[jd_user123]

Hi
on an updated Raspberry Pi 4 Model B Rev 1.5 with debian bookworm,
when presented with the "Open Browser" dialogue


no browser is opening upon clicking the button, hence I am unable to proceed. How can I fix this? Or, what exactly is JD doing when the button is pressed?

What I tried so far:

• consulted with **External links are only visible to Support Staff****External links are only visible to Support Staff** to set default browsers to firefox:
  
• restarted the machine

Any help appreciated
Thanks!

[pspzockerscene]

You need a default and/or working browser.
Do other http hyper-links in other applications work fine when you double-click them?

If you got a portable browser installed or the path of your installed browser is not found for some reason, you can try to explicitely put the path of your browser in the config, see:
https://support.jdownloader.org/de/k...aptcha-browser

[Jiaz]

@jd_user123: how did you install JDownloader? Do other links work in JDownloader? eg Settings->Accounts-> buy button?

[jd_user123]

Hi
thanks for the replies so far

You need a default and/or working browser.

the firefox you see on the screenshot came natively with the OS, is working as intended and can be called form the terminal. ToDo: check with the other available default browsers

Do other http hyper-links in other applications work fine when you double-click them?

Yes, tested with Mousepad -> Help -> About -> Click Website => website opens in firefox
.html files clicked within the file manager also open in firefox.

If you got a portable browser installed or the path of your installed browser is not found for some reason, you can try to explicitely put the path of your browser in the config, see:
**External links are only visible to Support Staff**...

the value was indeed "null". I changed it to ["/usr/bin/firefox"], the proper path. however no immediate effect; will try after next restart again

how did you install JDownloader?

I used **External links are only visible to Support Staff**..., e.g.
sudo wget **External links are only visible to Support Staff**...
sudo java -jar /home/path/to/JDownloader.jar

Do other links work in JDownloader? eg Settings->Accounts-> buy button?

That button produces dialogue boxes within the java app, but finally the "click here to get an Premium Account" also does not make a browser tab/window open

[Jiaz]

@jd_user123: running JDownloader in some sandbox/docker/container?
Please provide a log, see https://support.jdownloader.org/de/k...d-session-logs
Reproduce the issue, then create log and post shown logID here

[jd_user123]

I never found out, but the issue disappeared when i created a fresh PI OS via PI Imager.

[Jiaz]

@jd_user123: thanks for the followup. it's a pity that we didn't find out the cause but at least it's working again for you