[kiyoharu]

It started today, no start youtube download links, because the program ask for install FFMPEG, but when i did accept to install, the message is you have the last version of Jdownloader

[Jiaz]

What OS are you using? Please try this https://support.jdownloader.org/Know...r-installation
additionally delete the tools folder
When JDownloader asks to install ffmpeg again, yes and then hit update button and restart JDownloader

[kiyoharu]

thank you very much, its working now :D

[Jiaz]

Thanks for the feedback and you're welcome!

[tarvom]

JDownloader Folder -> update/versioninfo/JD/extensions.installed.json

I just found out: If you delete that file it also helps to solving the issue.

[Jiaz]

@tarvom: Thanks for the feedback. I'm still trying to reproduce the issue/find the cause. When it happens again, please report here again.

[musti01]

Originally Posted by tarvom

JDownloader Folder -> update/versioninfo/JD/extensions.installed.json

I just found out: If you delete that file it also helps to solving the issue.

Hello
trying to use Jdownloader 2 as usual for DM and YT i receive the error message "FFmpeg not installed"
i have try to install ffmpeg in win 10 and, no change ... updating jd2 installation ...does not solve the problem i deleted the "extensions.installed.json" and restart but it also does not work
do Jdownloader do not support vidéos and audios download from YT DM and others anymore
thanks in advance for your kind help and your wonderful soft

[Jiaz]

please try the following method, see https://support.jdownloader.org/Know...r-installation
also delete the tools folder. Then JDownloader will ask for ffmpeg, click yes, then hit the update button and restart JDownloader.
In case the issue still happens, please report back

[musti01]

Originally Posted by Jiaz

please try the following method, see **External links are only visible to Support Staff**...
also delete the tools folder. Then JDownloader will ask for ffmpeg, click yes, then hit the update button and restart JDownloader.
In case the issue still happens, please report back

Thanks a lot for perfect feedback
it worked just fine , after update( after prompt ffmepg please update) just restarted computer and miracle it Works

thanks Jdownloader team for your hard work

[Jiaz]

@musti01: Thanks for the feedback and you're welcome!