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Old 17.08.2011, 11:54
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raztoki raztoki is offline
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Join Date: Apr 2010
Location: Australia
Posts: 17,614

Connection and download error encountered in Fileserve Download manager/ Fileserve/ Jdownloader are due to unexpected server maintenance. The maintenance is expected to be complete within the next 12-24 hours as confirmed by our Technical team. We apologize for the inconvenience this may have caused. Your patience is highly appreciated.

Fileserve Support customercare@fileserve.com Wed, Aug 17, 2011 at 2:13 AM


Generic email response (received today..) to one of jdownloader users after emailing customer support the other day....


What to draw from this response? you could interpret probable problems for the next 24 hours, if so this issue would span ~3days. Personally if I was a premium customer I would find that unacceptable, never the less not sure what you can do about it.

To me when ever hosters have issues of their fault, they should extend everyone’s premium account by x days to compensate.
eg. x = how many days of ‘unexpected server maintenance’
raztoki @ jDownloader reporter/developer

Don't fight the system, use it to your advantage. :]

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