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  #1  
Old 15.09.2020, 04:10
savey savey is offline
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Angry Corrupted files

Hi, while downloading files, if you use the disable option, on the files you download, even if you resume the download and it is successful, these files come out corrupt. Same thing if the pc crashes. Can you solve the problem? This has been happening for more than 10 months, it didn't happen to me before, even if I update JD2 the problem persists.
Thanks help please.
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  #2  
Old 15.09.2020, 18:13
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Hi,

which source did you download from?
Example URLs?

Please post your log-ID here | bitte poste deine Log-ID hier.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 17.09.2020, 05:45
savey savey is offline
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Hi thanks for your help, my log-id is 17.09.20 04.24.33 <--> 15.09.20 05.47.08 jdlog: // 7696225302851 /
I hope it goes well. Thank you.

url di esempio non me lo ricordo di quello corrotto posso darne uno ma non so se va bene **External links are only visible to Support Staff****External links are only visible to Support Staff**

e fonte easybytez
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  #4  
Old 17.09.2020, 05:47
savey savey is offline
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17.09.20 04.24.33 <--> 15.09.20 05.47.08 jdlog: // 7696225302851 /


example url i don't remember the corrupt one i can give one but i don't know if it's ok **External links are only visible to Support Staff****External links are only visible to Support Staff**

and source easybytez
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  #5  
Old 17.09.2020, 05:50
savey savey is offline
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**External links are only visible to Support Staff****External links are only visible to Support Staff**
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  #6  
Old 20.09.2020, 02:03
savey savey is offline
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Hi I didn't say anything about the problem.
thank you
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  #7  
Old 23.09.2020, 12:18
savey savey is offline
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hi it is understood where the error is, unfortunately when I place or you place the instant email does not go
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  #8  
Old 28.09.2020, 15:33
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pspzockerscene pspzockerscene is offline
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Too many links and your JDownloader is limited to 500Mb RAM.
Remove finished/unneeded links from list and/or increase allowed memory.
Close JD and open .vmoptions files in your JDownloader.
Remove any -Xmx lines and add -Xmx1g line.
Please create a screenshot of the about dialog.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #9  
Old 29.09.2020, 05:09
savey savey is offline
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Join Date: May 2019
Posts: 34
Angry Answer to the technician

hi unfortunately I do not receive the email when you reply.
I changed the command line in the file you told me, but now I have two problems.
1-the easybytez hoster gives me server error 403
2-I cannot backup all the program settings, even if they are old I keep the connection files, I have always done it, without any problem, I do not know why after the last year the updates have ruined my program with these bugs.
Send program info screen.
I hope for a quick reply.
Thanks for your attention.
Attached Thumbnails
informazioni jd2 Immagine 2020-09-29 035725.jpg  
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  #10  
Old 30.09.2020, 19:19
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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1. Regarding easybytez.com:
This issue has nothing todo with your other issue.
Please open a separate thread regarding this issue in THIS subforum - do not forget to include a log!
I've tested the free-download and login and both seems to work fine.
Can you download this test-file fine?
easybytez.com/fr2cbblxi5r2
Is your problem related to downloading a single file or regarding login?

2. What exactly do you mean?
Settings backup should work just fine.
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #11  
Old 03.10.2020, 18:45
savey savey is offline
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Join Date: May 2019
Posts: 34
Smile Answer to the technician

Hi the easybytez problem seems solved, the day before it gave me server error 403, the next day, after increasing the memory the day before, the server went again. So I don't know if only when you change the memory for some time it doesn't work but I don't know now easybytez works.

The other problem was clicking on the button file, backup, backup all settings, which includes the backup of the settings I have for jd2 and all the links already existing, this should generate a file that contains the current settings and the links you have captured. and that it should generate a jd2backup file, which I use to restore jd2 after reinstalling from scratch, the point is that I do the operation to create the backup file, but after doing the operation to create the backup file, I go to see if the file is there, but there is no backup file, I do not know why it does not go, it seems that it does not have enough memory to create a somewhat large ile, but until the beginning of the year I had no problems, even if I had many links to save, I don't understand why?
If you can give me a hand, thank you.
Thank you.
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  #12  
Old 05.10.2020, 15:44
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
Location: Deutschland
Posts: 70,921
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Hi,

Please do the following:
1. Enable DEBUG logging.
2. Close JD.
3. Delete the "logs" folder in your JD install dir.
4. Try to create the backup again.
Afterwards, put the "logs" folder in a .zip archive and send that to support@jdownloader.org along with the URL to this thread.
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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