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  #241  
Old 28.10.2011, 20:03
solopergiocare
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Quote:
Originally Posted by JimboBass View Post
So the holy shit is, that just a couple of PremiumUsers writing to Fileserve and so they aren't handle this suggestion with first Priority.
I tried yesterday several times but the form did not work.
I do not think of renewing the premium account with fileserve but I'll continue to use jd for sure, maybe with megaupload
  #242  
Old 28.10.2011, 20:11
yuuyen
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it's fixed!fileserve premium stoped at 10/28 9p.m,fixed at 29/10 1a.m
  #243  
Old 28.10.2011, 20:11
qwertz
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It works again now but how long until fileserve is at it again ? lol
  #244  
Old 28.10.2011, 20:18
Duder1976
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Working for me too... But this is the second time it's happened, so I wonder how long it will be before it happens again!
  #245  
Old 28.10.2011, 20:21
Newbiee
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Fileserve SUCKS....!!!! Totally SUCKS....
I've been using JDownloader for 4 years now. I have 9 premium accounts, from different filehosting. Never hve any problem before with all those filehosting providers.
I just add FS to my premium list this year, and this thing already happened many many many many times. So many, untill I loose counts.
Better drop my FS premium account next year when it due.
I think that's the only way, so FS could learn something for their zillion bugs, if people starting to leave them.
JDL is free, but yet it's still the most powerful downloader. Even compare to paid-license one.
So for those who think JDL is sucks, go find your own downloader. I bet you will comeback here soon.
  #246  
Old 28.10.2011, 20:54
FrankAB
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Problem seems to be solved. Thanx to whoever, until next time.
  #247  
Old 28.10.2011, 21:18
Rich
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I have to agree, customer 'service' at fileserve is terrible as they either give no reply at all, or take about a week to send the copy and paste reply with your name on it.
  #248  
Old 28.10.2011, 22:29
gatto_mannaro
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strange problem here with my account. I'm logged in correctly, the FS appears in the JD bar BUT when I start with a download JD don't consider my premium account and start with the captcha!!!
please help!
  #249  
Old 29.10.2011, 08:30
remi
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Enable the option "Enable Premium globally" in the Premium menu. Also enable the account.
  #250  
Old 29.10.2011, 11:29
gatto_mannaro
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Quote:
Originally Posted by remi View Post
Enable the option "Enable Premium globally" in the Premium menu. Also enable the account.
I did of course, but still no working
All seems to be enabled, I've also removed the account and add it again, but the result is still the same: all ok but then it starts just like a non-registered user
  #251  
Old 29.10.2011, 11:35
remi
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Test your account in your browser. If your password contains special characters, please change it. Add the account again to jD.

Allow java and javaw in your firewall and virus software. Disable (or un-install) the html/web download scanner in your virus software.
  #252  
Old 29.10.2011, 18:17
yuuyen
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Default Invalid Account

FU...K!!!my Fileserve premium is not working again!!!!!!!!!!!!!seems they mess with their API again!!!:outch:
  #253  
Old 29.10.2011, 18:20
tantalus1970 tantalus1970 is offline
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I'm getting the same 'invalid account' thing with fileserve. I tried one through the browser and it d/l-ed ok, and then I copied some more fileserve links to another download manager (Mipony) and they are d/l-ing fine.

I only seem to get this with fileserve (although it used to happen with uploading.com a lot).
  #254  
Old 29.10.2011, 18:21
qwertz
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Same here again like the last 3 days not working again. Idiots -> Fileserve

Dont think so they probably know what they are doing.
Just save some traffic by annoying jdownloader user.
Everybody i know uses Jdownloader.
  #255  
Old 29.10.2011, 18:22
xsilion
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Default can't download from fileserve at 10.00 pm

every night at 10.00 PM for these 3 days, my jdownloader can,t download from fileserve, at Host my fileserve account can't login, it said invalid account, but i cek at fileserve webite my account is okay, and i can use donwload from fileserve using another downloader, so the problem isn't my account but the jdownloader, and after couple hour, the jdownloader back to normal, and i can login to my fileserve account again. please help so i can use jdownloader again
  #256  
Old 29.10.2011, 18:24
keownkkk
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same problem here...
  #257  
Old 29.10.2011, 18:30
saintfury
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hi

im newbie so forgive my questions , is this problem directly fileserves fault ? like others on this forum my Jdownloader says invalid account , but im paid up to 10th Dec. I try to refest and restart , update my jdownloader and nothing happens , its reverts to INVALID ACCOUNT ! please advise next course of action , plus if fileserve do fix this will Jdownloader automantically restart the account ?
  #258  
Old 29.10.2011, 18:37
Moorish
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Can someone explain why this is a FS problem, and not a JD problem? I can download from FS any other way, just not with JD. Just says invalid account.
  #259  
Old 29.10.2011, 18:42
qwertz
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Read this thread and you know.
  #260  
Old 29.10.2011, 18:56
AARyuzakiKK
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Problem me too. Fileserve fix it!!

I reported it to fileserve....... :(

Last edited by AARyuzakiKK; 29.10.2011 at 19:05.
  #261  
Old 29.10.2011, 19:11
macspinner
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Default Help Fileserve invalid account!

hi and compliments, my account fileserve is valid 21/03/2012 but jdownloader say invalid account!
Thanks for help!
  #262  
Old 29.10.2011, 19:15
lazzyie
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If you don't mind a bit of extra work you can start the download in your browser then copy the DDL url, cancel it in the browser and start it in Jdownloader. PITA but it works or just use IDM which is what I do when this happens, which it seems to a lot lately.
  #263  
Old 29.10.2011, 19:24
saintfury
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Hi

I think everyone should email FILESERVE directly and explain the situation..mention clearly your JD account is affected and send 2/3 emails to support ..so they get the message. Iven sent 3 now so fingers crossed it speeds up things
  #264  
Old 29.10.2011, 19:31
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Guys before saying that we made a mistake please check if your fileserve account works in your browser!
Delete your cookies, try to log in again.
If it doesn't work it's clearly a fileserve bug or your account is invalid!


GreeZ pspzockerscene
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #265  
Old 29.10.2011, 19:36
a7mag3ddon
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Hello, I can also confirm that Jdownloader is not working with Filerserve correctly.

It started earlier in the week where by it would loose "enable premium" setting and i would have to manually re-enable. Now like the other posts it says invalid account (after briefly refreshing with the correct end date).


I think it was ok before the last update.. i will test with my laptop as it has an older version installed i think and update this post.

Works ok if i right click the item in jdownloader and open in browser.
  #266  
Old 29.10.2011, 19:46
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Why do you guys always think that our updates break something?
Please send me your logindata via PM so i can check this!

GreeZ pspzockerscene
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #267  
Old 29.10.2011, 19:49
madascene
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Quote:
Originally Posted by pspzockerscene View Post
Guys before saying that we made a mistake please check if your fileserve account works in your browser!
Delete your cookies, try to log in again.
If it doesn't work it's clearly a fileserve bug or your account is invalid!


GreeZ pspzockerscene
I checked my Fileserve account by logging in from browser. Account is valid and I can download directly without waiting from browser. This means the Fileserve premium plugin of JD has stopped working.
  #268  
Old 29.10.2011, 19:58
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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I just checked it and the login problem is on fileserve's side!
Their API is broken and returns:
Code:
{"error_code":500,"error_message":"error, try again later","type":null
It's all fileserve's fault so please complain to their support, NOT here!!!

GreeZ pspzockerscene
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 29.10.2011 at 20:02.
  #269  
Old 29.10.2011, 20:02
KingP1n
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im having problems as well, but I emailed fileserve, i'll keep everyone posted...
  #270  
Old 29.10.2011, 20:18
jk1980
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same problem here. Logged a support mail to FileServe.
Lets see how they respond.
  #271  
Old 29.10.2011, 20:25
Dtjr3k
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I know its fileserve problem and do not complain. Just sharing my experience with fellows. I have the same problem. Let me know if a solution is found . Thanks.
  #272  
Old 29.10.2011, 20:26
pratik.engg
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Unhappy Fileserve :outch:

Fileserve really is pain in neck:huh:

My account works perfectly in browser and in fileserve manager but not in JDL:confused:

It shows status as "Account is ok" but expire date shows as "Invalid Account".
Can someone help me out?

And yes, worthless to mention, no point in writing to fileserve. They NEVER respond...

Last edited by pratik.engg; 29.10.2011 at 20:28. Reason: add more details
  #273  
Old 29.10.2011, 20:32
FSchmertz
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Sent them a message incorporating psp's comment.

You can manually log in, but downloads are buggy.

They're fast, but they're definitely lacking in quality control.

P.S. It's too bad they don't seem to care about their customers. Shooting themselves in the foot IMHO.

P.P.S. As noted, you can log into the site and download from there, but I don't trust Firefox's downloader, it's too subject to just stopping and acting like a broken download was complete. I usually switch to Opera if I have to do a download without "my manager".

Last edited by FSchmertz; 29.10.2011 at 20:57.
  #274  
Old 29.10.2011, 20:41
GlenStobbs
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FS did respond to my first message saying they had now fixed the problem, but have not responded to my last two messages to them.

FS seems to work in the mornings [Europe] but goes to 'Invalid Account' around midday.

I wonder if they 'entertain' refund requests?
  #275  
Old 29.10.2011, 20:46
downer1040
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I am hitting servers like hotfile, filesonic, megaupload, and ofcourse rapidshare and fileserve 24/7 for years now and I always use JD. I have come across these kind of API problems with hotfile and filesonic too but fileserve is the worst... This kind of shit happens way too often so I have to switch to Speed Download or iGetter and sometimes Fetch (I am on a mac os).

Anyway my point is there is something fishy going on here... not on the JD side... I do believe when there servers are being slammed hard, some companies like filesonic does something to ease the load on servers. Since JD is most popular app which is being used by the heavy hitters they disable/mess-up the login on JD.

This is my just my opinion. I am on the scene for a quite awhile and that's how I see it.
  #276  
Old 29.10.2011, 20:46
FSchmertz
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Quote:
Originally Posted by GlenStobbs View Post
FS did respond to my first message saying they had now fixed the problem, but have not responded to my last two messages to them.

FS seems to work in the mornings [Europe] but goes to 'Invalid Account' around midday.

I wonder if they 'entertain' refund requests?
Yeah, the problems DO appear to be intermittent, which is puzzling.:confused:
  #277  
Old 29.10.2011, 20:48
FSchmertz
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Quote:
Originally Posted by downer1040 View Post
I am hitting servers like hotfile, filesonic, megaupload, and ofcourse rapidshare and fileserve 24/7 for years now and I always use JD. I have come across these kind of API problems with hotfile and filesonic too but fileserve is the worst... This kind of shit happens way too often so I have to switch to Speed Download or iGetter and sometimes Fetch (I am on a mac os).

Anyway my point is there is something fishy going on here... not on the JD side... I do believe when there servers are being slammed hard, some companies like filesonic does something to ease the load on servers. Since JD is most popular app which is being used by the heavy hitters they disable/mess-up the login on JD.

This is my just my opinion. I am on the scene for a quite awhile and that's how I see it.
I may be being paranoid, but this would explain some strange behavior I've seen too.
  #278  
Old 29.10.2011, 20:55
boxzilla
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getting intermittent invalid account message as well ... just started with me a couple days ago. very frustrating since fs is the filehoster i most often use. going to email them now
  #279  
Old 29.10.2011, 20:56
jk1980
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If this happens a couple of times more, I'm getting off fileserve
  #280  
Old 29.10.2011, 21:57
qwertz
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Maybe its time to change something in jdownloader and use the http login.
Its clearly better to use the api but not with fileserve.
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