didnt work but thanks.

Now it just gets stuck at connecting. Its very strange.

What is a team viewer session ? That sounds like my last chance of figuring out.

[globus999]

Originally Posted by zixer92

didnt work but thanks.

Now it just gets stuck at connecting. Its very strange.

I can confirm this. I am also premium and have a long list of files to dl. It works for a little while and then it gets permanently stuck in "Connecting" mode. Reset does not work. If I increase Max Con and Max Dls the new connections work for a while and then they get stuck. It has nothing to do with old dls versus new dls in the hoster. The issue happens on both.

Please read my post #1177.

Originally Posted by zixer92

didnt work but thanks.

Now it just gets stuck at connecting. Its very strange.

What is a team viewer session ? That sounds like my last chance of figuring out.

If you have a virus or firewall software on your PC then one of them might be blocking access to the Internet.

TeamViewer is a program you need to install. You can then use the JDChat extension to contact customer support.

[Jiaz]

try to use opendns. the host offline messages can be a sign that dns is not up2date or the fileserver server is really having issues.
fileserve lately has a lot server issues (offline, bad speed...connection issues)

I need help regarding my Fileserve Account . I am unable to download my files as it will keep showing ServerError wait 15mins . I am using Singtel for my internet .

Is there anyway i can download it as normal ?

[Jiaz]

can you download in browser?
remove java, reboot and reinstall java again (pay attention to the used java version, it must be the same as before!)
you can also try to remove the account in jdownloader

@PradeepSingh

First test your account in your browser. If your password contains special characters, please change it.

Allow java and javaw in your firewall and virus software. Disable (or un-install) the html/web download scanner in your virus software.

Then remove your account, restart jD, and add the account again.

If this wouldn't work, please provide (some example links and) a complete and detailed log.

hello all
i am from Hong Kong.
fileserve blocks all HK ip so I cannot download via web
in JD it prompts plugin error
how can i solve this problems?

[Jiaz]

when you cannot download via browser, its little 2 no chance at all that jd can download
i guess you have to use a proxy/vpn

Originally Posted by jack_diniro

Hi all SG friends,

If you guys can't managed to download fileserve files, it should be because our ISP is blocking us. DAMNIT!~
Assuming you are from Sin***t or St**h*b*

I have a post mention earlier on how to by pass this problem..

http://board.jdownloader.org/showthr...=22069&page=17

This hopefully helps the rest of the world who are having problems as well.
Thank you!

it's happening again and this resolves it still.

Hello. After some hours of problem free downloading i get disconnect error.

heres a complete log

http://jdownloader.org/pastebin/49583

All the suggestions u guys come with i have tried over a long period of time whenever i run into problems. Nothing helps unfortunately.

Hi, im a premium fileserver user, my problem is that i cant download from fileserve anymore, in the jdownloader just stays in connecting and thats all :S
i can donwload the files on my browser
i already remove my account and added again
my account and password are fine (no special characters)
i already reinstall jdownloader
i already reinstall java
i try that thing with hotspot


here is my log http://jdownloader.org/pastebin/49588

its a very strange problem. i experience the same thing and suddenly it downloads for abit and then stalls or disconnects.

I am able to download over the Browser and the login into the account does work.
But Jdownloader shows server error all the time.
Jdownloader doesn't connect at all and seems unable to download anything.
The problem started today.

[ShowtimeJD]

Originally Posted by qwertz

I am able to download over the Browser and the login into the account does work.
But Jdownloader shows server error all the time.

It has to be a FS issue, i have a premium account, being using it for a while with 0 problems, no changes in Java or JD, but something like an hour ago it stopped working, even when i check my premium account details into JD it shows Server Error and i no longer can see i´m a premium FS user for JD.

Went to FS on the web and everything seems fine, premium account, multiple downloading...everything ok, not to JD eyes though.

Even when it finally gets to connect i can only download one file at a time, JD still can´t check with FS my account.

Since i´m also downloading from MU i´ll move the FS ones to the bottom of the list while FS clears this mess, it has to be them.

I have a premium account and for some reason it just stopped working through jdownloader.
It still works through the internet, so I am guessing it must be a problem with jdownloader.

It just says 'connecting.....' for ages, then retries, then fails again, then 'Disconnect?' and a countdown, then the next one tries to start, just that over and over again.

Seriously annoying.

[ShowtimeJD]

Originally Posted by Rich

I have a premium account and for some reason it just stopped working through jdownloader.
It still works through the internet, so I am guessing it must be a problem with jdownloader.

It just says 'connecting.....' for ages, then retries, then fails again, then 'Disconnect?' and a countdown, then the next one tries to start, just that over and over again.

Seriously annoying.

I do have the same problem, and finally when it connects it happens to be a non premium download because JD fails to recognise my FS premium account.

I guess we all will have to wait for a while.

I have been facing with same issue that you mentioned.

me too, thankgod i am not the only one, i evern tried the new fileserve manager and it fails to connect when i put the user name and password.

I guess we have to wait

[raztoki]

A few fileserve premium users are having troubles. I've grabbed debug logs already about this problem, just need to wait some time to pass before rushing into things, as the last few times fileserve had issues just went away on their own. Hoster issue..