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  #1  
Old 23.10.2019, 07:34
knewace knewace is offline
Wind Gust
 
Join Date: Feb 2012
Posts: 40
Unhappy Hide My Ass problem not Host

hi,

jDownloader says no internet connection available every time i use hidemyass. i mean the program not the host plugin, i don't mean adding the VPN or proxy settings to jdownloader.

when i use hidemyass, it says connection secured and i can use google chrome etc with the secured connection, no problem with that. i can open websites with no problem. so hidemyass is working fine and i can view all site without any problem.

however jdownloader says no internet connection and cannot download files. once i disconnect from hidemyass, jdownloader works fine.

please help.
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  #2  
Old 23.10.2019, 17:44
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Jiaz Jiaz is offline
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Please create a log, see https://support.jdownloader.org/Know...d-session-logs
and wait for issue to happen again and then create log and post shown logID here
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  #3  
Old 24.10.2019, 00:59
knewace knewace is offline
Wind Gust
 
Join Date: Feb 2012
Posts: 40
Smile

hi,
i tried to create a log with hidemyass secure connection ON and it gave me an exception error like in the pic below.

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full error detail (the one in red is this )

.................................................................................................
java.lang.RuntimeException: jd.http.Browser$BrowserException: Caller: org.jdownloader.jdserv.JDServUtils.upload(JDServUtils.java:39)
org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:26)
org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:22)
jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.onNewPackage(LogAction.java:69)
org.appwork.utils.logging2.sendlogs.AbstractLogAction.createPackage(AbstractLogAction.java:233)
jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.createPackage(LogAction.java:53)
org.appwork.utils.logging2.sendlogs.AbstractLogAction$2.run(AbstractLogAction.java:157)
org.appwork.utils.swing.dialog.ProgressDialog$4.run(ProgressDialog.java:234)
BrowserID:59|BrowserParentID:-1|RequestID:1|URL:http://update3.jdownloader.org/jdser...terface/upload
----------------Request Information-------------
URL: http://update3.jdownloader.org/jdser...terface/upload
Host: update3.jdownloader.org
Connection-Timeout: 20000ms
Read-Timeout: 60000ms
----------------ConnectionExceptions-------------------------
0:update3.jdownloader.org/78.46.69.237:80|Permission denied: connect
----------------Request-------------------------
-------------Not Connected Yet!-----------------

---------------------841117839769157
Content-Disposition: form-data; name="0"; filename="Data"
Content-Type: application/octet-stream
Content-Length: 52678

[.....52678 ByteArray DATA....]
---------------------841117839769157
Content-Disposition: form-data; name="1"

%22%22
---------------------841117839769157
Content-Disposition: form-data; name="2"

null
---------------------841117839769157--

----------------Response Information------------
-------------Not Connected Yet!------------------


at org.jdownloader.jdserv.JDServUtils.upload(JDServUtils.java:47)
at org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:26)
at org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:22)
at jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.onNewPackage(LogAction.java:69)
at org.appwork.utils.logging2.sendlogs.AbstractLogAction.createPackage(AbstractLogAction.java:233)
at jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.createPackage(LogAction.java:53)
at org.appwork.utils.logging2.sendlogs.AbstractLogAction$2.run(AbstractLogAction.java:157)
at org.appwork.utils.swing.dialog.ProgressDialog$4.run(ProgressDialog.java:234)
Caused by: jd.http.Browser$BrowserException: Caller: org.jdownloader.jdserv.JDServUtils.upload(JDServUtils.java:39)
org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:26)
org.jdownloader.jdserv.JDServUtils.uploadLog(JDServUtils.java:22)
jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.onNewPackage(LogAction.java:69)
org.appwork.utils.logging2.sendlogs.AbstractLogAction.createPackage(AbstractLogAction.java:233)
jd.gui.swing.jdgui.menu.actions.sendlogs.LogAction.createPackage(LogAction.java:53)
org.appwork.utils.logging2.sendlogs.AbstractLogAction$2.run(AbstractLogAction.java:157)
org.appwork.utils.swing.dialog.ProgressDialog$4.run(ProgressDialog.java:234)
BrowserID:59|BrowserParentID:-1|RequestID:1|URL:http://update3.jdownloader.org/jdser...terface/upload
----------------Request Information-------------
URL: http://update3.jdownloader.org/jdser...terface/upload
Host: update3.jdownloader.org
Connection-Timeout: 20000ms
Read-Timeout: 60000ms
----------------ConnectionExceptions-------------------------
0:update3.jdownloader.org/78.46.69.237:80|Permission denied: connect
----------------Request-------------------------
-------------Not Connected Yet!-----------------

---------------------841117839769157
Content-Disposition: form-data; name="0"; filename="Data"
Content-Type: application/octet-stream
Content-Length: 52678

[.....52678 ByteArray DATA....]
---------------------841117839769157
Content-Disposition: form-data; name="1"

%22%22
---------------------841117839769157
Content-Disposition: form-data; name="2"

null
---------------------841117839769157--

----------------Response Information------------
-------------Not Connected Yet!------------------


at jd.http.Browser.openRequestConnection(Browser.java:1744)
at jd.http.Browser.openRequestConnection(Browser.java:1553)
at org.jdownloader.jdserv.JDServUtils.upload(JDServUtils.java:39)
... 7 more
Caused by: java.net.SocketException: Permission denied: connect
at java.net.DualStackPlainSocketImpl.waitForConnect(Native Method)
at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at org.appwork.utils.net.httpconnection.HTTPConnectionImpl.connect(HTTPConnectionImpl.java:836)
at jd.http.requests.PostFormDataRequest.postRequest(PostFormDataRequest.java:120)
at jd.http.Request.connect(Request.java:333)
at jd.http.Request.connect(Request.java:321)
at jd.http.Browser.openRequestConnection(Browser.java:1697)
... 9 more
.................................................................................................


i tried to create a log with the hidemyass secure connection OFF, the same time the error occured.

it gave me this.

Please send this log ID to your supporter

24.10.19 02.52.37 <--> 24.10.19 03.10.17 jdlog://4485130900751/
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  #4  
Old 24.10.2019, 10:24
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Jiaz Jiaz is offline
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Location: Germany
Posts: 79,290
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update3.jdownloader.org/78.46.69.237:80|Permission denied: connect
ipcheck3.jdownloader.org/148.251.68.18:80|Permission denied: connect
ipcheck0.jdownloader.org/85.131.130.147:80|Permission denied: connect

Please check your Firewall/AV, something blocks all the connections. Java/JDownloader isn't even allowed to create any connection
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  #5  
Old 24.10.2019, 17:29
knewace knewace is offline
Wind Gust
 
Join Date: Feb 2012
Posts: 40
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i don't think that's the problem. like i said before, jDownloader works fine with the hidemyass turned off, no problem there. and with hidemyass enabled internet works fine in chrome etc.

Okay. i will check every possible thing and post it later.
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  #6  
Old 24.10.2019, 17:53
Jiaz's Avatar
Jiaz Jiaz is offline
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Join Date: Mar 2009
Location: Germany
Posts: 79,290
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The logs don't lie. Something prevents Java from making network connections.
You also might wanna try to add
Quote:
-Djava.net.preferIPv4Stack=true
to your .vmoptions file in your JDownloader folder.
Maybe the hidemyass driver doesn't support IPv6 enabled tcp sockets
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  #7  
Old 24.10.2019, 19:12
knewace knewace is offline
Wind Gust
 
Join Date: Feb 2012
Posts: 40
Thumbs up

Yup working now.

i added what you said to both

jdownloader2.vmoptions and
jdownloader2update.vmoptions

Code:
-Djava.net.preferIPv4Stack=true

it works now.

Thanks

Last edited by knewace; 24.10.2019 at 19:19.
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  #8  
Old 24.10.2019, 19:31
Jiaz's Avatar
Jiaz Jiaz is offline
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Join Date: Mar 2009
Location: Germany
Posts: 79,290
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Thanks for the feedback!
hidemyass doesn't yet support IPv6, see support.hidemyass.com/hc/en-us/community/posts/115010577028-IPV6-not-masked-IPV4-ok
and therefore fails with IPv6 sockets
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  #9  
Old 07.03.2020, 06:37
RAMBO
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Quote:
Originally Posted by Jiaz View Post
Thanks for the feedback!
hidemyass doesn't yet support IPv6, see support.hidemyass.com/hc/en-us/community/posts/115010577028-IPV6-not-masked-IPV4-ok
and therefore fails with IPv6 sockets
I know this is an old thread but I created an account and waited a couple of days to get it activated.

Just want to say, thanks for the fix! I ran into this issue with expressvpn and adding the preference for ipv4 on jdownloader fixed it.

I spent hours troubleshooting this. Would be great if the detection for this could be a bit better. Permission denied implies some permission issues, or firewall related, etc. Surely you can do a basic networking check and provide a better error message or better yet fix the code so that fallback to v4 only is smooth which is the right thing to do.

Anyways, just feedback, thanks for a great product.
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  #10  
Old 09.03.2020, 12:51
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pspzockerscene pspzockerscene is offline
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Thanks for your nice feedback

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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