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  #1  
Old 12.08.2020, 08:06
casa8899 casa8899 is offline
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Default [Wait for browser addon update]Captcha will not appear when firefox loading first tab

Dear Jiaz,

I have this problem which just appeared yesterday, whenever solving captcha, it will not load at the first tab when auto open browser activated for first time , i have to manual click open browser in Jdownloader 2 for second time to activate the captcha to work. Before yesterday, it works perfectly fine! Pls advise!!! Thanks
  #2  
Old 12.08.2020, 09:42
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Sheldita Sheldita is offline
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I HAVE THE SAME ISSUE ALTHOUGH I DOESN'T WORK AT ALL FOR ME ON THE SECOND OR THIRD TRY, ALL I GET IS,
"JDownloader Browser Solver for captchas

There's no captcha displayed? Go back to your JDownloader and open the captcha again.

If this doesn't help please create a ticket in our support system and don't forget to add an example link."

LINK EXAMPLE IS >>>
"**External links are only visible to Support Staff**
THEN I GET >>>
"**External links are only visible to Support Staff**
  #3  
Old 12.08.2020, 10:37
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pspzockerscene pspzockerscene is offline
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Hi,

we are aware of some of these issues with our new Firefox Addon version but are unable to reproduce all of these.
Please contact us again via support@jdownloader.org and also link your/this forum thread so we can do a Teamviewer Session.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #4  
Old 12.08.2020, 11:04
casa8899 casa8899 is offline
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PSP, i will suggest i will record the whole process as a video and send it to your this support@jdownloader.org, is that ok for u?
  #5  
Old 12.08.2020, 11:12
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pspzockerscene pspzockerscene is offline
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Sure it could be helpful but if not, our team will ask you to do a Teamviewer session.
Just send it via Mail - this will create a private Support-Ticket and you will get answers via E-Mail then.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #6  
Old 12.08.2020, 15:19
casa8899 casa8899 is offline
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PSP, i have sent an email to support with the link attached with video to show what error is, pls kindly check, thanks
  #7  
Old 12.08.2020, 15:20
casa8899 casa8899 is offline
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The sender email is rttm88@hotmail.com
  #8  
Old 13.08.2020, 14:05
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pspzockerscene pspzockerscene is offline
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It is being worked on this ...

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #9  
Old 15.08.2020, 07:39
casa8899 casa8899 is offline
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Jiaz, and PSP, this time round still waiting your solution for this issue............
  #10  
Old 17.08.2020, 14:24
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pspzockerscene pspzockerscene is offline
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We recently released a firefox addon downgrade:
https://board.jdownloader.org/announcement.php?f=12

Are you still having this issue?

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #11  
Old 18.08.2020, 10:29
casa8899 casa8899 is offline
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PSP, how can i do this downgrade?
  #12  
Old 18.08.2020, 13:52
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pspzockerscene pspzockerscene is offline
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??
1. It has already been done automatically (Firefox).
2. The downgrade file is even linked.

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #13  
Old 18.08.2020, 18:10
casa8899 casa8899 is offline
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PSP, do I need to remove the extension of JD from firefox first, and then reinstall the downgrade extension?
  #14  
Old 18.08.2020, 19:07
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No you do not need to do this anymore - we've auto-downgraded the FF extension.
I will update the announcement soon ...

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #15  
Old 19.08.2020, 05:03
casa8899 casa8899 is offline
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PSP, pls confirm have u done with autodowngrade extension? becos i still seeing the same problem occurred for Firefox, thanks
  #16  
Old 19.08.2020, 11:15
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pspzockerscene pspzockerscene is offline
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Check your FF addons' version - it should be 3.3.10 - "last updated" should show "August 18, 2020".

-psp-
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #17  
Old 19.08.2020, 13:12
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pspzockerscene pspzockerscene is offline
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I've asked our addon developer again.
This issue has NOT been fixed but it will be fixed with the next update.
Until the update gets released, you can try one of the following workarounds:
- Leave your Firefox open (one empty tab)
- Try Chrome - the issue might not happen in Chrome

-psp-
__________________
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
  #18  
Old 11.09.2020, 13:51
casa8899 casa8899 is offline
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Jiaz and PSP , is the mentioned issues being fixed? Even with the latest update, the problem still occurred, pls advise status, tanks
  #19  
Old 11.09.2020, 14:11
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pspzockerscene pspzockerscene is offline
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No, the update hasn't been released yet.
Sorry for the confusion - I will link a ticket soon so that this thread does at least have the correct status.

Please use the provided workarounds or try using Chrome for the moment.

-psp-
EDIT

Nevermind - I failed to find tickets regarding this issue but I've collected all supposedly remaining issues in this ticket:
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 11.09.2020 at 14:28.
  #20  
Old 30.09.2020, 15:44
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Sheldita Sheldita is offline
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HELLO AGAIN,
IT WAS ALL GOOD FOR A WHILE BUT STARTED AGAIN TODAY...

**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
Attached Thumbnails
JD2 1B.jpg   JD2 1D.jpg   JD2 1C.jpg  
  #21  
Old 30.09.2020, 16:14
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mrc mrc is offline
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Which extension version? Which browser version? Please provide details about the problem. Thank you!
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My.JDownloader.org Web Interface | Android App | Browser Extensions [Feedback Thread]
  #22  
Old 01.10.2020, 19:17
xvertigo xvertigo is offline
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Quote:
Originally Posted by Sheldita View Post
HELLO AGAIN,
IT WAS ALL GOOD FOR A WHILE BUT STARTED AGAIN TODAY...

**External links are only visible to Support Staff**...
**External links are only visible to Support Staff**...
**External links are only visible to Support Staff**...
I have the exact same issue since today (October 1st) whe my extension updates to version 3.3.12, downgrading to version 3.3.10 solve the issue but with 3.3.12 i see the message:

"JDownload Browser Solver for captchas"

And the "I am not a robot" challenge doesn't appear.

I have firefox 81.0
  #23  
Old 01.10.2020, 19:36
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pspzockerscene pspzockerscene is offline
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Version 3.3.13 is being released - please test again!

Continue here | Hier geht's weiter

Thread closed!
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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