:

C:\>java -version
java version "1.6.0_17"
Java(TM) SE Runtime Environment (build 1.6.0_17-b04)
Java HotSpot(TM) Client VM (build 14.3-b01, mixed mode, sharing)

Did you already reduce the Max.Con. setting (bottom right corner of jD window) to 1 or 2?

Could you please switch off or disable automatic reconnect, logging, and automatic captcha recognition?

I'm just guessing here as I'm not a Java programmer.

max d/l and conns are both "1"

if I disable reconnect or captcha-recognition, the whole thing is very hard to reproduce since thre is only 1 download an hour.

possibly someone ofthe jD team can help... i think now they have all they need (log, screenshot, exact problem description, ...)

[tony2long]

Originally Posted by cvbbn

because of this:

C:\>java -version
java version "1.6.0_17"
Java(TM) SE Runtime Environment (build 1.6.0_17-b04)
Java HotSpot(TM) Client VM (build 14.3-b01, mixed mode, sharing)

I use Java 1.6.0_17 although mine:

C:\>java -version
java version "1.6.0_18"
Java(TM) SE Runtime Environment (build 1.6.0_18-b07)
Java HotSpot(TM) Client VM (build 16.0-b13, mixed mode, sharing)

If you installed Java 1.6.0_18 and did not uninstall it, to use Java 1.6.0_17, go to Control Panel - click Java - click Java tab - click View and enable Java 1.6.0_17.

Originally Posted by cvbbn

possibly someone ofthe jD team can help... i think now they have all they need (log, screenshot, exact problem description, ...)

Since Jiaz absent from this board, I don't understand how JD team help problems that are not handled by Psp. Maybe via Drbits. Try live chat with them...

@cvbbn

I would like to see whether the bug is in one of those functions, but your're free to wait for a dev to pass by.

I use those settings (I have no captcha links at the moment) and I haven't any problems.
It depends on the size of the files and your connection speed, but I can easily download several files per hour. Try to find alternative links for RS, because RS sometimes is very slow.

@tony2long:

i did uninstall 6.18 before, so the only version shown here is the one you activated at your screenshot (6.17).

sorry for the question, but what do you mean with "psp" and "dbrits"?

@remi:

i'll try to reproduce the error with reconnect and/or captchas deactivated.

as i normally only use netload, the slow RS speed does not matter to me

[tony2long]

Originally Posted by cvbbn

@tony2long:
sorry for the question, but what do you mean with "psp" and "dbrits"?

psp = pspzockerscene, moderator of this forum.
drbits is English supporter in this forum.

:) thanks!

i'll try to chat with someone who can help me tomorrow.

sadly, jDL now crashes every 3-5 files... i'don't know, that happens since i made the logs. (altough i disabled logging and all this stuff meanwhile)

Did you already try to completely un-install your virus an firewall software? Please reboot your computer after you've done that.

yes, AVG is uninstalled, windows firewall deactivated and te computer has been rebooted several times.

meanwhile I also tried downgrading to java 6 u16 - but it didn't help

[tony2long]

It seems that connection to NL is not good, I got the same problem again today, even the browser failed. :(

well, that's not nice of netload...

However jDownloader should not get stuck because of this.... why do I set a connection timeout if it's completely ignored?! (perhaps the values set in the options are ignored?)

You might have identified the real cause of your troubles. If your problem doesn't happen with other hosts we know the cause. In order to be sure you need to use links of other hosts and stop downloading from NL.

it happens also when using rapidshare :-/ (first log was rapidshare-stuck, second rapidshare+netload)

Then only detailed logs and example links can help the devs finding the cause.

Look here for logging instructions (please, read them carefully).

an app you installed on both boxes is causing the interference.
whats the same with the 2 computers? bandwidth monitor? star dock? screen saver?
some app hardly anyone else uses. maybe a tweak to the OS or the browser?

software which is installed on both computers:

- firefox (+noscript, Ad Block)
- jDownloader :Biggrin:
- Synapctics Mouse Driver

one of the computers has no software installed except for jDownloader and Firefox.

@remi: were the last 2 logs not okay? they were made like you described it before...

okay, i'll try to make "better" logs now

Can you disable "Ad Block" for a while in order to see whether it solves your problem?

Holy crapp... I have this problem too with mediafire... Any working fix?

bodzik155, please, read this thread from the beginning and tell us what you tried.

If it's not yet sufficiently clear, allow java.exe and javaw.exe in your firewall and virus software. Disable the html/web scanner in your virus software.

If you still have problems, provide detailed logs. Instructions have been provided several time in this thread.

Windows 7 Ultimate
Windows firewall disabled
No anti virus software at all
router firewall disabled
Rapidshare premium

i can download until the connections are timed out. after 1 hour apx. i have all 5 (i run 5 connections, 5 max dls) in "connecting..." status.

I am trying the nightly now, let's see how it works (meanwhile it looks good).

When will you release a build to fix this? it makes JDownloader really unusable.

Thanks,

Omri

I wouldn't disable your router's firewall. You're playing a dangerous game here.

I see you didn't read post #16. Please, read the first sentence carefully.

Hi Remi,
i like playing it dangerous

anyways, is this a workaround?
The nightly seems to work great with 5X5

good night

Omri

This is not a workaround. It just solves the problem caused by opening too many connections.

Good night.