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  #1  
Old 16.05.2012, 22:37
jamiew_86
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Red face letitbit.net - Premium account problems

Hi guys,

I'm having problems with a letitbit account that I recently purchased (I've used the premium account number only in the password field).

I've tried a number of links, with the same outcome each time.

Whenever I attempt to download, the premium account is swithed off and I'm treated as a free user without skymonk. I stop downloads, switch premium back on, press resume and the same thing happens. I have the 'enable premium globally' option ticked too.

I've found this in the log:
"45 16/05/12 19:23:26 - INFO [java_downloader] -> Premium error
45 16/05/12 19:23:26 - SEVERE [java_downloader] -> Premium Account : expired:Premium error
45 16/05/12 19:23:26 - WARNING [java_downloader] ->
Error occured- latest: ERROR_PREMIUM"
My OS is Windows 7.
My AV is Avast.

Any help would be much appreciated.

Last edited by Jiaz; 01.06.2012 at 11:51.
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  #2  
Old 20.05.2012, 13:02
skpManiac
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ok, just fixed mine - when you signed up you get an activation code like this

aqqxb7ye8x

Login to your aqccount and ATTACH this to your PREMIUM account
log out, log back in and it shows this as active - now restart JDownloader

Mine has just started working after 2 days of messing about with it!

Last edited by skpManiac; 20.05.2012 at 13:08.
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  #3  
Old 22.05.2012, 18:41
letty
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Hi

I am having the exact same problem for the last 2 weeks. I tried maniacs advice but it says Premium account has been attached earlier. Its getting very frustrating when my premium account disappears and wants to start as a free user.
Can anyone help? Thanks
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  #4  
Old 23.05.2012, 11:30
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Jiaz Jiaz is offline
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remove the account and add new account, leave username empty and use premium code as password
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  #5  
Old 23.05.2012, 16:45
letty
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Thanks Jiaz but I tried what you said and the account still disappears and only lets me as a free user anything else I can try?
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  #6  
Old 24.05.2012, 00:28
baduser
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I got the same problem for couple of weeks now, updated it a couple of times didnt work
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  #7  
Old 24.05.2012, 10:17
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Jiaz Jiaz is offline
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please send example links and username/password/premium code to support@jdownloader.org and also tell me where you are from
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  #8  
Old 30.05.2012, 20:33
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Jiaz Jiaz is offline
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can you please resend premium key/username and password to support@jdownloader.org
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  #9  
Old 01.06.2012, 01:29
linlhutz
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I had an issue for the last week where it wouldnt validate my premium account.
Just tried again today, now its working. Didnt mess with any settings.

EDIT: (06/01/2012) Spoke too soon, now not working again :-(

EDIT: (06/03/2012) And now, without changing any settings, its working again.

Last edited by linlhutz; 03.06.2012 at 01:42. Reason: Update
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  #10  
Old 01.06.2012, 10:50
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Jiaz Jiaz is offline
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thanks for feedback, will check it with the account provided by a user
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  #11  
Old 01.06.2012, 11:51
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Jiaz Jiaz is offline
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you need to use username/password for account and not premium code, once the premiumcode got bound to an account. i guess letitbit changed that
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