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  #1  
Old 08.08.2017, 22:51
adamlorenc adamlorenc is offline
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Default Rapidrar.com premium account problem

Hi, I have a rapidrar.com premium account and lately I'm having problems with it in JDownloader. The account is active, I haven't changed a thing in JDownloader, other premium accounts work, but the rapidrar account is saying "Cannot check Account" and it gets temporarily disabled for an hour.

The log:
08.08.17 15.49.48 <--> 08.08.17 15.49.48 jdlog://1720314015941/
or
08.08.17 12.56.27 <--> 08.08.17 15.53.10 jdlog://3720314015941/

Thanks in advance for any help!
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  #2  
Old 09.08.2017, 04:12
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raztoki raztoki is offline
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by default settings we do not log Account checking, you will need to enable log debug more in settings > advanced settings > Log.debugmodeenabled

from the exception message, it shows that you have empty response
Caused by: java.io.EOFException: empty HTTP-Response

please send us your user:password via email to support@jdownloader.org and we will check the plugin for you.

my quick check I do not receive that response from rapidrar, so maybe something localised.

raztoki
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  #3  
Old 09.08.2017, 10:27
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Jiaz Jiaz is offline
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Does it work fine in browser?
Please provide a debug log and send us the logins to support@jdownloader.org
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  #4  
Old 09.08.2017, 17:49
adamlorenc adamlorenc is offline
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Hi, the updated log is here:
09.08.17 10.46.37 <--> 09.08.17 10.47.49 jdlog://4870314015941/

The account works in the browser, I'm logged in right now and downloading via browser works as well.

I am sending the login data via email as requested.

Thank you!
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  #5  
Old 09.08.2017, 18:01
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Jiaz Jiaz is offline
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Thanks, I've linked the ticket.
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  #6  
Old 10.08.2017, 08:53
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raztoki raztoki is offline
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I've added a work around for rapidrar buggy server issue

raztoki
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  #7  
Old 10.08.2017, 16:01
adamlorenc adamlorenc is offline
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I'm not exactly sure what that means but I will wait for the update. Thanks!
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  #8  
Old 11.08.2017, 21:35
adamlorenc adamlorenc is offline
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It works! THANK YOU!!
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  #9  
Old 12.08.2017, 05:42
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raztoki raztoki is offline
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most welcome, thanks for your followup feedback.

raztoki
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  #10  
Old 14.08.2017, 17:04
adamlorenc adamlorenc is offline
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I'm really impressed by the user support, would be great even for a paid product. I made a small donation to do at least a tiny support from my side as well
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