#1
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problem with DailyMotion.com
when i give JD links from DailyMotion, the links grabber says: "files unavailable" and when i start the download anyway, i get: "file not found"
i have an account on DailyMotion and i added it correctly (green ok icon) to JDownloader. here are example links: **External links are only visible to Support Staff****External links are only visible to Support Staff** **External links are only visible to Support Staff****External links are only visible to Support Staff** here is a logID of this problem: 10.11.16 13.06.59 <--> 10.11.16 13.08.12 jdlog://0749881887641/ |
#2
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Do the links work fine in browser? With and without an account?
Log shows that server responds with "403 Forbidden" in your case
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JD-Dev & Server-Admin |
#3
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Quote:
and the problem is with all links from DailyMotion, not just the two i posted |
#4
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Any firewall/av on your system? Where are you from? Country?
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JD-Dev & Server-Admin |
#5
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no firewall, Avast is off.
i'm from israel, but i can VPN myself (all traffic from my PC) to another country if needed |
#6
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Can you try from another country? to check if it has todo with country. maybe special handling is required
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JD-Dev & Server-Admin |
#7
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tried Italy and USA. problem persist.
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#8
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Can you try germany? You have to add the links again when you change/use VPN.
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JD-Dev & Server-Admin |
#9
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tried germany, also tried deactivating the DailyMotion account on JD, nothing helped.
did it every time |
#10
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is it working at your end?
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#11
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Yes, can you please provide a new logfile ?
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JD-Dev & Server-Admin |
#12
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here:
10.11.16 15.04.00 <--> 10.11.16 15.04.49 jdlog://1459881887641/ still in germany |
#13
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Can we do a teamviewer session? Send me ID and PW to support@jdownloader.org
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JD-Dev & Server-Admin |
#14
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Meanwhile I know why it happens! It happens when your IP changes. So something on your setup leads to different IPs while you are visiting the website
I will update https support and report back.
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JD-Dev & Server-Admin |
#15
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sent you the TeamViewer details.
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#16
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Please test again with next update (in 5mins)
add new urls with https instead of http (in case some proxy/firewall/av cause issues). something changes IP during process for you
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JD-Dev & Server-Admin |
#17
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Quote:
The Fileflyer update is working good by the way. do you still want to do the TeamViewer Session? you got the details? |
#18
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tried with and without https
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#19
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Can you create new log with https ?
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JD-Dev & Server-Admin |
#20
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10.11.16 16.42.56 <--> 10.11.16 16.43.37 jdlog://1669881887641/
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#21
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Okay, please send me ID and PW again to support@jdownloader.org
Lets do a teamviewer session
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JD-Dev & Server-Admin |
#22
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Quote:
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#23
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Please update, restart and try again
In case it still does not work please provide new logs
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JD-Dev & Server-Admin |
#24
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Quote:
https logID: 10.11.16 18.19.57 <--> 10.11.16 18.20.43 jdlog://8479881887641/ http logID: 10.11.16 18.18.26 <--> 10.11.16 18.19.29 jdlog://4479881887641/ |
#25
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Will change it again, please wait a moment
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JD-Dev & Server-Admin |
#26
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Update is live, please update/restart and test again
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JD-Dev & Server-Admin |
#27
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update and restarted JD, tried both http and https. still no luck.
New https logID: 10.11.16 18.50.59 <--> 10.11.16 18.52.03 jdlog://2879881887641/ New http logID: 10.11.16 18.52.45 <--> 10.11.16 18.53.27 jdlog://8879881887641/ |
#28
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sorry, made a misstake....
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JD-Dev & Server-Admin |
#29
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Update is live, please test again...now it HAS to work
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JD-Dev & Server-Admin |
#30
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allright, it's working now!!
only with https though (which is good enough for me). also, i had to disable and enable the DailyMotion account on JD before the changes took effect. when trying http, i get a pop up asking to collect information and got this mesage at the end: Thank you for contributing. Your Error-Code is b50224111c97b03cdbbdfdb01028c3eb |
#31
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Thanks for the feedback!
Please upload a new logfile and post logID when you try to download via http. I will try to fix it too
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JD-Dev & Server-Admin |
#32
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Quote:
10.11.16 19.23.29 <--> 10.11.16 19.25.03 jdlog://9389881887641/ |
#33
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also, now you can't see the size of each file until the download is finished
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#34
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This is normal for segment downloads ...
GreeZ psp
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JD Supporter, Plugin Dev. & Community Manager
Erste Schritte & Tutorials || JDownloader 2 Setup Download |
#35
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Thanks for the logs!
I've added auto https support and also (estimated) filesize is now shown on linkcheck
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JD-Dev & Server-Admin |
#36
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Quote:
i'm waiting for the new update now to check it out. |
#37
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You're welcome. I will inform here once the update is live
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JD-Dev & Server-Admin |
#38
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Update is live
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JD-Dev & Server-Admin |
#39
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#40
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Thanks for the feedback!
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JD-Dev & Server-Admin |
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