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  #1  
Old 18.02.2021, 00:14
gandalf76 gandalf76 is offline
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Join Date: Apr 2019
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Default Wstream

in wstream link i have mp4 file and avi file
jdownloader can download only mp4 file

how i can download the original avi file from jd?

example:
**External links are only visible to Support Staff****External links are only visible to Support Staff**

from web (premium) i have


hopw i can donwload original file?
help
  #2  
Old 18.02.2021, 14:58
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Hi,
at this moment you can't download anything from wstream via JD because of Cloudflare.
If that issue ever gets resolved, I can look into the picked video quality.

Hi,

English / Englisch
the issue you've reported has been caused by our current Cloudflare issues.
Please read the first post of the linked thread and post in this thread if you have further questions!
In case you've posted a new thread and it will either get merged with the linked Cloudflare thread or we will lock it.
Please post Cloudflare related questions in the above linked thread only!
Attention: The first post contains useful information for you AND website-owners and also the hint that website-owners can solve this issue on their side which would also make our plugin work again! There is no ETA for the Cloudflare fix so it might be faster to ask website admins! Please read the first post of the linked thread completely and consider sending it to the admins of the website you are having issues with!

Deutsch / German
Das von dir gemeldete Problem wurde durch die aktuellen Cloudflare Probleme verursacht.
Bitte lies den ersten Post des Cloudflare Threads.
Falls du einen neuen Thread dazu geöffnet hast wurde dieser entweder in den bestehenden Cloudflare Thread verschoben oder mit diesem Post von mir beantwortet und geschlossen.
Weitere Fragen bitte im Cloudflare Thread posten!
Achtung: Im ersten Post ist u.a. beschrieben, dass auch Webseiten-Admins das Problem auf ihrer Seite lösen können --> Unser Plugin würde dann sofort wieder funktionieren - das bitte beachten, den ersten Post vollständig lesen und ggf. an den Support der betroffenen Webseite weiterleiten!
Wie können derzeit nicht sagen, wann es von unserer Seite aus eine Lösung für das Problem geben wird!

-psp-
__________________
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #3  
Old 18.02.2021, 23:01
gandalf76 gandalf76 is offline
Wind Gust
 
Join Date: Apr 2019
Posts: 41
Default

i don't have any problem to download from wstream with Jd...
  #4  
Old 18.02.2021, 23:02
gandalf76 gandalf76 is offline
Wind Gust
 
Join Date: Apr 2019
Posts: 41
Default

  #5  
Old 19.02.2021, 16:04
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Try again after the next update.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #6  
Old 20.02.2021, 16:34
gandalf76 gandalf76 is offline
Wind Gust
 
Join Date: Apr 2019
Posts: 41
Default

in same link i have 4 download... (from web) see this:


JD download the middle (High definition)
i need the original file!
if possible, thanx
  #7  
Old 21.02.2021, 05:47
tony2long's Avatar
tony2long tony2long is offline
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Join Date: Jun 2009
Posts: 6,507
Default

I think you need to lend your account to psp or at least the page source html.
__________________
FAQ: How to upload a Log
  #8  
Old 21.02.2021, 11:07
gandalf76 gandalf76 is offline
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Join Date: Apr 2019
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Default

where can i send my premium account?
  #9  
Old 21.02.2021, 14:08
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tony2long tony2long is offline
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Default

You can send them via PM to pspzockerscene or via email to support@jdownloader.org
__________________
FAQ: How to upload a Log
  #10  
Old 21.02.2021, 23:26
gandalf76 gandalf76 is offline
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Join Date: Apr 2019
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i have send pm with my premium to pspzockerscene
  #11  
Old 22.02.2021, 17:30
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Hi,
download of the original file should work no matter whether you're using a premium account or no account at all...

If not, please post a new log.

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #12  
Old 22.02.2021, 20:39
gandalf76 gandalf76 is offline
Wind Gust
 
Join Date: Apr 2019
Posts: 41
Default

No, only when I am logged in with my premium account from the web, does the possibility appear to download multiple versions of the file.
use my account and see for yourself.
I would like JD to download the original version and not the standard.
  #13  
Old 23.02.2021, 00:25
gandalf76 gandalf76 is offline
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Join Date: Apr 2019
Posts: 41
Default

i have posted a log...
  #14  
Old 23.02.2021, 08:15
tony2long's Avatar
tony2long tony2long is offline
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Default

We need the log Id.
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FAQ: How to upload a Log
  #15  
Old 23.02.2021, 16:47
gandalf76 gandalf76 is offline
Wind Gust
 
Join Date: Apr 2019
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Default

I need support! This is my log id: jdlog://1355725302851
  #16  
Old 23.02.2021, 17:26
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Try again after the release of our next plugin updates:

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #17  
Old 25.02.2021, 20:14
gandalf76 gandalf76 is offline
Wind Gust
 
Join Date: Apr 2019
Posts: 41
Default

same problem.
JD download this:


i need this: Original 275.3 Mb


new log here:
I need support! This is my log id: jdlog://8906725302851

thanx
  #18  
Old 25.02.2021, 20:25
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Try again after the next update.

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #19  
Old 26.02.2021, 23:00
gandalf76 gandalf76 is offline
Wind Gust
 
Join Date: Apr 2019
Posts: 41
Default

no... i have tryed after update.. same problem...
JD can download only "high definition" file..
i need "original" file

I need support! This is my log id: jdlog://4046725302851

Last edited by gandalf76; 26.02.2021 at 23:03.
  #20  
Old 01.03.2021, 17:43
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

According to your log, this is what has happened:
Code:
<br><br><h2>Due to overload, we cannot currently provide downloads for free user. We are very sorry. Try later.</h2>
Also your session possibly expired - I can't work on this without having your account.
Also as said, I can't test wstream properly here due to Cloudflare so the absolute best would be if you could setup a proxy on your machine so I could use that for testing otherwise this could take another few weeks to fix if you ask me.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #21  
Old 01.03.2021, 21:48
gandalf76 gandalf76 is offline
Wind Gust
 
Join Date: Apr 2019
Posts: 41
Default

I send you a pm with my wstream account data, also you can directly use my vps with my jd login data.
  #22  
Old 01.03.2021, 21:59
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

I will check this tomorrow if I find the time.
Sorry but this has gotten really complicated due to Cloudflare and because seemingly nearly no one actually owns a wstream premium account...

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #23  
Old 02.03.2021, 14:21
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Update:
Sorry you may have misunderstood me:
Please setup a proxy software on your machine so that I can use your IP for testing.
I do not need access to your machine and I do not want to install software on your machine.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #24  
Old 03.03.2021, 00:08
gandalf76 gandalf76 is offline
Wind Gust
 
Join Date: Apr 2019
Posts: 41
Default

I preferred to give you access to the machine because I am not able to install a proxy ... if it is not a problem use my machine, let's do it first .. thanks.
otherwise you should better direct me to set up a proxy
  #25  
Old 03.03.2021, 17:18
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
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Default

Fixed!

Thanks for your trust!
You can now change your passwords if you want.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #26  
Old 03.03.2021, 23:02
gandalf76 gandalf76 is offline
Wind Gust
 
Join Date: Apr 2019
Posts: 41
Default

thanks but on my jd continues to download the "high definition" version maybe there is an update to wait?
I will keep you informed in the coming days.
  #27  
Old 03.03.2021, 23:08
gandalf76 gandalf76 is offline
Wind Gust
 
Join Date: Apr 2019
Posts: 41
Default

i have tryed another file and WORK! many many thanx!
I don't know if it was a coincidence, or if some link doesn't work, if it happens again I'll contact you. for now thank you very much indeed!
  #28  
Old 04.03.2021, 00:31
gandalf76 gandalf76 is offline
Wind Gust
 
Join Date: Apr 2019
Posts: 41
Default

problem...
for example for this file:
**External links are only visible to Support Staff****External links are only visible to Support Staff**
jd take again the mp4 version (343.6mb) and not the original...(854.9mb)
  #29  
Old 04.03.2021, 17:52
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Fixed.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #30  
Old 04.03.2021, 20:30
gandalf76 gandalf76 is offline
Wind Gust
 
Join Date: Apr 2019
Posts: 41
Default

thanks again ... if it happens I'll let you know here
  #31  
Old 19.04.2021, 00:17
gandalf76 gandalf76 is offline
Wind Gust
 
Join Date: Apr 2019
Posts: 41
Default

from my vps i can reach and download with my premium account from wstream.com
jdownloader cant reach this host from same vps.. my acocunt status is always "Server error 403"


if you need to log into my server to verify i am available to provide details

thanx
  #32  
Old 19.04.2021, 10:34
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Could be a Cloudflare issue.

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #33  
Old 19.04.2021, 10:40
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 70,922
Default

Thread closed.
Please continue in your newly created thread.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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