[Declined] D2 (Open Download Directory) crash explorer.exe

[djmakinera]

explorer.exe crashes (stopped working) sometimes when I try to open a directory via JD2 (Open Download Directory) (e.g., several files or much more)

3 various debug log, DUMP file:
**External links are only visible to Support Staff****External links are only visible to Support Staff**

I am also sending a JD2 log, but it seems to me that it does not register these types of errors, or not supported (exception unhandled).
17.10.18 02.03.18 <--> 18.10.18 10.17.44 jdlog://8417464433151/

[Jiaz]

If explorer crashes, then this is explorer issue and not caused by JDownloader

[djmakinera]

Using a debugging WinDbg or DebugDiag 2 Analysis application will not solve the problem because I do not know a command (advanced). I know that this command used to be on the microsoft site, but now I can not find it. The simple !analyze -v or -hang command does not get all the information. Can not get information about the file that causes the problem. If I knew it, I could just delete it and everything would be fine.
FATAL_USER_CALLBACK_EXCEPTION duser.dll
If you know this FULL command then I would be grateful to help.

[djmakinera]

@Jiaz - I added registry entries to better debug the explorer application and now I know what is causing the crash problem.

axTotalConverter64

start             end                 module name
00000000`26480000 00000000`268be000   axTotalConverter64 C (export symbols)       axTotalConverter64.dll
    Loaded symbol image file: axTotalConverter64.dll
    Image path: C:\Program Files (x86)\CoolUtils\TotalHTMLConverter\axTotalConverter64.dll
    Image name: axTotalConverter64.dll
    Browse all global symbols  functions  data
    Timestamp:        Fri Mar 14 07:25:13 2014 (5322A0C9)
    CheckSum:         00000000
    ImageSize:        0043E000
    File version:     1.0.0.0
    Product version:  1.0.0.0
    File flags:       0 (Mask 3F)
    File OS:          4 Unknown Win32
    File type:        1.0 App
    File date:        00000000.00000000
    Translations:     0409.04e4
    CompanyName:      Softplicity
    ProductVersion:   1.0.0.0
    FileVersion:      1.0.0.0