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  #1  
Old 23.04.2021, 00:46
mr.danbg mr.danbg is offline
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Join Date: Apr 2021
Posts: 3
Default [NOT a JD issue] Problem with premium account in JD upstore.net

From 2-3 days I have issue in JD with my premium account config for upstore.net

When I try to download something from upstore net the account status changes to "Session expired?" and in "download traffic left" there is a message "Temp. disabled 4:59"

I tried to change the pass in upstore net and update the configuration in JD.
Then tried to remove and add the account again in JD account Manager - the account status was was OK and the left traffic was correct, but when try to start download from upsotre the same thing happened.

Please, can someone suggest a solution.

Log - 20.04.21 13.48.53 <--> 20.04.21 13.55.14 jdlog://7880825302851/
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  #2  
Old 23.04.2021, 13:30
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 70,918
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Hi,

I've fixed our errorhandling but you probably still won't be able to download the file you tried to download in your log as upstore answered with:
Code:
{"errors":["Sorry, download server with your file is temporarily unavailable... Try again later or contact support."]}
--> Check it via browser and contact the upstore support if it doesn't even work via browser.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 23.04.2021, 21:47
mr.danbg mr.danbg is offline
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Join Date: Apr 2021
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Default

Thank you for the answer.

Yes, I can download via browser.
I will contact upsotre support with this issue.
Best regards
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  #4  
Old 26.04.2021, 13:53
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 70,918
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Quote:
Originally Posted by mr.danbg View Post
Yes, I can download via browser.
Well then you should be able to download it via JD too.
Please post another log if you can reproduce this issue.

Does upstore.net have a support E-Mail address?

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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