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  #21  
Old 20.09.2017, 06:33
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raztoki raztoki is offline
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@ton2long
they have many ips to domain record
ips returned seem to be geo-region specific, at least in the tests I did the other day.
there new system of load balancing/cdn seems to fail at times.
I believe this is the main reason for the 403 and 404 more so than anything. Lack of testing before deployment.

raztoki
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  #22  
Old 20.09.2017, 10:10
egamal egamal is offline
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Default Depfile Premium Account "Cannot Check Account"

Hello,

I have a depfile premium account and I have been using it for a few months and everything was fine. Unfortunately, for the past five days I keep getting the "Cannot Check Account" message. After a few hours the plugin works fine and downloading starts. However, the "Cannot Check Account" message shows up again after a couple of hours. I have been stuck in that cycle for a few days now.

Any idea what might be wrong?

Cheers,
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  #23  
Old 20.09.2017, 18:14
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Jiaz Jiaz is offline
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Please provide a debug log. Go to Settings-Advanced Settings- search for debug and enable log debug. Then restart JDownloader.
When it happens again, create a log, see https://support.jdownloader.org/Know...d-session-logs
and post shown logID here
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  #24  
Old 23.09.2017, 06:50
ixtis2001 ixtis2001 is offline
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update:

after the last jdownloader´s update depfile is working normal again for me along the all session (several hours)

at this moment i havent aymore 403 resposes

ill keep watchig

thaks for all ur support

(p.s. ive not tested the datafile plugin for premium account but i hope all will be ok now)
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  #25  
Old 23.09.2017, 07:36
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raztoki raztoki is offline
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going to make issue as solved as depfile issue was them changing domains and having issues with there distributed setup
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  #26  
Old 23.09.2017, 17:41
RedViper RedViper is offline
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Thanks for the support!
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