#1
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Upstore.net - Account always "Temp. disabled"
Hi
Whenever I want to add my premium account from Upstore.net, I got to answer a Captcha. The Captchas are quite easy (clearly visible 5 digits numbers & lower case letters). Despite being pretty sure to have them solved correctly, I always get the message "Temp. disabled" and a countdown from 60 minutes (this being shown in "Settings" -> "Account Manager"). Is this a known issue? Is there a workaround? I used to forum search but the closest thing to this issue I could find was this topic, but this was about a "free account". Mine is premium. I don't have sufficient forum rights to watch the screenshot in this thread to compare it to mine: https://board.jdownloader.org/showth...hlight=upstore Best regards |
#2
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Please upload the log (of add account) with debug mode enabled in advanced settings.
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FAQ: How to upload a Log |
#3
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Please provide a debug log. Enable Settings-Advanced Settings-Log.debugmodeenabled and restart JDownloader. Wait for issue to happen again and create a log, see https://support.jdownloader.org/Know...d-session-logs
and post shown logID here
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JD-Dev & Server-Admin |
#4
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Hi
Thank you for your feedback. Enclosed the jdlog-ID 10.10.19 20.40.34 <--> 10.10.19 20.41.34 jdlog://0541130900751/ |
#5
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This is the error message: <span class="error">Wrong email or password.</span><p>
Please check with browser first. For captcha error, the message is: Wrong code protection
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FAQ: How to upload a Log |
#6
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Quote:
Problem solved. The password in JDownloader was the old one, hence it obviously did not work. Works now with the correct password. Thank you very much. |
#7
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Thanks for the feedback!
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JD-Dev & Server-Admin |
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