JDownloader Community - Appwork GmbH
 

Reply
 
Thread Tools Display Modes
  #1  
Old 19.11.2020, 13:48
Geekyblinder Geekyblinder is offline
Banned
 
Join Date: Nov 2020
Posts: 3
Default [NOT a JD bug] Deepbrid problems

I guess this maybe a problem with deepbrid rather than jdownloader but is there a reason recently that almost all downloads via my deepbrid premium account come back as 'Skipped - account is missing'?
Reply With Quote
  #2  
Old 19.11.2020, 13:50
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,232
Default

What host are you trying to download from? Tried to download in browser?
__________________
JD-Dev & Server-Admin
Reply With Quote
  #3  
Old 20.11.2020, 20:26
Geekyblinder Geekyblinder is offline
Banned
 
Join Date: Nov 2020
Posts: 3
Default

Host is Filenext , works fine on deepbrid.com's download service in my browser
Reply With Quote
  #4  
Old 20.11.2020, 21:02
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,232
Default

Please create a log, see https://support.jdownloader.org/Know...d-session-logs
refresh the account , then try to download and then create log/post logID
No changes from our side, so looks like something deepbrid
__________________
JD-Dev & Server-Admin
Reply With Quote
  #5  
Old 24.11.2020, 00:39
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,044
Default

Hi,

I've tested it with my test-account and indeed it fails via API (via JD) but works fine via browser - this is what their API returns:
Code:
{"error":10,"message":"Link dead or filehoster not supported"}
This is NOT a JD issue.
Please contact their support and ask them to fix their API.

I've also additionally contacted their support.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #6  
Old 24.11.2020, 12:23
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,232
Default

@pspzocker: have you checked if the URL is identical? maybe different URL format used?
__________________
JD-Dev & Server-Admin
Reply With Quote
  #7  
Old 24.11.2020, 14:37
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,044
Default

Yes.
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #8  
Old 24.11.2020, 15:28
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,232
Default

I've marked this thread as declined as the issue is caused serverside by deepbrid. Once they have fixed it, it should work just fine.
__________________
JD-Dev & Server-Admin
Reply With Quote
  #9  
Old 26.11.2020, 06:03
shamashii shamashii is offline
Baby Loader
 
Join Date: Aug 2010
Posts: 6
Default

Hi, I get a paid account from deepbrid today and cannot add it to jd: skipped, need verify code
Should I open a new thread?
Reply With Quote
  #10  
Old 26.11.2020, 11:18
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,232
Default

@shamashii: Login might require a Recaptcha! You have to solve the recaptcha in browser with installed browser extension, see https://my.jdownloader.org/apps/
__________________
JD-Dev & Server-Admin
Reply With Quote
  #11  
Old 26.11.2020, 16:35
shamashii shamashii is offline
Baby Loader
 
Join Date: Aug 2010
Posts: 6
Default

Quote:
Originally Posted by Jiaz View Post
@shamashii: Login might require a Recaptcha! You have to solve the recaptcha in browser with installed browser extension, see **External links are only visible to Support Staff**...
Done!
Reply With Quote
  #12  
Old 26.11.2020, 16:38
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
Community Manager
 
Join Date: Mar 2009
Location: Deutschland
Posts: 71,044
Default

Quote:
Originally Posted by shamashii View Post
Done!
?
Does that mean it's working fine for you now?

-psp-
EDIT

It is working fine here with my test-account.
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #13  
Old 27.11.2020, 02:28
shamashii shamashii is offline
Baby Loader
 
Join Date: Aug 2010
Posts: 6
Default

Quote:
Originally Posted by pspzockerscene View Post
?
Does that mean it's working fine for you now?

-psp-
EDIT

It is working fine here with my test-account.
Yes.
However their service seems shabby(detect proxy and disable account) and I won't suggest use long
Reply With Quote
  #14  
Old 27.11.2020, 11:21
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
 
Join Date: Mar 2009
Location: Germany
Posts: 79,232
Default

Thanks for the feedback!
__________________
JD-Dev & Server-Admin
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT +2. The time now is 06:25.
Provided By AppWork GmbH | Privacy | Imprint
Parts of the Design are used from Kirsch designed by Andrew & Austin
Powered by vBulletin® Version 3.8.10 Beta 1
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.