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  #1  
Old 19.01.2020, 10:57
ultimate123
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Default ddl.to premium New speed problem

Hi,
I searched for this particular issue but couldn't find any solution. I have a ddl.to premium acccount and my jd2 settings are fine, also i haven't checked the pause button. My internet provider is Vodafone, since I saw that there are problems with Telekom.
When downloading, allmost all of the parts load fine with full speed (13 MB/s), except for two. I tested it with multiple downloads and there are always two parts that load with very slow speed (around 30-50 kiB/s). This accured three days ago, before that I didn't have any problems.
Here is a log ID:
19.01.20 07.50.38 <--> 19.01.20 09.55.22 jdlog://3539330900751/

I hope I gave all the required information to help me with this issue.
Thanks in advance!
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  #2  
Old 19.01.2020, 20:11
Rotebete Rotebete is offline
Junior Loader
 
Join Date: Jan 2020
Posts: 12
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We kindly ask You to assist us with some tests of our new server. Please let us know in the comments which download speeds You get, from which location and what is Your network connections bandwidth.

Conslusions from the test?

Most of the speed are satisfactory but there are times (1-3h during week days and some more during weekends) when the performance of our ISP drops quite significantly. We will be monitoring the sittuation and if the problems won’t be resolved in the near future we will be on the lookout for another provider.
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  #3  
Old 19.01.2020, 20:32
ultimate123
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Thank you for the info. Do you know how one can submit the information that is mentioned above?
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  #4  
Old 19.01.2020, 20:35
Rotebete Rotebete is offline
Junior Loader
 
Join Date: Jan 2020
Posts: 12
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If you register with DDL, you can write a comment on the news page. But I don't know if and when they will change anything. But there are many users with the problems
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  #5  
Old 20.01.2020, 18:25
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,044
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Speed issues are no JDownloader issues in general.
In the case of ddl.to, they even posted information regarding speed issues on their website:

ddl.to/n22-cdn59-dropouts-and-slow-loading-times.html
ddl.to/n21-help-testing-bandwidth-needed.html

-psp-
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