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  #1  
Old 12.03.2015, 19:42
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Default [NO JD ISSUE!] Checking account linksnappy error

Hi.
Jdownloader 2 BETA is unable to check linksnappy account keeps checking for 5 minutes then goes back to checking for 5 minutes over and over not had that before ?

"Facebook fan page:
LinkSnappy- We haven't changed anything at our end. It's a bug at JD's end."

Please any solution?
Thanks
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  #2  
Old 12.03.2015, 19:44
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Log please -we haven't changed anything either!
Maybe you've reached the daily (75 GB) limit?!

GreeZ psp
EDIT

Works absolutely fine for me!
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Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
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Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist

Last edited by pspzockerscene; 12.03.2015 at 19:47.
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  #3  
Old 12.03.2015, 19:52
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I can never reach the download limit. I am now in 72GB from web page

12.03.15 14.32.38to12.03.15 14.32.29 jdlog://3916396763241/
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  #4  
Old 12.03.2015, 19:54
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--ID:161TS:1426185530161-12/03/15 14:38:50 - [] -> java.net.SocketTimeoutException: Read timed out
What Firewall/AV do you have?
This is either caused by Firewall/Av or Linksnappy API issues.

This error happens when JDownloader tries to check account
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Old 12.03.2015, 19:58
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Log also contains a lot of "502 Bad Gateway" responses from the linksnappy servers.
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Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #6  
Old 12.03.2015, 19:59
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Disabled my antivirus and I'm not using firewall (kaspersky internet security 2013)
i have account RealDebrid and functions normally
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  #7  
Old 12.03.2015, 20:00
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For Kaspersky it is important to exclude Java and JDownloader in Settings/Exclude.
Read timeouts are a typical issue caused by Kaspersky.
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Old 12.03.2015, 20:05
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If I have excluded Java and JD2 from kaspersky, have always so.
This problem I have since 2am today.
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  #9  
Old 12.03.2015, 20:13
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Nothing changed on our site. So its either an issue on Linksnappy or some Firewall/Av updates on your site.
I would say wait and trink tea and see if it resolves itself till tomorrow. If not, I suggest to do a teamviewer session.
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Old 12.03.2015, 20:16
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Thanks for the reply.
I'll wait for a response from Linksnappy.
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  #11  
Old 12.03.2015, 20:17
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It works fine here but if you want you can send your logs to the linksnappy support (not the ID as only we can open these IDs).
Right now and here I dont have any 502 issues with linksnappy but you do.
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Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #12  
Old 12.03.2015, 23:25
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@pspzockerscene
Can you pm me any of those logs? It could be our DDos protection. Some of our users have reported that they started getting this issue after they updated their jDownloader.
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  #13  
Old 13.03.2015, 01:44
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I've seen 502 randomly over the last few days, I just put it down to you guys platform having issues.
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Don't fight the system, use it to your advantage. :]
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  #14  
Old 13.03.2015, 03:52
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@DJ7
I sent you parts of the users' log via PM - you can clearly see that your server returns 502 errors on login.
However, it doesn't happen to me...

@others
DJ7 is official Linksnappy support staff.

GreeZ psp
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #15  
Old 13.03.2015, 05:12
DJ7 DJ7 is offline
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@pspzockerscene
It's probably our DDoS protection then.
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  #16  
Old 13.03.2015, 17:34
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@DJ7 linksnappy support
Which DDoS protection?
Incapsula? Cloudflare?

GreeZ psp
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #17  
Old 14.03.2015, 01:18
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think they have there own psp, they just drop connections before reaching sql/backend and return 50x errors
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Don't fight the system, use it to your advantage. :]
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  #18  
Old 14.03.2015, 15:55
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Hm not cool?
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
  #19  
Old 15.03.2015, 20:25
DJ7 DJ7 is offline
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@pspzockerscene
It's by Voxility. We probably need to get rid of that if this keeps happening.
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  #20  
Old 15.03.2015, 20:32
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Or disable it for API calls.
You can either use cloudflare (we have support for that) or maybe add the ability for JDownloader to verify itself so it can come through your protection.
Of course you have to make sure that possible attackers do not simply emulate JDownloader then...
__________________

Ad-free installers || Werbefreie Installer
Windows Setup<--JD2 BETA-->Linux Setup x86 || Linux Setup x64 || Mac Setup
-----=>Support Chat<=-----
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
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