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  #1  
Old 27.05.2021, 15:44
stachoomed stachoomed is offline
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Default Filespace - account is considered as free

Why filespace plugin is showing my account as free?



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  #2  
Old 27.05.2021, 16:05
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Jiaz Jiaz is offline
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Please send username/password to support@jdownloader.org, then we can check/fix the plugin
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Old 27.05.2021, 16:06
pspzockerscene
Message deleted by pspzockerscene. Reason: Jiaz won
  #3  
Old 27.05.2021, 19:37
stachoomed stachoomed is offline
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Done. Ticket ID: GZR-458-28870
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  #4  
Old 27.05.2021, 20:12
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pspzockerscene pspzockerscene is offline
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I'll be offline soon and I won't find time to work on this today.
Please wait for Jiaz response on this tomorrow.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #5  
Old 28.05.2021, 10:19
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Jiaz Jiaz is offline
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Can you please provide a debug log? Enable Settings->Advanced Settings->Log.debugmodeenabled
and restart JDownloader. Now rightclick refresh the account and when it's shown as free, then create a log, see https://support.jdownloader.org/Know...d-session-logs
and post shown logID here
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  #6  
Old 28.05.2021, 14:15
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pspzockerscene pspzockerscene is offline
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I was unable to reproduce your issue using your login credentials.
Please provide the log Jiaz asked for...

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #7  
Old 28.05.2021, 14:48
stachoomed stachoomed is offline
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Hi guys, thank you for your help. I see that currently it is shown as Premium account. The issue might be on the host site, yesterday I sent them this issue too.
Anyway thanks again and if problem will show again, I will provide a debug log
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  #8  
Old 28.05.2021, 14:55
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Jiaz Jiaz is offline
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Thanks for the feedback! When it happens again, please provide new debug logs
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