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  #21  
Old 24.03.2021, 11:48
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Facebook login issues should be fixed and all FB videos should be downloadable.
Some might not be available in the highest quality via JD - see above linked ticket.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #22  
Old 05.05.2022, 11:21
pragel pragel is offline
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As of yesterday/day before, it seems JD will no longer download "private" FB videos. (It's still working fine for public videos and I didn't have problems with private videos 3 days ago.)

* I'm using the latest version of JD
* JD has me logged in to my account through the cookie login and displays a valid account
* The private video is detected by JD
* Upon trying to start the download, JD returns an error: "Skipped - account is missing"

I'm not sure if providing an example link is of any help to you (most likely you're not subscribed to the same private page and can't use the link then)? As far as I can tell, the problem exists for all "private" videos and I'm guessing FB changed something on their end recently.

Thank you for (hopefully) looking into this matter.

Last edited by pragel; 05.05.2022 at 11:29.
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  #23  
Old 05.05.2022, 12:31
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pspzockerscene pspzockerscene is offline
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Hi,
I'm unable to reproduce your issue with non private but "Account required to watch" items.
Please post your log-ID here | bitte poste deine Log-ID hier.


Also in case that does not help us fix it, consider uploading a dummy video and to a dummy group and setting that to private.
I got a Facebook test-account we can use for such tests...

-psp-
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JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #24  
Old 05.05.2022, 12:50
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Jiaz Jiaz is offline
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@pragel: have you tried to remove/add your fb account via cookie method again?
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  #25  
Old 05.05.2022, 13:42
pragel pragel is offline
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Quote:
Originally Posted by Jiaz View Post
@pragel: have you tried to remove/add your fb account via cookie method again?
I've tried that and it doesn't appear to solve the issue.

This is where it gets bizarre:

One strange thing I've noticed is that I can still (re)download "older" private videos ("older" meaning uploaded and downloaded on May 2, 2022 or earlier). So if I have a link to a finished download and "reset" it, JD will re-download the video successfully.

However, if I create a new link for the *same* video via CTRL-C on the corresponding FB video page, the resulting link won't download.

JD also handles the naming of the video file differently in these cases:

resetting the link, the video file is named 2022-04-06_UploaderUserName_6850412345.mp4 (and downloads successfully)

creating a new link, the video is named
UploaderUserName_6850412345.mp4 (and won't download)

Creating a download for a new *public* video (uploaded today) yields the filename
2022-05-05_UploaderUserName_1234567890.mp4 and downloads successfully.

It looks like the missing date in the filename of a private video for is causing a problem (somehow).

@psp: I will try to generate a log in the evening (after work). I will also try to set up a test group with a dummy video (haven't set up any FB groups previously, so I need a bit of time).

Thank you both.
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  #26  
Old 05.05.2022, 13:55
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pspzockerscene pspzockerscene is offline
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@pragel
The missing date is not the problem - it is still unclear to me if that bug was caused by a serverside change of Facebook or our recent plugin changes.
Regarding re-downloadable older items:
Easy explanation:
Our Facebook plugin saves the detected direct-URLs so as long as those are valid you will be able to re-download older entries
This is done to reduce the required number of requests and to speed-up linkchecks/download-starts.

-psp-
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JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist

Last edited by pspzockerscene; 05.05.2022 at 14:00.
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  #27  
Old 05.05.2022, 14:01
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Jiaz Jiaz is offline
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@pragel: Please provide a debug log. Enable Settings->Advanced Settings->Log.debugmodeenabled and restart JDownloader, reproduce the issue and then create a log, see https://support.jdownloader.org/Know...d-session-logs and post shown logID here
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  #28  
Old 05.05.2022, 18:27
pragel pragel is offline
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@psp: Thanks for the clarification.

I've created a log file - first time, I hope I did everything right.

05.05.22 18.25.31 <--> 05.05.22 18.26.38 jdlog://6419925302851/

Allow me to describe in plain English what I did:
I created download links for 2 private videos and then also for 1 public video. I then asked JD to download these three items. The private ones failed, the public video finished successfully.

Thanks for your assistance!
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  #29  
Old 06.05.2022, 10:55
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Jiaz Jiaz is offline
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@pragel: I think I found the cause

found the cause, please try again with next update. fb is checking some more http headers on newer browsers
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Last edited by Jiaz; 06.05.2022 at 11:49.
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  #30  
Old 06.05.2022, 11:53
pragel pragel is offline
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Quote:
Originally Posted by Jiaz View Post
@pragel: I think I found the cause

found the cause, please try again with next update. fb is checking some more http headers on newer browsers
Thank you Jiaz for the quick work. I'll keep my eyes open for the next update and report back then. Cheers.
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  #31  
Old 06.05.2022, 12:06
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pspzockerscene pspzockerscene is offline
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Bitte auf das nächste CORE-Update warten!

Please wait for the next CORE-Update!

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
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  #32  
Old 06.05.2022, 21:41
pragel pragel is offline
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Installed tonight's core update and I'm happy to report that downloads of private videos are working again! Many thanks and enjoy the weekend.
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  #33  
Old 09.05.2022, 13:14
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Jiaz Jiaz is offline
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@pragel: thanks for the feedback!
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  #34  
Old 11.08.2022, 03:07
Kevinh21151 Kevinh21151 is offline
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I'm also having the same issue at the moment, exported cookies and everything like so in the instructions but getting an error when downloading private videos. Can anything be done?
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  #35  
Old 11.08.2022, 17:38
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pspzockerscene pspzockerscene is offline
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Wait for the update then it will work fine again.
__________________
JD Supporter, Plugin Dev. & Community Manager
JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
That's true James
Quote:
Originally Posted by James
Die Leute verstehen einfach nicht dass nur weil man mit einer Waffe auch auf Menschen schießen kann dass ein Schützenver​ein kein Ort für Amoklaufide​en ist
Reply With Quote
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