[mariogarza87]

I have headless jdownloader installed in a Synology NAS. I can't add a real-debrid account to myjdownloader. Happens on web or the android app. On web, when I add the account, I get a notification for a CAPTCHA. When I click on it, nothing happens. Same thing if I click the CAPTCHA button on the bottom.

On Android, I get the notification as well. When I click on it, it's just stuck on Loading captcha data. Clicking RETRY does nothing.

This was working up until a couple of days ago. I noticed my downloads where not downloading, it kept saying account is missing. I tried to remove and re-add the account, then this happened.

This is my log id: jdlog://8511035302851

Also, I have JDownloader2 installed on a Windows machine. I can add my real-debrid account there and everything works. No CAPTCHA needed.

[Jiaz]

@mariogarza87: how exactly do you add the link? do you enter username/password?
is your JDownloader running headless (no GUI) or in docker container with GUI?

[Jiaz]

@mariogarza87: Found the issue! will be fixed with next update in a few minutes. Thanks for the report!

[mariogarza87]

Sorry, just saw this. This is JDownloader running headless.

Thanks! I also reached out to real-debrid support, they said two factor auth is enabled and I needed to login to their website from a browser with the same IP address as my NAS. I did that.

Not sure if it was that or the update but it's working now! Thanks again!

[Jiaz]

Originally Posted by mariogarza87

Not sure if it was that or the update but it's working now! Thanks again!

It was the update I fixed a mistake I made before Thanks for the feedback!

[fallenuser]

Looks like this may be be an issue again. Same symptoms while trying to add a RD account.

[fallenuser]

Originally Posted by Jiaz

It was the update I fixed a mistake I made before Thanks for the feedback!

Is there an way to confirm if this happened again in the latest update?

[Jiaz]

@fallenuser: There has been no update since 9th of september. How do you add your account? Can you please provide a debug log, see https://support.jdownloader.org/Know...d-session-logs.
Enable debug mode. Restart JDownloader and try to add the account and then create log and post logID here.
With correct username/password, it should work out of the box. In case you have setup 2fa, JDownloader will ask you to enter the code

[shadowling]

Originally Posted by fallenuser

Looks like this may be be an issue again. Same symptoms while trying to add a RD account.

Me too

[pspzockerscene]

Please enable debug mode and provide a log.

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-