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  #1  
Old 20.12.2020, 10:28
gandalf76 gandalf76 is offline
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Default upfordown.xyz

i have premium, and from host i dont have any problem.
in jdownloader after 3 or 4 download see this message:
"You have reached the maximum permitted downloads in the last 24 hours"

but from host i don't have any limit. i have premium.
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  #2  
Old 21.12.2020, 08:09
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Jiaz Jiaz is offline
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Have you setup the account in JDownloader? Is it shown as premium account with correct expire date?
We need username/password and example links to check it. Send details to support@jdownloader.org
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  #3  
Old 21.12.2020, 18:58
gandalf76 gandalf76 is offline
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I sent an email with the requested data.
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  #4  
Old 22.12.2020, 09:29
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  #5  
Old 22.12.2020, 13:10
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pspzockerscene pspzockerscene is offline
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Hi gandalf76,

the account you've sent us was not a premium account.
I've fixed the login functionality nevertheless and it should also work for premium accounts.
Wait for the next CORE-update.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
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JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #6  
Old 22.12.2020, 22:15
gandalf76 gandalf76 is offline
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it is true, I realized that it is not marked premium, but with that account I can download without limits. (I know the owner of the host)
thanks for the fix I await the next update hoping that everything is ok! thanks!
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  #7  
Old 23.12.2020, 09:58
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Jiaz Jiaz is offline
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wait for next update and then please test and provide new feedback then.
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  #8  
Old 24.12.2020, 00:47
gandalf76 gandalf76 is offline
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sorry, for my account same problem...
from website i can download all, from jdownloader im free with 24 hour limit...

i have update my jd and reboot, but i can't download...

please see this:




some test link:
**External links are only visible to Support Staff**...
**External links are only visible to Support Staff**...
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  #9  
Old 30.12.2020, 19:07
gandalf76 gandalf76 is offline
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there is no more news about this problem? thanks
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  #10  
Old 30.12.2020, 21:46
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Jiaz Jiaz is offline
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Quote:
Originally Posted by pspzockerscene View Post
Hi gandalf76,

the account you've sent us was not a premium account.
You can send logins + example links to support@jdownloader.org then we can take another look
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  #11  
Old 01.01.2021, 22:24
gandalf76 gandalf76 is offline
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I emailed you the data you requested
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  #12  
Old 04.01.2021, 16:09
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try again with next plugin update, your account seems to be non normal premium account? listed as guest type
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  #13  
Old 05.01.2021, 22:37
gandalf76 gandalf76 is offline
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sorry, i have updated, same problem
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  #14  
Old 06.01.2021, 13:39
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pspzockerscene pspzockerscene is offline
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I've re-opened the ticket.
I do not have your login credentials but for now please post a log that shows failed premium download attempts - with a bit of luck I might be able to help you without your login credentials.

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #15  
Old 07.01.2021, 15:30
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Jiaz Jiaz is offline
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JDownloader can't show any expire date because the website doesn't show any either. If you know where this information is availabl, please tell us and we can update the plugin.
I could not find any issue, account and downloads are working fine here
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  #16  
Old 27.01.2021, 22:55
gandalf76 gandalf76 is offline
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I re-open this report because the problem has never been solved.
I have a premium account, (with expiration date) but jdownloader keeps detecting me as a free user.
Can it be solved? Thanks.
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  #17  
Old 28.01.2021, 15:14
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pspzockerscene pspzockerscene is offline
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Hi,

please post a DEBUG-log.
In case I'm unable to help you by checking your log, we need your premium account login credentials: Send them to support@jdownloader.org

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #18  
Old 28.01.2021, 21:27
gandalf76 gandalf76 is offline
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Join Date: Apr 2019
Posts: 37
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i have send to support@jdownloader.org my login data and test folder link.. i hope you solve this!
thanx
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  #19  
Old 28.01.2021, 21:28
gandalf76 gandalf76 is offline
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Join Date: Apr 2019
Posts: 37
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i send my login data and sample folder link, to support@jdownloader.org
i hope you can solve this.
thanx
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  #20  
Old 29.01.2021, 15:21
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 59,285
Default

Hi again,

both Jiaz and me have answered in your ticket.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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