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Old 10.02.2011, 12:25
Posts: n/a
Unhappy JDownloader consistantly crashes please help!!

Hi Guys,

I love JDownloader but i am experiencing continual crashing:outch:#

i have searched for problems and i have tried; re installing java, uninstalling NOD32, Re installing JDownloader, Cleaning registry, Cleaning Drives and i also attempt to look through the crashlogs but they are greek to me:blink:

it crashes if i press stop, or just randomly but consistantly every two to ten minutes,

please help

here is the crash log

# A fatal error has been detected by the Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c918fea, pid=2200, tid=2288
# JRE version: 6.0_23-b05
# Java VM: Java HotSpot(TM) Client VM (19.0-b09 mixed mode, sharing windows-x86 )
# Problematic frame:
# C [ntdll.dll+0x18fea]
# If you would like to submit a bug report, please visit:
# **External links are only visible to Support Staff****External links are only visible to Support Staff**
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.

--------------- T H R E A D ---------------

Current thread (0x039e6400): JavaThread "DOwnloadchunk 158072832 - -1" [_thread_in_native, id=2288, stack(0x04f30000,0x04f80000)]

siginfo: ExceptionCode=0xc0000005, writing address 0x00000010

EAX=0x00000000, EBX=0x00000000, ECX=0x00000014, EDX=0x0338663c
ESP=0x04f7f0c4, EBP=0x04f7f138, ESI=0x0338662c, EDI=0x00000000
EIP=0x7c918fea, EFLAGS=0x00010246

Register to memory mapping:

0x00000000 is pointing to unknown location

0x00000000 is pointing to unknown location

0x00000014 is pointing to unknown location

0x0338663c is pointing to unknown location

0x04f7f0c4 is pointing into the stack for thread: 0x039e6400
"DOwnloadchunk 158072832 - -1" prio=2 tid=0x039e6400 nid=0x8f0 runnable [0x04f7f000]
java.lang.Thread.State: RUNNABLE

0x04f7f138 is pointing into the stack for thread: 0x039e6400
"DOwnloadchunk 158072832 - -1" prio=2 tid=0x039e6400 nid=0x8f0 runnable [0x04f7f000]
java.lang.Thread.State: RUNNABLE

0x0338662c is pointing to unknown location

0x00000000 is pointing to unknown location

Top of Stack: (sp=0x04f7f0c4)
0x04f7f0c4: 03363a60 00000000 00000000 75159d61
0x04f7f0d4: 01cbc914 000dbd60 00000000 00000000
0x04f7f0e4: 04f7f15c 71a557c9 000009d4 000009d8
0x04f7f0f4: 00000000 71a544b0 04f7f1e8 04f7f1f4
0x04f7f104: 00000001 04f7f1d0 00000001 00000000
0x04f7f114: 00000020 00000800 04f7f1e0 00000000
0x04f7f124: 00002000 000009d4 00000000 00000000
0x04f7f134: 00000014 04f7f1d0 7c90104b 0038662c

Instructions: (pc=0x7c918fea)
0x7c918fda: 8b 46 10 3b c3 89 45 fc 0f 84 9e 00 00 00 8b 06
0x7c918fea: ff 40 10 8b 45 fc 83 e0 01 89 45 e8 8b 06 ff 40

Stack: [0x04f30000,0x04f80000], sp=0x04f7f0c4, free space=316k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [ntdll.dll+0x18fea]
C [ntdll.dll+0x104b]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
J java.net.SocketInputStream.socketRead0(Ljava/io/FileDescriptor;[BIII)I
J java.net.SocketInputStream.read([BII)I
J java.io.BufferedInputStream.read1([BII)I
J java.io.BufferedInputStream.read([BII)I
J sun.net.**External links are only visible to Support Staff**www.MeteredStream.read([BII)I
J sun.net.www.protocol.http.HttpURLConnection$HttpInputStream.read([BII)I
J java.nio.channels.Channels$ReadableByteChannelImpl.read(Ljava/nio/ByteBuffer;)I
j jd.plugins.download.DownloadInterface$Chunk.download()V+467
j jd.plugins.download.DownloadInterface$Chunk.run0()V+1535
j jd.plugins.download.DownloadInterface$Chunk.run()V+9
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x04b59c00 JavaThread "DOwnloadchunk 158072832 - -1" [_thread_in_native, id=3320, stack(0x053e0000,0x05430000)]
0x04ada800 JavaThread "DOwnloadchunk 105381888 - 158072831" [_thread_in_native, id=3444, stack(0x05390000,0x053e0000)]
0x03703800 JavaThread "DOwnloadchunk 52690944 - 105381887" [_thread_in_native, id=2776, stack(0x05340000,0x05390000)]
0x04517400 JavaThread "DOwnloadchunk 0 - 52690943" [_thread_in_native, id=3396, stack(0x052f0000,0x05340000)]
0x039e6c00 JavaThread "JD-StartDownloads" [_thread_blocked, id=3736, stack(0x04f80000,0x04fd0000)]
0x04516c00 JavaThread "DOwnloadchunk 158072832 - -1" [_thread_in_native, id=1160, stack(0x052a0000,0x052f0000)]
0x04516800 JavaThread "DOwnloadchunk 105381888 - 158072831" [_thread_in_native, id=2068, stack(0x05250000,0x052a0000)]
0x03909800 JavaThread "DOwnloadchunk 52690944 - 105381887" [_thread_in_native, id=1344, stack(0x05200000,0x05250000)]
0x03909400 JavaThread "DOwnloadchunk 0 - 52690943" [_thread_in_native, id=3308, stack(0x04fd0000,0x05020000)]
0x02d61800 JavaThread "JD-StartDownloads" [_thread_blocked, id=1116, stack(0x03c00000,0x03c50000)]
0x039b0c00 JavaThread "DOwnloadchunk 8687584 - 13031375" [_thread_in_native, id=3456, stack(0x05160000,0x051b0000)]
0x04663400 JavaThread "DOwnloadchunk 4343792 - 8687583" [_thread_in_native, id=3956, stack(0x05110000,0x05160000)]
=>0x039e6400 JavaThread "DOwnloadchunk 158072832 - -1" [_thread_in_native, id=2288, stack(0x04f30000,0x04f80000)]
0x04485c00 JavaThread "JD-StartDownloads" [_thread_blocked, id=1388, stack(0x05070000,0x050c0000)]
0x02d64400 JavaThread "JD-StartDownloads" [_thread_blocked, id=2332, stack(0x05020000,0x05070000)]
0x02d63400 JavaThread "Speedmeter updater" [_thread_blocked, id=252, stack(0x040b0000,0x04100000)]
0x02d63000 JavaThread "DownloadWatchDog" [_thread_blocked, id=3828, stack(0x04ee0000,0x04f30000)]
0x02d63c00 JavaThread "Tray Icon Updater" [_thread_blocked, id=3804, stack(0x04e40000,0x04e90000)]
0x02d7e000 JavaThread "Swing-Shell" daemon [_thread_blocked, id=3604, stack(0x03ff0000,0x04040000)]
0x04585800 JavaThread "LinkGrabberView: infoupdate" [_thread_blocked, id=1960, stack(0x03fa0000,0x03ff0000)]
0x039ea400 JavaThread "DownloadView: infoupdate" [_thread_blocked, id=3156, stack(0x03f50000,0x03fa0000)]
0x0456e800 JavaThread "PremiumStatusUpdateTimer" [_thread_blocked, id=500, stack(0x03f00000,0x03f50000)]
0x03894000 JavaThread "ClipboardHandler" [_thread_blocked, id=2176, stack(0x03eb0000,0x03f00000)]
0x0388fc00 JavaThread "AWT-EventQueue-1" [_thread_blocked, id=2320, stack(0x03e60000,0x03eb0000)]
0x0388f400 JavaThread "ByteBuffer debugger" [_thread_blocked, id=1416, stack(0x03e10000,0x03e60000)]
0x0388b800 JavaThread "UploadedCRCObserver" [_thread_blocked, id=3312, stack(0x03dc0000,0x03e10000)]
0x03800400 JavaThread "Http-Server Consumer" [_thread_in_native, id=288, stack(0x03d70000,0x03dc0000)]
0x003a6400 JavaThread "DestroyJavaVM" [_thread_blocked, id=964, stack(0x009c0000,0x00a10000)]
0x03666400 JavaThread "TimerQueue" daemon [_thread_blocked, id=3680, stack(0x03d20000,0x03d70000)]
0x03732400 JavaThread "SyntheticaCleanerThread" daemon [_thread_blocked, id=980, stack(0x03c50000,0x03ca0000)]
0x03660000 JavaThread "AWT-Windows" daemon [_thread_in_native, id=1716, stack(0x03b10000,0x03b60000)]
0x0365f000 JavaThread "AWT-Shutdown" [_thread_blocked, id=708, stack(0x03ac0000,0x03b10000)]
0x03630c00 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3072, stack(0x03a70000,0x03ac0000)]
0x031a1400 JavaThread "HSQLDB Timer @f9f9d8" daemon [_thread_blocked, id=3972, stack(0x03a20000,0x03a70000)]
0x030f0400 JavaThread "EventSender" [_thread_blocked, id=3132, stack(0x035a0000,0x035f0000)]
0x03171c00 JavaThread "EventSenderWatchDog" [_thread_blocked, id=632, stack(0x03550000,0x035a0000)]
0x031c7800 JavaThread "JUnique/Server/jd.Main" daemon [_thread_in_native, id=3780, stack(0x034f0000,0x03540000)]
0x02cdc400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3884, stack(0x02f90000,0x02fe0000)]
0x02cd6c00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=624, stack(0x02f40000,0x02f90000)]
0x02cd5000 JavaThread "Attach Listener" daemon [_thread_blocked, id=1144, stack(0x02ef0000,0x02f40000)]
0x02cd3c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=580, stack(0x02ea0000,0x02ef0000)]
0x02cccc00 JavaThread "Finalizer" daemon [_thread_blocked, id=3696, stack(0x02e50000,0x02ea0000)]
0x02ccb400 JavaThread "Reference Handler" daemon [_thread_blocked, id=3724, stack(0x02e00000,0x02e50000)]

Other Threads:
0x02cca000 VMThread [stack: 0x02db0000,0x02e00000] [id=3776]
0x02cdf400 WatcherThread [stack: 0x02fe0000,0x03030000] [id=2784]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

def new generation total 12608K, used 9834K [0x14010000, 0x14db0000, 0x1eab0000)
eden space 11264K, 86% used [0x14010000, 0x1499d070, 0x14b10000)
from space 1344K, 4% used [0x14b10000, 0x14b1d880, 0x14c60000)
to space 1344K, 0% used [0x14c60000, 0x14c60000, 0x14db0000)
tenured generation total 27588K, used 18200K [0x1eab0000, 0x205a1000, 0x34010000)
the space 27588K, 65% used [0x1eab0000, 0x1fc76120, 0x1fc76200, 0x205a1000)
compacting perm gen total 19456K, used 19384K [0x34010000, 0x35310000, 0x38010000)
the space 19456K, 99% used [0x34010000, 0x352fe0e8, 0x352fe200, 0x35310000)
ro space 10240K, 51% used [0x38010000, 0x3853bd20, 0x3853be00, 0x38a10000)
rw space 12288K, 54% used [0x38a10000, 0x390a7d58, 0x390a7e00, 0x39610000)

Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files\Java\jre6\bin\javaw.exe
0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f5000 C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll
0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll
0x10000000 - 0x10005000 C:\WINDOWS\system32\prio.dll
0x7c340000 - 0x7c396000 C:\Program Files\Java\jre6\bin\msvcr71.dll
0x6d7f0000 - 0x6da9c000 C:\Program Files\Java\jre6\bin\client\jvm.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x6d7a0000 - 0x6d7ac000 C:\Program Files\Java\jre6\bin\verify.dll
0x6d320000 - 0x6d33f000 C:\Program Files\Java\jre6\bin\java.dll
0x6d280000 - 0x6d288000 C:\Program Files\Java\jre6\bin\hpi.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x6d7e0000 - 0x6d7ef000 C:\Program Files\Java\jre6\bin\zip.dll
0x6d600000 - 0x6d613000 C:\Program Files\Java\jre6\bin\net.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x6d620000 - 0x6d629000 C:\Program Files\Java\jre6\bin\nio.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x032d0000 - 0x032e9000 C:\Program Files\Bonjour\mdnsNSP.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\Iphlpapi.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x03310000 - 0x0335b000 C:\WINDOWS\system32\imon.dll
0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll
0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x6d000000 - 0x6d14a000 C:\Program Files\Java\jre6\bin\awt.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.dll
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll
0x7c9c0000 - 0x7d1d6000 C:\WINDOWS\system32\shell32.dll
0x6d230000 - 0x6d27f000 C:\Program Files\Java\jre6\bin\fontmanager.dll
0x6d560000 - 0x6d5f3000 C:\Program Files\Java\jre6\bin\mlib_image.dll
0x6d1a0000 - 0x6d1c3000 C:\Program Files\Java\jre6\bin\dcpr.dll
0x03cf0000 - 0x03cff000 C:\Program Files\Belkin\Nostromo\nost_FSH.dll
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\UxTheme.dll
0x6d780000 - 0x6d788000 C:\Program Files\Java\jre6\bin\sunmscapi.dll
0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll
0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll
0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\netapi32.dll
0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
0x77b40000 - 0x77b62000 C:\WINDOWS\system32\appHelp.dll
0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x041d0000 - 0x041e7000 C:\Documents and Settings\Administrator\Application Data\Dropbox\bin\DropboxExt.13.dll
0x59a60000 - 0x59b01000 C:\WINDOWS\system32\dbghelp.dll
0x7c3a0000 - 0x7c41b000 C:\Documents and Settings\Administrator\Application Data\Dropbox\bin\MSVCP71.dll
0x04c20000 - 0x04e3d000 C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
0x68ef0000 - 0x68fe1000 C:\PROGRA~1\MICROS~2\Office12\GrooveUtil.DLL
0x771b0000 - 0x7725a000 C:\WINDOWS\system32\WININET.dll
0x78130000 - 0x781cb000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
0x68ff0000 - 0x68ff7000 C:\PROGRA~1\MICROS~2\Office12\GrooveNew.DLL
0x7c630000 - 0x7c64b000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_cbb27474\ATL80.DLL
0x76380000 - 0x76385000 C:\WINDOWS\system32\MSImg32.dll
0x77a20000 - 0x77a74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661d000 C:\WINDOWS\System32\CSCDLL.dll
0x04330000 - 0x04353000 C:\Program Files\Mediafour\MacDrive 7\MDVolumeIcons.dll
0x04390000 - 0x043a8000 C:\Program Files\Mediafour\MacDrive 7\MACDRAPI.DLL
0x6bd10000 - 0x6bd20000 C:\Program Files\Microsoft Office\Office12\msohevi.dll

VM Arguments:
jvm_args: -Xmx512m -Dsun.java2d.d3d=false
java_command: C:\Program Files\JDownloader\JDownloader.jar
Launcher Type: SUN_STANDARD

Environment Variables:
CLASSPATH=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip
PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Java\jre6\bin
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 11, GenuineIntel

--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 2

CPU:total 4 (4 cores per cpu, 1 threads per core) family 6 model 15 stepping 11, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3

Memory: 4k page, physical 3406892k(2622868k free), swap 5335844k(4759608k free)

vm_info: Java HotSpot(TM) Client VM (19.0-b09) for windows-x86 JRE (1.6.0_23-b05), built on Nov 12 2010 15:00:43 by "java_re" with MS VC++ 7.1 (VS2003)

time: Thu Feb 10 11:18:21 2011
elapsed time: 491 seconds

Last edited by Jiaz; 10.02.2011 at 17:23.
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Old 10.02.2011, 12:38
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
Join Date: Mar 2009
Location: Germany
Posts: 64,029

do you use nod32?
JD-Dev & Server-Admin
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Old 10.02.2011, 13:15
Posts: n/a

yes i do, but i have tried uninstalling it and i still get the same crash problems
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Old 10.02.2011, 13:17
Posts: n/a

Did you try to un-install it with specific tools?
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Old 10.02.2011, 13:31
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
Join Date: Mar 2009
Location: Germany
Posts: 64,029

remove nod32, reboot and downgrade java to 1.6 update 21
JD-Dev & Server-Admin
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Old 10.02.2011, 13:40
Posts: n/a

where do i find the correct java?

i have looked on the site and cannot find it
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Old 10.02.2011, 13:51
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
Join Date: Mar 2009
Location: Germany
Posts: 64,029

java.com, then click older version and then you can select version
remove current version from computer first
JD-Dev & Server-Admin
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Old 10.02.2011, 13:59
Posts: n/a

i still cant find the older version on the website
could you check if its still there for me?
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Old 10.02.2011, 14:07
Posts: n/a

Try "**External links are only visible to Support Staff**.
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Old 10.02.2011, 14:24
Posts: n/a

i still cant find it guys........
sorry about this
can anyone give me a direct link to the right installer?
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Old 10.02.2011, 14:29
Posts: n/a

"**External links are only visible to Support Staff**
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Old 10.02.2011, 14:55
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
Join Date: Mar 2009
Location: Germany
Posts: 64,029

see here
JD-Dev & Server-Admin
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Old 10.02.2011, 15:35
Posts: n/a

thanks i got the right file now i think

but now when im installing i get the message

Internal error 2573. regutils.dll
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Old 10.02.2011, 16:32
Jiaz's Avatar
Jiaz Jiaz is offline
JD Manager
Join Date: Mar 2009
Location: Germany
Posts: 64,029

remove all java versions
use javaRA (google for it) to remove all remaining java parts
and use 1.6 update 17
JD-Dev & Server-Admin
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Old 10.02.2011, 17:09
Posts: n/a

ok wahay!

it works (at the moment)

The process was

uninstall java using add remove programs
clean using javaRA
and then re install to C:Java
NOT Program files
This was how i got it to work

Thank you everyone who helped me great to see such a healthy community for a great app

fingers crossed it stays working!
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