[henshin]

When I try to login to Twitch I get "Cannot check account". I have never added Twitch before. Why isn't it working?

[tony2long]

Please upload the log with debug mode enabled in advanced settings.

[Jiaz]

Either provide a debug log. Go to Settings-Advanced Settings and search for debug and enable log debug. Restart JDownloader, try to add the account, wait for error and create log https://support.jdownloader.org/Know...d-session-logs
or
send logins to support@jdownloader.org so we can check/fix it

[Bradamante]

I have the same problem, Twitch account can not be verified when I add it:
18.09.17 11.14.38 <--> 18.09.17 11.16.17 jdlog://1018514015941/

[Jiaz]

It seems you've activated two factor auth?

[Bradamante]

Well I have deactivated two factor authentication in my Twitch account. Then I deleted the account in JDownloader, added it again - no success. JD still says "Cannon check Account", just as before.

[Jiaz]

I can try/check again. Same logins as before?

[Jiaz]

Login without enabled 2fa will be fixed with next update

[Arkham]

cant add twitch account on JD.

[Arkham]

Hello,

I tried to add Twitch Account to get subscription-only vods and got "Cannot check Account" after entered several Captcha popups manually everytime.
I also don't enabled 2factor auth as far as I know.

Please help.

17.03.18 20.53.12 <--> 17.03.18 20.53.06 jdlog://0417554433151/

[Jiaz]

Can you send me logins and example links to support@jdownloader.org for testing?

[Arkham]

I can add account and download the vods now. Thank you so much.

[Jiaz]

Thanks for the feedback! But we haven't changed anything in plugin Either they have
Did you change anything on account?

[Matejxx]

Hello, I have a same problem with Twitch plugin - Cannot check account.

When I am trying to delete and add my twitch username/password again, infinite amount of reCapcha windows keeps poping up, then cannot check account message again :( I have never enabled 2-factor autentification.

16.04.18 12.25.29 <--> 16.04.18 12.28.05 jdlog://1480754433151/

[Jiaz]

I will look into this as soon as I find free time

[Terminidego25]

If I fill the gaps, it appears to log in with a "Correct account" mesage, but I have 2FA activated on Twitch and JDownloader don't ask me for a code.
Is it really logged in? Because I'm receiving notifications to insert a code on mobile but there is not a prompt or a place to put the code

[Jiaz]

@Terminidego25:
2fa is not yet supported, see

[Arkham]

Originally Posted by Jiaz

Thanks for the feedback! But we haven't changed anything in plugin Either they have
Did you change anything on account?

Sorry for the late reply.
I didn't change anything on the JD client or plugin if I can recalled. After a couple JD updates between the report date and last reply date, I can suddenly add Twitch account and download sub-only vods. Sorry if this doesn't explained much. Thank you for your hard work.

[Matejxx]

I can confirm that I had this problem couple of times before and it usually fixed itself many times. But now it seems broken permanently.

I can download Twitch VODs, but not subs-only Twitch mod, which needs Twitch loggin in JDownloader. Also, link grabber says "Plugin Defect!"

[Jiaz]

@Arkham: thanks for the feedback!
@Matejxx: can you please provide new logs? or send me logins to support@jdownloader.org ?