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  #1  
Old 05.10.2023, 09:15
xele3628iw xele3628iw is offline
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Default Not possible to add an Account Terabytez.org

Hi
I'm trying to add Terabytez.org (premium user) and after I enter the username and password, I get the following message :

"It is not possible to add an Account. Incorrect codes.".

There is a problem with the plugin?

Thanks
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  #2  
Old 05.10.2023, 15:31
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Please post a debug log and send valid login credentials to me via PN.
Log instructions:
https://support.jdownloader.org/Know...d-session-logs
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #3  
Old 05.10.2023, 17:03
xele3628iw xele3628iw is offline
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05.10.23 17.44.53 <--> 05.10.23 17.49.01 jdlog://2718311370661/
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  #4  
Old 05.10.2023, 22:29
Rumeliotis Rumeliotis is offline
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Default

Quote:
Originally Posted by pspzockerscene View Post
Please post a debug log and send valid login credentials to me via PN.
Log instructions:
**External links are only visible to Support Staff**...
05.10.23 23.20.18 <--> 05.10.23 23.23.44 jdlog://4818311370661/
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  #5  
Old 06.10.2023, 13:44
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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The login fails as request gets blocked by "sucuri.net".
sucuri.net is a service similar to Cloudflare.
Only the admins of "terabytez.org" can fix this by configuring "sucuri.net" properly.
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Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 06.10.2023 at 15:15. Reason: Fixed typo
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  #6  
Old 07.10.2023, 12:54
Pyrgosole Pyrgosole is offline
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Default

Quote:
Originally Posted by xele3628iw View Post
Hi
I'm trying to add Terabytez.org (premium user) and after I enter the username and password, I get the following message :

"It is not possible to add an Account. Incorrect codes.".

There is a problem with the plugin?

Thanks

Are you planning to add Terabytez? I see it Terabytez.org as an option in jdownloader..
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  #7  
Old 07.10.2023, 13:10
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Terabytez.org account support has already been added.
See Settings -> Account Manager -> Add
__________________
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Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #8  
Old 07.10.2023, 17:38
xele3628iw xele3628iw is offline
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Quote:
Originally Posted by pspzockerscene View Post
Note to all users who are running into error "Try restarting this link (plugin outdated?)":
This happens for the exact same reason the login is failing.
Explanation:
Quote:
Originally Posted by pspzockerscene View Post
The login fails as request gets blocked by "sucuri.net".
sucuri.net is a service similar to Cloudflare.
Only the admins of "terabytez.org" can fix this by configuring "sucuri.net" properly.

--> This is not a JDownloader bug but the admin "terabytez.org" needs to configure his DDoS-protection properly!
I sent a message to Terabytez.org exactly what pspzockerscene wrote.
I suggest you do the same so they can fix the problem faster.

Last edited by xele3628iw; 07.10.2023 at 17:45.
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  #9  
Old 08.10.2023, 10:27
xele3628iw xele3628iw is offline
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Ηι
I added the Terabytez account but I'm having trouble getting the downloads.
The download takes place at a very low speed (eg 23kb/s) and eventually stops and displays the message "Skipped - Account is missing".
Is this a bug of Jdownloader or Terabytez?
See also photo: **External links are only visible to Support Staff****External links are only visible to Support Staff**
You can help?

Last edited by xele3628iw; 08.10.2023 at 14:05.
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  #10  
Old 09.10.2023, 11:33
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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How are your download-speeds via browser?
Please read this support article:
https://support.jdownloader.org/Know...-downloadspeed


Please post your log-ID here
If your bugreport is about a specific website which JD supports via plugin, please also provide example URLs which can be used to reproduce the issue you are having.

Bitte poste deine Log-ID hier.
Falls dein gemeldetes Problem ein Problem mit einer Webseite ist, die per Plugin unterstützt wird, stelle bitte zusätzlich Testlinks zur Verfügung, mit denen sich dein Problem nachstellen lässt.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #11  
Old 09.10.2023, 12:17
xele3628iw xele3628iw is offline
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Join Date: Apr 2010
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Default

Quote:
Originally Posted by pspzockerscene View Post
How are your download-speeds via browser?
Please read this support article:
**External links are only visible to Support Staff**...


Please post **External links are only visible to Support Staff**...
If your bugreport is about a specific website which JD supports via plugin, please also provide example URLs which can be used to reproduce the issue you are having.

Bitte poste **External links are only visible to Support Staff**....
Falls dein gemeldetes Problem ein Problem mit einer Webseite ist, die per Plugin unterstützt wird, stelle bitte zusätzlich Testlinks zur Verfügung, mit denen sich dein Problem nachstellen lässt.

-psp-
09.10.23 13.06.37 <--> 09.10.23 13.06.35 jdlog://3828311370661/

**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**

**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
**External links are only visible to Support Staff****External links are only visible to Support Staff**
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  #12  
Old 09.10.2023, 12:43
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
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Looks like terabytez.org has a very strict serverside limit of max 1 connection per file but our JD plugin wasn't limited to 1 yet.
Set max Chunks to 1, reset all failed items and try again.

I've updated the plugin and hardcoded limited max connections per file to 1.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #13  
Old 09.10.2023, 14:13
xele3628iw xele3628iw is offline
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Join Date: Apr 2010
Location: Greece
Posts: 34
Default

Quote:
Originally Posted by pspzockerscene View Post
Looks like terabytez.org has a very strict serverside limit of max 1 connection per file but our JD plugin wasn't limited to 1 yet.
Set **External links are only visible to Support Staff**... to 1, reset all failed items and try again.

I've updated the plugin and hardcoded limited max connections per file to 1.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser **External links are only visible to Support Staff**...! | Please read our **External links are only visible to Support Staff**...!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser **External links are only visible to Support Staff**...! | Please read our **External links are only visible to Support Staff**...!


-psp-
I did the settings you wrote but unfortunately the same problem continues. The download speed is between 170 & 280KiB/s
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  #14  
Old 09.10.2023, 14:15
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Speed is also very slow for me via browser - this is clearly not a JDownloader issue!
Please also read this:
https://support.jdownloader.org/Know...-downloadspeed

-> Again: Please contact the terabytez.org support and let them fix this problem.
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
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  #15  
Old 04.12.2023, 11:00
UIFH4R97 UIFH4R97 is offline
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Default Wrong Details

Hello,

Can you check please if the script working proper? Tell again about wrong details.
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  #16  
Old 04.12.2023, 11:27
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Regarding the two PNs you sent me: No private support!
Also: No support during the weekends!

About your problem:
Please post a debug-log:

Please post your log-ID here
If your bugreport is about a specific website which JD supports via plugin, please also provide example URLs which can be used to reproduce the issue you are having.

Bitte poste deine Log-ID hier.
Falls dein gemeldetes Problem ein Problem mit einer Webseite ist, die per Plugin unterstützt wird, stelle bitte zusätzlich Testlinks zur Verfügung, mit denen sich dein Problem nachstellen lässt.

-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
  #17  
Old 04.12.2023, 11:37
UIFH4R97 UIFH4R97 is offline
I will play nice!
 
Join Date: Sep 2023
Posts: 4
Default Debug

Thanks.

04.12.23 02.35.38 <--> 04.12.23 02.36.46 jdlog://6049311370661/

Quote:
Originally Posted by pspzockerscene View Post
Regarding the two PNs you sent me: No private support!
Also: No support during the weekends!

About your problem:
Please post a debug-log:

Please post **External links are only visible to Support Staff**...
If your bugreport is about a specific website which JD supports via plugin, please also provide example URLs which can be used to reproduce the issue you are having.

Bitte poste **External links are only visible to Support Staff**....
Falls dein gemeldetes Problem ein Problem mit einer Webseite ist, die per Plugin unterstützt wird, stelle bitte zusätzlich Testlinks zur Verfügung, mit denen sich dein Problem nachstellen lässt.

-psp-
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  #18  
Old 04.12.2023, 12:24
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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Join Date: Mar 2009
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The terabytez.org website is down at this moment...
EDIT

It's back online and I'm working on the plugin.
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?

Last edited by pspzockerscene; 04.12.2023 at 13:30. Reason: EDIT
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  #19  
Old 04.12.2023, 17:19
pspzockerscene's Avatar
pspzockerscene pspzockerscene is offline
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The website just went down again...

I've updated the plugin to work with XFS.
Existing older links should also work fine.

Wartest du auf einen angekündigten Bugfix oder ein neues Feature?
Updates werden nicht immer sofort bereitgestellt!
Bitte lies unser Update FAQ! | Please read our Update FAQ!

---
Are you waiting for recently announced changes to get released?
Updates to not necessarily get released immediately!
Bitte lies unser Update FAQ! | Please read our Update FAQ!


-psp-
__________________
JD Supporter, Plugin Dev. & Community Manager

Erste Schritte & Tutorials || JDownloader 2 Setup Download
Spoiler:

A users' JD crashes and the first thing to ask is:
Quote:
Originally Posted by Jiaz View Post
Do you have Nero installed?
Reply With Quote
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