[Solved] Pixeldrain.com plugin no longer works - JDownloader Community

sgghostrider · #1 01.07.2025, 22:24

Since few weeks ago or so, pixeldrain.com link grabbing and downloading stopped working, when grabbing a link it will just appear as "unknown", and if added to the download list it will say "Invalid API response".

Example link: **External links are only visible to Support Staff****External links are only visible to Support Staff**

Jiaz · #2 02.07.2025, 07:59

@sgghostrider: there are no known/reported issues, so please provide a debug log, see
https://support.jdownloader.org/de/k...d-session-logs
Enable Debug Mode, restart JDowloader and then reproduce/wait for error and then create log and post logID here

sgghostrider · #3 02.07.2025, 11:59

Quote:

Originally Posted by Jiaz

@sgghostrider: there are no known/reported issues, so please provide a debug log, see
**External links are only visible to Support Staff**...
Enable Debug Mode, restart JDowloader and then reproduce/wait for error and then create log and post logID here

I don't know what you need a log for, just copy the link and you will see that jdownloader fails to recognize it, that happens with absolutely all links from pixeldrain.com no exceptions, while i can download them manually through the browser without issues, but ok, here is my log, i hope it helps:

02.07.25 11.54.37 <--> 02.07.25 11.56.12 jdlog://9542511370661/

Jiaz · #4 02.07.2025, 13:19

@sgghostrid: Any Proxy/VPN in use?
Strange is that every API response(pixeldrain.com/api/file/FILEIDp/info) is just

Quote:

<html><body>Object not found</body></html>

This looks like transparent proxy or IP blocking

sgghostrider · #5 02.07.2025, 17:42

Quote:

Originally Posted by Jiaz

@sgghostrid: Any Proxy/VPN in use?
Strange is that every API response(pixeldrain.com/api/file/FILEIDp/info) is just

This looks like transparent proxy or IP blocking

Well, i'm not using any of that myself, i'm in a home network that only i have access to(which i have not touched), no other hosting is giving me any troubles, and i use at least 5-10 different ones regularly apart from pixeldrain.com(mega, gofile, onedrive, gdrive, mixdrop, uploadhaven, bunkr, bowfile, workuplod and more), some of them even daily, furthermore as i said before downloading pixeldrain.com files from the browser works every time, never had even a single issue... not to mention that this just suddenly started happening several weeks ago without notice and only affects jdownloader, and my IP is dynamic, i get a new one every time i restart my router which i probably have already done like 5 times or more in the last month...

Even more proof is that i have 4 different jdownloaders to separate my download lists into categories, and every single one of them started having the same issue at the same time, so i'm confident is not an issue of a change in settings...

Having said that, by how you speak i assume it is working for you? just so i can understand, are you telling me that you have tried the link yourself and it works? you see the "name", "file size" and "availability is green" in your jdownloader?

pspzockerscene · #6 02.07.2025, 17:59

@sgghostrider
No need for additional "proofs" from our side.
Pixeldrain is working fine here: filename & size is displayed and file is downloadable.

While one could assume from your latest response that you are not using a proxy/VPN, you did not answer that question explicitely so: Are you using a VPN/proxy or not?

Also, when visiting the link "pixeldrain.com/api/file/FILEIDp/info" in browser, which response do you get?

Expected:

Code:

{"success":false,"value":"not_found","message":"The entity you requested could not be found"}

Bad:

Code:

<html><body>Object not found</body></html>

sgghostrider · #7 02.07.2025, 20:16

Quote:

Originally Posted by pspzockerscene

@sgghostrider
No need for additional "proofs" from our side.
Pixeldrain is working fine here: filename & size is displayed and file is downloadable.

While one could assume from your latest response that you are not using a proxy/VPN, you did not answer that question explicitely so: Are you using a VPN/proxy or not?

Also, when visiting the link "pixeldrain.com/api/file/FILEIDp/info" in browser, which response do you get?

Expected:

Code:

{"success":false,"value":"not_found","message":"The entity you requested could not be found"}

Bad:

Code:

<html><body>Object not found</body></html>

When i said "i'm not using any of that myself" i meant no VPN, no proxy, no virtual networks, no bridges, no reroutes, nothing, only thing between my computer and pixeldrain.com is my home network and my ISP; "Pixeldrain<->ISP<->Router<->Switch<->PC" all connected by cable.

pspzockerscene · #8 02.07.2025, 20:22

Okay.
That still doesn't answer the question I posed in my last reply.

sgghostrider · #9 02.07.2025, 20:34

Quote:

Originally Posted by pspzockerscene

Okay.
That still doesn't answer the question I posed in my last reply.

Oh, yes, sorry, my bad, did not read the second part of the msg, i get the expected:

Code:

{"success":false,"value":"not_found","message":"The entity you requested could not be found"}

And BTW this is a tracert to pixeldrain.com

pspzockerscene · #10 02.07.2025, 20:36

That response looks good.

Now the question remains:
Why does JDownloader get a completely different http response?
I'am unable to provide an answer to this question.

Are you willing to do a Teamviewer live session with us later this week?

sgghostrider · #11 02.07.2025, 20:41

Quote:

Originally Posted by pspzockerscene

That response looks good.

Now the question remains:
Why does JDownloader get a completely different http response?
I'am unable to provide an answer to this question.

Are you willing to do a Teamviewer live session with us later this week?

Something really strange i just found is that doing "curl" from CMD to that "url" gives me the same response...

Code:

C:\Users\{user}>curl pixeldrain.com/api/file/FILEIDp/info
<html><body>Object not found</body></html>

pspzockerscene · #12 02.07.2025, 20:45

Interesting!

Next troubleshooting step would be to find out the difference between the request your browser is doing vs JDownloader/curl.

sgghostrider · #13 02.07.2025, 21:24

I don't know if it has anything to do with anything, buy the

Code:

<html><body>Object not found</body></html>

seems to be related with "error 404" response, i just made several tests within windows(2 different pcs) and from a third pc with linux but with wget instead of curl and even from an web VPS with location in france, same thing, and all seems to be giving "Error 404" when used without any prefix or "**External links are only visible to Support Staff**, but if i use "**External links are only visible to Support Staff** it gives me an errors with the SSL certificate, but curiously not in the remote VPS, but still same 404 error.

Windows:

Linux:

Web VPS:

sgghostrider · #14 02.07.2025, 22:04

IDK why, or how or wtf, but i installed a VPN and connected to a node in my own country and it started working, after disconnecting the VPN and trying again it stops working, re-connecting to a different node in europe and works again... whatever it is, i don't think it can be fixed from within jdownloader... it seems to me that whatever it is, is something pixeldrain have done themselves... a wide range block of some kind, or "request type" block, an over-jealous firewall... i have no idea... but i'm caught in it...

And no, i'm not using a VPN in my browser... i tried with 3 different ones, one that i do not even use at all, with a combined amount of at least 7 different profiles and the link you gave me showed the same response html... so impossible to be a proxy/vpn plugin/extension or configuration in my browser...

I don't know if it's worth the effort to try to make a workaround or not, specially with me being the only report in what is almost a month now... so i recommend not proceeding any further for now, i think it would be a waste of time... if more people appear we could at least gather more info.

Thanks for your time btw

Edit: This is fricking unbelievable... i did a manual api download request and it gives the exact same html response error... BUT if i change the .com to .net it fkn works without issues... at this point i'm out of my mind...

Edit2: Aaand it seems some ISPs in some countries in europe have been actively blocking pixeldrain.com for some time... and i have found more cases of people from my country complaining about the same thing for awhile but with even worse case scenarios where even the web itself doesn't work... it just seems that somehow it "just worked" for me until last month, and somehow my browser still doesn't seem to care...

Something funny/notfunny is that currently jdownloader treats .net links as .com, so it uses the ".com API url" to check the file links from the ".net" domain instead of the ".net API url".. would be nice if you could make so if a .net link is linkGrabbed it used the ".net" url for the API instead of the ".com" one, it should be pretty simple i think

Jiaz · #15 03.07.2025, 10:00

@sgghostrider: Thanks for your time to dig deeper into this from your location. As you already found out, it sounds like ISP blocking.

Quote:

Originally Posted by sgghostrider

Something funny/notfunny is that currently jdownloader treats .net links as .com, so it uses the ".com API url" to check the file links from the ".net" domain instead of the ".net API url".. would be nice if you could make so if a .net link is linkGrabbed it used the ".net" url for the API instead of the ".com" one, it should be pretty simple i think

That's not how plugins are developed as they can easily still support outdated/no longer working domains and internally use the known working one. Sticking to provided host from link will only lead to unwanted side effects. We update plugin to auto test/find alternative api domain and use that one then.

pspzockerscene · #16 03.07.2025, 10:43

Quote:

Originally Posted by Jiaz

That's not how plugins are developed as they can easily still support outdated/no longer working domains

Well some use the domain of the added link but:
Disadvantages:
- that makes things more complex and prone to error
- now what about the login process: there you do not have a domain context so the main .com domain would be used and you would run into the same problem
- the .net domain is still fairly new and it will probably be ISP-blocked soon as well

Advantages:
- Using the added domain may help get around ISP blocks, they even recommend this: pixeldrain.com/about#toc_8

The only real solution here is to avoid the ISP block on your side (and/or use A VPN) - plugin code changes are not needed.

sgghostrider · #17 03.07.2025, 11:56

Quote:

Originally Posted by Jiaz

@sgghostrider: Thanks for your time to dig deeper into this from your location. As you already found out, it sounds like ISP blocking.

That's not how plugins are developed as they can easily still support outdated/no longer working domains and internally use the known working one. Sticking to provided host from link will only lead to unwanted side effects. We update plugin to auto test/find alternative api domain and use that one then.

Quote:

Originally Posted by pspzockerscene

Well some use the domain of the added link but:
Disadvantages:
- that makes things more complex and prone to error
- now what about the login process: there you do not have a domain context so the main .com domain would be used and you would run into the same problem
- the .net domain is still fairly new and it will probably be ISP-blocked soon as well

Advantages:
- Using the added domain may help get around ISP blocks, they even recommend this: pixeldrain.com/about#toc_8

The only real solution here is to avoid the ISP block on your side (and/or use A VPN) - plugin code changes are not needed.

It seems it's not only my country, but several of them, here in europe many governamental bodies don't know squat shit about technology(full of old fossils that don't wanna give up their positions) and just pass stupid laws left and right, and judges approves stupid petitions from companies without proper investigation because they can't even comprehend it and don't wanna look stupid, and some times because they are getting kickbacks from the company(bribes)...

so i would not count on them blocking the .net anytime soon, specially when it's an alias and links themselves are(as far as i know/have seen) always .com

i don't know if you are aware, but in spain, cloudflare IPs are blocked by most ISPs because a football streaming company said it was necessary to prevent piracy... and the stupid judges just approved it without hesitations... which is still a problem a YEAR later and have rendered MANY legit websites inaccessible... so just IMAGINE the stupidity!...

Anyway... i think a proper solution would be that if a hosting has multiple interchangeable domains and the login/linkgrab/download fails with status code higher or equal to 400, instead of just "giving up", the plugin should try with the next domain, it would not mess anything up for when it works, just put up the "known working one" first and only try the alternative ones IF it fails, and it would solve the problem without breaking anything, and if for some reason the new domain is blocked as well, it would be just a matter of adding another one to the list when available with just a minor change.

Which would mean that no matter what the input domain is, it will always try with it's "known working one" as the plugin have been doing until now, BUT if the process fails, it would just try again with the next alternative...

pspzockerscene · #18 03.07.2025, 12:38

Quote:

Originally Posted by sgghostrider

i would not count on them blocking the .net anytime soon, specially when it's an alias and links themselves are(as far as i know/have seen) always .com

We'll see - I'm open to being wrong with that assumption^^

Quote:

Originally Posted by sgghostrider

i don't know if you are aware, but in spain, cloudflare IPs are blocked by most ISPs because a football streaming company said it was necessary to prevent piracy... and the stupid judges just approved it without hesitations

In Germany there is an agency for DNS blocking.
To ensure that people do not visit prohibited websites, additional to the DNS blocks, they provide a list of DNS blocked websites you shall not use:
cuii.info/empfehlungen/
;)

Quote:

Originally Posted by sgghostrider

Anyway... i think a proper solution would be[...]

Jiaz has implemented auto handling for the next CORE-update.
Other plugins provide domain settings in the plugin settings e.g. alldebrid.com.

Bitte auf das nächste CORE-Update warten!

Please wait for the next CORE-Update!

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!
---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

-psp-

sgghostrider · #19 03.07.2025, 13:26

Quote:

Originally Posted by pspzockerscene

We'll see - I'm open to being wrong with that assumption^^

In Germany there is an agency for DNS blocking.
To ensure that people do not visit prohibited websites, additional to the DNS blocks, they provide a list of DNS blocked websites you shall not use:
cuii.info/empfehlungen/
;)

Jiaz has implemented auto handling for the next CORE-update.
Other plugins provide domain settings in the plugin settings e.g. alldebrid.com.

Bitte auf das nächste CORE-Update warten!

Please wait for the next CORE-Update!

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser **External links are only visible to Support Staff**...! | Please read our **External links are only visible to Support Staff**...!
---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser **External links are only visible to Support Staff**...! | Please read our **External links are only visible to Support Staff**...!

-psp-

In spain we have a public one which has 2 PDFs with around 1000 domains and yet there are plenty that are not included in there and many that are in there that work fine... and i know is impossible to keep it updated because they block/unblock stuff on a wimp, totally reactionary led by "feefees" and big company's "suggestions"...

Anyway thanks for the update and the effort put into it, i will be waiting patiently, greatly appreciated

pspzockerscene · #20 03.07.2025, 13:31

You might additionally want to contact the pixeldrain.com support about that ISP block in case your country isn't yet listed here:
pixeldrain.com/about#toc_8

sgghostrider · #21 03.07.2025, 16:23

Quote:

Originally Posted by pspzockerscene

You might additionally want to contact the pixeldrain.com support about that ISP block in case your country isn't yet listed here:
pixeldrain.com/about#toc_8

Thanks, my country is not in the list, but i think he was already been notified. While i did my research i found several very recent posts in reddit about the not working website in spain with a responses from him, but i might drop a post there as well if i see fit

pspzockerscene · #22 03.07.2025, 16:47

Nice

As for JDownloader support too: The better the FAQs are, the less support tickets will happen.

pspzockerscene · #23 03.07.2025, 18:50

By the way, couldn't you also work around this problem by changing the hosts file entry for "pixeldrain.com" to point to the IP of "pixeldrain.net"?

This isn't a suggestion, just a question out of curiosity.

sgghostrider · #24 03.07.2025, 21:57

Quote:

Originally Posted by pspzockerscene

By the way, couldn't you also work around this problem by changing the hosts file entry for "pixeldrain.com" to point to the IP of "pixeldrain.net"?

This isn't a suggestion, just a question out of curiosity.

The thing is, all pixeldrain domains point to the same IP already, that is the reason i called them "alias" previously instead of "mirrors", the main server is the same and all domains point to it.

Jiaz · #25 04.07.2025, 08:26

Quote:

Originally Posted by sgghostrider

The thing is, all pixeldrain domains point to the same IP already

That's something that can change easily (eg using cloudflare, load balancers..) and not always you have IP's at hand at all (eg proxy environment)

pspzockerscene · #26 04.07.2025, 12:05

Quote:

Originally Posted by sgghostrider

The thing is, all pixeldrain domains point to the same IP already

No they do not.

Here (IPv6):
pixeldrain.net: 2404:b9c0:101:2::1:
pixeldrain.com: 2404:b9c0:101:3::1:

sgghostrider · #27 04.07.2025, 15:03

Quote:

Originally Posted by pspzockerscene

No they do not.

Here (IPv6):
pixeldrain.net: 2404:b9c0:101:2::1:
pixeldrain.com: 2404:b9c0:101:3::1:

Yes they are, what you see is the result of a load balancer or something similar (not an IT guy, do not know the terminology), all domains point to the same "group of IPs" with different group per region, what you see is probably the result of your petitions being redirected to different one out of the closest ones to you each time or just your system cached a different one for each domain.

You can check it with tools like this for a full accurate list:
.COM
whatsmydns.net/#A/pixeldrain.com
whatsmydns.net/#AAAA/pixeldrain.com

.NET
whatsmydns.net/#A/pixeldrain.net
whatsmydns.net/#AAAA/pixeldrain.net

pspzockerscene · #28 04.07.2025, 15:06

Got it.
So how does the ISP block you got then only affect one of their domains?

sgghostrider · #29 04.07.2025, 15:22

Quote:

Originally Posted by pspzockerscene

Got it.
So how does the ISP block you got then only affect one of their domains?

That is the thing, i have no idea what the hell is getting blocked, because as i said i still can use the web normally, i just downloaded several files few moments ago...

I even tried pinging all the closest IPs and none are blocked to my pings, it's just the requests from non browser sources for the .com that are acting strange...

I have opened a reddit post about it and i hope i get some answers from the guy that is running it, i'm confident he knows his stuff, so he might shed some light...

Jiaz · #30 05.07.2025, 20:49

@sgghostrider: The bespoken changes/update are live. Please test and provide feedback.

sgghostrider · #31 05.07.2025, 21:38

Quote:

Originally Posted by Jiaz

@sgghostrider: The bespoken changes/update are live. Please test and provide feedback.

Yep, i can confirm that it's working great now, linkgrab and downloading both work as expected, thanks alot

Jiaz · #32 06.07.2025, 19:24

@sgghostrider: Thanks for the feedback. Glad to hear that it's working for you again

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