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  #1  
Old 22.03.2018, 00:07
Stargate38 Stargate38 is offline
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Default Share-Online.biz/Share-Links.biz - downloads keep timing out...

Can someone PLEASE tell me how to fix this without a premium account? Every time I try to download the following files, they stop when reaching 4.09 MB and 13.79 MB, respectively:

**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

What's causing this? Other files I downloaded from that site (even files of similar or larger size) didn't have that problem. Every time it happens, I see the speed graph drop to 0. A minute later, it suddenly times out. My ISP is HughesNet Gen5, if you need to know.

21.03.18 17.35.18 <--> 21.03.18 17.56.24 jdlog://6839554433151/

Last edited by Stargate38; 22.03.2018 at 00:08. Reason: fix links
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  #2  
Old 22.03.2018, 10:18
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Jiaz Jiaz is offline
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Try Settings-Plugins-search for ShareOnline and enable https
Log shows that the connection has network issues (read timeout)
It looks like firewall/av is causing this because
Connection-Time: 0ms
Request-Time: 1982ms
0ms is very very very suspicious! It takes 0ms to connect but takes about 2 secs before first data arrives.
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  #3  
Old 22.03.2018, 22:13
oEFLKQzikCqw oEFLKQzikCqw is offline
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HTTPS funktioniert bei SO doch nur mit Premium-Account.
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Old 23.03.2018, 09:49
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@oEFLKQzikCqw: Thanks for the information. It seems HTTPs is only supported for premium users.

You should check local firewall/av first because of the strange connection times!
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Old 23.03.2018, 17:25
Stargate38 Stargate38 is offline
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I think the 1982ms request time is latency from the satellite connection.
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  #6  
Old 23.03.2018, 18:23
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Jiaz Jiaz is offline
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You could try to increase read timeout in Settings-Advanced Settings- search for read timeout
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  #7  
Old 12.06.2018, 18:55
schianermanfred
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https://imgur.com/a/GRM6efg

I have disconnects every time i try to download with SO. I couldnt find a better thread. Maybe you can help me. other hosters work

Greets
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  #8  
Old 13.06.2018, 05:24
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tony2long tony2long is offline
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Please upload the log.
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  #9  
Old 15.06.2018, 17:44
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Jiaz Jiaz is offline
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Please provide a log , see https://support.jdownloader.org/Know...d-session-logs
and post the shown logID
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